Customer reviews of Wesco

9 /10

Based on 15 080 published reviews

5 10,7k 71% 4 2 638 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 08/03/2018 à 06h44 following a purchase from 23/02/2018

nothing to say

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Acheteur Vérifié

Published on 07/03/2018 à 14h23 following a purchase from 27/02/2018

Excellent for the product but a bit expensive

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Acheteur Vérifié

Published on 07/03/2018 à 12h48 following a purchase from 07/02/2018

Easy to use

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Acheteur Vérifié

Published on 06/03/2018 à 12h36 following a purchase from 22/02/2018

Very rich and complete

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Acheteur Vérifié

Published on 06/03/2018 à 08h35 following a purchase from 20/02/2018

When entering the product square beads in the search, it was impossible to find after several attempts, it came out by typing cube beads.

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Response from Wesco Published on 06/03/2018

Hello and thank you for this comment which allows us to improve our services. We will take the necessary measures to enhance the customer experience and allow for a more relevant search for products.

Acheteur Vérifié

Published on 05/03/2018 à 15h54 following a purchase from 26/02/2018

Very good

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Acheteur Vérifié

Published on 05/03/2018 à 14h56 following a purchase from 06/02/2018

Delivery difficulties regarding the deadline, plus a missing order

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Response from Wesco Published on 12/03/2018

Hello and thank you for this feedback. After checking with our customer service, we confirm the delivery of the 2 orders at the end of February. For any questions about a product or difficulties at the time of ordering, do not hesitate to use our chat system. Our advisors will assist you in choosing your products until the validation of your cart.

Acheteur Vérifié

Published on 05/03/2018 à 13h04 following a purchase from 24/02/2018

Very functional and readable.

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Acheteur Vérifié

Published on 05/03/2018 à 12h49 following a purchase from 23/02/2018

Very well designed

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Acheteur Vérifié

Published on 05/03/2018 à 07h52 following a purchase from 21/02/2018

No problem; the order arrived quickly.

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Acheteur Vérifié

Published on 03/03/2018 à 20h02 following a purchase from 04/02/2018

Perfect, fast

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Acheteur Vérifié

Published on 02/03/2018 à 11h46 following a purchase from 19/02/2018

Fast shipping and products conforming to the description. Information obtained immediately from the advisor on the site.

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Acheteur Vérifié

Published on 01/03/2018 à 18h20 following a purchase from 17/02/2018

It offers a very wide range of products.

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Acheteur Vérifié

Published on 01/03/2018 à 18h15 following a purchase from 23/02/2018

DELIVERED ON TIME
IMPECCABLE AND SOLID PACKAGING
NO ISSUES

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Acheteur Vérifié

Published on 01/03/2018 à 13h08 following a purchase from 30/11/2017

I did not receive my entire order at the same time (order placed for Christmas and I received the last item 2 days ago), and no commercial gesture from Wesco... Very disappointed.

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Response from Wesco Published on 06/03/2018

Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The tracking of your order was not done correctly and we apologize for that. The customer service has been informed of the situation to offer you a solution that meets your expectations.

Acheteur Vérifié

Published on 28/02/2018 à 15h38 following a purchase from 21/02/2018

Very good; very fast delivery.

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Acheteur Vérifié

Published on 28/02/2018 à 09h08 following a purchase from 19/02/2018

BAD QUALITY ON SOME CUPS

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Response from Wesco Published on 01/03/2018

Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The ordered product, which was damaged, does not meet Wesco's commitments. Our quality service has been informed of the situation and will take the necessary measures to ensure this does not happen again.

Acheteur Vérifié

Published on 27/02/2018 à 19h26 following a purchase from 13/02/2018

we chose this carpet for a park for babies, flexibility and comfort. flexibility and practical for maintenance. the negative point is that the touch is cold, but in summer it will be better.

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Acheteur Vérifié

Published on 27/02/2018 à 13h49 following a purchase from 16/02/2018

serious, quality

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Acheteur Vérifié

Published on 27/02/2018 à 12h57 following a purchase from 19/02/2018

I love it, it is just perfect

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Acheteur Vérifié

Published on 26/02/2018 à 15h55 following a purchase from 15/02/2018

Delivery needs improvement.
Order normally delivered between February 20 and February 22, it is now February 26 and I still have not received my order

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Response from Wesco Published on 01/03/2018

Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments.
Our logistics service has been informed of this situation and will take the necessary measures to regularize the situation and ensure that this does not happen again.

Acheteur Vérifié

Published on 26/02/2018 à 13h03 following a purchase from 17/02/2018

Perfect

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Acheteur Vérifié

Published on 26/02/2018 à 13h02 following a purchase from 14/02/2018

good but lacks responsiveness if there is a problem with a product

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Acheteur Vérifié

Published on 26/02/2018 à 08h11 following a purchase from 08/02/2018

Very good value for money.
Fast delivery

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Acheteur Vérifié

Published on 26/02/2018 à 07h49 following a purchase from 15/02/2018

perfect

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Acheteur Vérifié

Published on 26/02/2018 à 07h42 following a purchase from 13/02/2018

Very good

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Acheteur Vérifié

Published on 24/02/2018 à 14h57 following a purchase from 13/02/2018

Site for professionals: adapted services and products

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Acheteur Vérifié

Published on 23/02/2018 à 13h49 following a purchase from 09/02/2018

except did not take into account the requested delivery dates; fortunately we were present at home.

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Acheteur Vérifié

Published on 23/02/2018 à 09h29 following a purchase from 15/02/2018

reliable

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Acheteur Vérifié

Published on 22/02/2018 à 14h07 following a purchase from 12/02/2018

Serious, fast shipping.

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Acheteur Vérifié

Published on 22/02/2018 à 13h30 following a purchase from 14/02/2018

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 21/02/2018 à 22h56 following a purchase from 03/01/2018

Professional

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Acheteur Vérifié

Published on 21/02/2018 à 17h35 following a purchase from 09/02/2018

Simple and effective

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Acheteur Vérifié

Published on 21/02/2018 à 15h16 following a purchase from 13/02/2018

COMPLIANT WITH COMMITMENTS AND EXPECTATIONS

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Acheteur Vérifié

Published on 21/02/2018 à 14h29 following a purchase from 13/02/2018

Good site, easy ordering and delivery within the announced deadlines.

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Acheteur Vérifié

Published on 20/02/2018 à 20h52 following a purchase from 06/02/2018

Great!

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Acheteur Vérifié

Published on 20/02/2018 à 17h24 following a purchase from 12/02/2018

good

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Acheteur Vérifié

Published on 20/02/2018 à 16h03 following a purchase from 12/02/2018

Rather easy to use but sometimes complicated searches

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Acheteur Vérifié

Published on 20/02/2018 à 16h00 following a purchase from 05/02/2018

very good

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Acheteur Vérifié

Published on 20/02/2018 à 13h11 following a purchase from 12/02/2018

Hello,
Very good, even excellent
Fast and perfect transaction.

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