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G
Rating: 5 out of 5
Very easy to navigate and order, product with very good quality for the price.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 079 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2, 3 and 5 stars
Reset filtersL
Rating: 5 out of 5
Delivery was well done; the delivery person informed me of his arrival and he was on time.
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J
Rating: 5 out of 5
Very good and attentive for information by phone.
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A
Rating: 3 out of 5
I find the prices very high; fortunately, the quality is up to par, but the delivery times are still long, I think....
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S
Rating: 5 out of 5
Easy to use site. Easy ordering as well. Good order tracking on the site. Delivery within the expected dates, even a bit earlier. The only downside, the delivery person left us to carry the boxes from the truck to our home probably because my husband was there. But we both have back problems. He could have helped us a bit.
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D
Rating: 5 out of 5
Very good
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N
Rating: 5 out of 5
Super wide choice and fast delivery, I recommend +++++
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F
Rating: 3 out of 5
Quality product but delivery + customer service very average. Long shipping, package delivered late without information for 4 days, customer service not very responsive/effective.
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C
Rating: 5 out of 5
So easy to use
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-
Rating: 5 out of 5
Very good, easy to use and available and professional contacts.
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F
Rating: 5 out of 5
.....
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E
Rating: 3 out of 5
The packages arrived in two shipments. The recipient's name was not noted.
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F
Rating: 5 out of 5
Very clear site, very simple navigation
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A
Rating: 5 out of 5
Quality and seriousness
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C
Rating: 5 out of 5
Good catalog, quality products, a bit expensive, suitable packaging and delivery.
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N
Rating: 3 out of 5
Carrier needs to be reviewed. Major dysfunction during delivery.
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M
Rating: 5 out of 5
The site is very good, ordering is easy, delivery time is respected, packaging is perfect.
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J
Rating: 5 out of 5
Simple navigation on the site, good order tracking information, item matches the description
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F
Rating: 5 out of 5
Simple and practical
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V
Rating: 5 out of 5
Very easy to use and fast delivery!
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C
Rating: 5 out of 5
Everything was perfect. Thank you. The products match the description. However, it would be interesting to change the delivery service provider. It was chaotic.
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M
Rating: 5 out of 5
A wide selection, quality, the items always meet our expectations. Very good responsiveness from the services, both for quotes and for answering our questions.
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D
Rating: 5 out of 5
Very good site, very professional after-sales service
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M
Rating: 3 out of 5
Delivery time too long The delivery date announced at the time of the order is not at all the delivery date. Date announced at the time of the order was September 2. Then an email saying from September 9 due to the Olympics, resulting in a final delivery on September 20. If I had known from the start about such a delay, I would surely have ordered elsewhere as I needed it as a childminder.
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We understand your dissatisfaction regarding the delivery time. It was impacted by the Paralympic Games, a situation beyond our control. We did our best to keep you informed about the situation and the delivery delay. You had the option to refuse this delay and request the cancellation of your order with our customer service. We hope that despite everything, the product meets your satisfaction. We would be delighted to welcome you back to our site in the future. Have a nice day.
M
Rating: 2 out of 5
2 defective items! Customer service unreachable by phone.
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Response from Wesco
Hello and thank you for alerting us by leaving a review. We are sorry that you received defective products and we sincerely apologize for the inconvenience caused. In order to provide you with a solution, could you please write to [email protected] specifying our order number and attaching photos of the damaged products? We are particularly sorry for this situation and we hope you will give us a second chance to make a better impression by returning to our site next time. Have a nice day.
A
Rating: 5 out of 5
Quality furniture with a fairly short delivery time.
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M
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Good site
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I
Rating: 5 out of 5
perfect
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F
Rating: 5 out of 5
Matches what I wanted
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E
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Playful, practical.
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M
Rating: 5 out of 5
Very well organized
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M
Rating: 5 out of 5
fast delivery, satisfactory value for money
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C
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Quality product Really well suited for small ones Plus very pretty And made of wood, a noble material, and there are excellent non-slip features
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V
Rating: 5 out of 5
Easy navigation on the site. However, there is no delivery tracking.
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V
Rating: 5 out of 5
satisfied with my order, fast delivery
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L
Rating: 5 out of 5
perfect!
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V
Rating: 3 out of 5
Products conform to the order, but the package was damaged upon delivery
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