Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2018
Great.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2018
Very beautiful items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2018
Very good site, good quality products delivered quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2018
To recommend. Top material and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2018
Very satisfied.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/06/2018
The site is very good but my delivery has still not arrived, it is June 21.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2018
A gold mine for early childhood!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2018
A great site for leisure and the development of your children.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/06/2018
Happy with the product and the delivery time but my order was left in front of the door while I was at home but no one rang the bell! Luckily it was still there when I went outside!!
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments.
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/06/2018
Hello,
I was very satisfied with the speed and quality of the packaging.
However, there is an error with one toy (old version instead of the new one) and after contacting customer service a week ago, I still have no response and my daughter's birthday is tomorrow.
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Response from Wesco
Hello and thank you for this comment. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The preparation of your order was not done correctly and we apologize for that. Our logistics service has been informed of the situation and we are doing everything we can to make the exchange within the deadlines. Our apologies, wishing you good family moments.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/06/2018
I didn't quite understand. I received my order in 3 boxes. 1 on one day and the other two the next day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2018
Perfect as a spare bed for my little 2-year-old.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2018
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2018
Magnificent site but too expensive, no discount for childminders, it's a shame
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/06/2018
Nothing to report...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2018
Serious and quick...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2018
Very good site for early childhood professionals, but too expensive for childminders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2018
Fast, perfect, the products are of quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2018
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2018
I recommend it. Quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2018
Perfect, order received early.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2018
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2018
Super happy, I am really delighted, everything meets my expectations, well done Wesco
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/06/2018
Too messy
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/06/2018
The delivery person gave me one package out of two. Upon noticing that one was missing, I quickly called back and he explained that it happens and he only had one. Three-quarters of an hour later he returned apologizing that the package was hidden under another. Luckily he wasn't far to bring it back to me. I found it average. They are too rushed and never check with the customers on site.. Otherwise, the bed was already assembled, which is nice. Good quality at first glance, we'll see over time. Satisfied. Regarding the site, known for its quality, without special promotions I wouldn't buy (quality/price).
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2018
Very good. Short delivery time, impeccable package. Quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2018
Reactive and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2018
In line with what I expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2018
Excellent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2018
very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/06/2018
Very disappointed. I had ordered natural colored clay for my daughter's birthday and received yellow clay that is much less pretty. Too late to exchange.
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Response from Wesco
Hello and thank you for this comment. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The preparation of your order was not done correctly and we apologize for that. Our logistics service is aware of the situation and we are doing everything we can to ensure that this does not happen again. Have good times with your family.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2018
intuitive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2018
Very good for the deadlines and the packaging, nothing to complain about, I am very satisfied with my purchase at Wesco
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2018
Fast delivery time. Order met my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2018
Good. Convenient. Interesting items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2018
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/05/2018
Good, but I expected better quality products, given the prices paid
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2018
Perfect!
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