Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 079 published reviews
5 10,7k 71% 4 2 638 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2, 3 and 5 stars

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M
Maryline P.
Rating: 5 out of 5
following a purchase from 12/01/2025
Retired school director, I have always been satisfied with Wesco, so in retirement I remain loyal to this brand to entertain my grandson. I recommend this site for its seriousness
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Helene D.
Rating: 5 out of 5
following a purchase from 17/01/2025
Perfect
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Elisabeth G.
Rating: 2 out of 5
following a purchase from 11/01/2025
Delivery too long Half-open pen box
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Laëtitia E.
Rating: 5 out of 5
following a purchase from 15/01/2025
Arrived perfectly
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Evelyne P.
Rating: 5 out of 5
following a purchase from 16/01/2025
Fast and simple order
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Fanny C.
Rating: 5 out of 5
following a purchase from 09/01/2025
A serious site, offering quality products
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Nadege L.
Rating: 5 out of 5
following a purchase from 15/01/2025
Review given under the purchased products!
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Response from Wesco
Hello and thank you for taking the time to evaluate this product and your feedback on your experience. Your comment does not provide any indication of your appreciation of the product or its specifications. It has therefore not been published as it cannot provide any guarantee or advice to future buyers.
G
Genevieve R.
Rating: 5 out of 5
following a purchase from 14/01/2025
Fast delivery, quality material.
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Isabelle H.
Rating: 5 out of 5
following a purchase from 09/01/2025
Everything is perfect but maybe consider a longer delivery time for individuals?
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Annie L.
Rating: 5 out of 5
following a purchase from 12/01/2025
Very good
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Sandrine Z.
Rating: 5 out of 5
following a purchase from 08/01/2025
Very satisfied
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Sylvie C.
Rating: 5 out of 5
following a purchase from 13/01/2025
CLEAR SITE, EASE OF NAVIGATION
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Cecile R.
Rating: 5 out of 5
following a purchase from 10/01/2025
In accordance with what is said.
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Nathalie R.
Rating: 5 out of 5
following a purchase from 12/01/2025
Everything went well
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Emilie M.
Rating: 5 out of 5
following a purchase from 01/01/2025
Very good
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Sylvie A.
Rating: 5 out of 5
following a purchase from 10/01/2025
Everything went well
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Espace L.
Rating: 5 out of 5
following a purchase from 16/12/2024
Very good
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Dorothée F.
Rating: 5 out of 5
following a purchase from 12/01/2025
Very good quality and fast delivery
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Bertrand R.
Rating: 5 out of 5
following a purchase from 18/12/2024
ok ok ok
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Jocelyne L.
Rating: 5 out of 5
following a purchase from 30/12/2024
Very good
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Ludopole -.
Rating: 5 out of 5
following a purchase from 09/01/2025
Good
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Coralie L.
Rating: 5 out of 5
following a purchase from 09/01/2025
Fast delivery, very good quality product and beautiful finish. The stuffed animals are delighted
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Stéphanie E.
Rating: 5 out of 5
following a purchase from 08/01/2025
Delivery a bit late but very good
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Noel V.
Rating: 3 out of 5
following a purchase from 09/01/2025
your site is average on certain items
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Response from Wesco
Hello and thank you for taking the time to share your opinion about our site. We are sorry to hear that it does not fully meet your expectations. To better understand your needs and make the necessary improvements, we remain at your disposal at [email protected]. We will pay attention to your suggestions and comments. We thank you for your understanding and hope to offer you a better user experience in the future. Have a nice day.
L
Ludotheque L.
Rating: 3 out of 5
following a purchase from 23/12/2024
Barely screwed in, the wood split.
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Response from Wesco
Hello and thank you for taking the time to share your opinion. We are sorry to hear that you encountered a problem with this product and that the wood split during screwing. We invite you to write to us at [email protected] (specifying your order number and attaching photos of the defective product) so that we can provide you with an appropriate solution. We thank you for your understanding and will do our best to resolve this issue as quickly as possible. Have a nice day.
C
Celine D.
Rating: 5 out of 5
following a purchase from 17/12/2024
Very good, quality always top-notch
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Ecole Primaire Drugeac -.
Rating: 5 out of 5
following a purchase from 23/12/2024
very good
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Véronique B.
Rating: 5 out of 5
following a purchase from 23/12/2024
perfect!
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Beatrice G.
Rating: 2 out of 5
following a purchase from 05/01/2025
The expected time to receive the order was already announced as more than 10 days (which is already very long) and the package didn't even arrive as expected... but with a delay... known defect... To be corrected....
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Response from Wesco
Hello and thank you for taking the time to share your feedback on your order. We are sincerely sorry to learn that your package arrived late (beyond the initially announced deadline). We understand how frustrating this can be and we apologize for this inconvenience. We hope to have the opportunity to see you again on our site and provide you with an experience that meets your expectations. Have a nice day.
M
Marie-Claudine C.
Rating: 5 out of 5
following a purchase from 12/01/2025
Product received before the scheduled date. Great!
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Magali P.
Rating: 5 out of 5
following a purchase from 04/01/2025
Very good site and very good products.
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Béatrice C.
Rating: 5 out of 5
following a purchase from 08/12/2024
Doll conforms to the description and our expectations (the same as the preferred model at the nursery) nice colors and finishes, especially the hair and sleepy eyes pattern very well done. Delivery perfectly managed.
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Nicole P.
Rating: 5 out of 5
following a purchase from 17/12/2024
Very good.
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Maryse B.
Rating: 5 out of 5
following a purchase from 08/01/2025
Very good.
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Vanessa B.
Rating: 5 out of 5
following a purchase from 08/01/2025
I love it for my little ones, but even my children have adopted it for weekend naps.
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Franck C.
Rating: 5 out of 5
following a purchase from 04/01/2025
Product as described, delivered on time. Well done!
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Vero R.
Rating: 5 out of 5
following a purchase from 17/12/2024
Ergonomic site.
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Fanny T.
Rating: 5 out of 5
following a purchase from 17/12/2024
Good quality material.
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Myriam L.
Rating: 2 out of 5
following a purchase from 03/01/2025
The item was missing from the package, complaint made to Wesco but no news.
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Response from Wesco
Hello and thank you for taking the time to share your feedback on your order. We are sincerely sorry to learn that an item was missing from your package. However, our customer service has not received any complaint regarding this issue. We invite you to contact them at the following address: [email protected], specifying your order number and the problem encountered. Our team will be happy to provide you with a solution as soon as possible. We thank you in advance for your understanding and patience. We hope to have the pleasure of seeing you again on our site to offer you a better experience. Have a nice day.
S
Sophie B.
Rating: 5 out of 5
following a purchase from 19/12/2024
Good.
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