Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
The ordering system is not suitable for professionals (schools). It is difficult to order without going through an online purchase. An order via phone and the accompanying advice would be more practical than ineffective searches.
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Response from Wesco
Hello and thank you for taking the time to evaluate your shopping experience on the site. We are sorry to hear that it was not optimal for you. The site offers different options specifically dedicated to professional purchases: the possibility to split your order into several packages, have your order validated by a third party, manage an allocated budget from your customer account... Our technical teams do their best to make the use of the site as smooth as possible. However, if you encountered a blockage, we remain available at the email address [email protected] in a logic of continuous improvement of our services. Have a nice day.
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Nathalie W.
Rating: 5 out of 5
following a purchase from 05/08/2024
Of very good quality.
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Laury P.
Rating: 5 out of 5
following a purchase from 03/08/2024
Order received quickly and in very good condition.
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Gaëlle B.
Rating: 5 out of 5
following a purchase from 08/08/2024
I knew exactly what I wanted, luckily they had what I needed, very fast delivery, impeccable material.
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Katy B.
Rating: 5 out of 5
following a purchase from 05/08/2024
Perfect, fast delivery and quality material.
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Gaëlle I.
Rating: 5 out of 5
following a purchase from 31/07/2024
Order arrived on time, well packaged.
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Rym L.
Rating: 5 out of 5
following a purchase from 06/08/2024
Top! Highly recommend!
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Elisabeth D.
Rating: 5 out of 5
following a purchase from 05/08/2024
Fast delivery and in line with my expectations.
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Ecole Saint Joseph E.
Rating: 5 out of 5
following a purchase from 24/07/2024
Very good, fast delivery. I recommend.
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Aline B.
Rating: 5 out of 5
following a purchase from 30/07/2024
Easy to find the products.
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Clemence C.
Rating: 3 out of 5
following a purchase from 30/07/2024
Initially, it's a beautiful, thick, and sturdy table; unfortunately, it arrived crushed on one corner. I am still waiting for a response from Wesco... Otherwise, I think it's really great for the little ones I welcome thanks to its adjustable legs.
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Marie-Pierre R.
Rating: 5 out of 5
following a purchase from 30/07/2024
Very good site.
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Lydie G.
Rating: 5 out of 5
following a purchase from 30/07/2024
Top delivery.
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Anne D.
Rating: 5 out of 5
following a purchase from 03/08/2024
Everything is perfect!
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Elodie E.
Rating: 5 out of 5
following a purchase from 26/07/2024
Simple and fun.
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Brigitte P.
Rating: 5 out of 5
following a purchase from 28/07/2024
Nothing negative to say about this site.
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Diane B.
Rating: 5 out of 5
following a purchase from 27/07/2024
Serious site, quality material.
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Amelie G.
Rating: 2 out of 5
following a purchase from 01/08/2024
Terrible material and the elastics are way too thin, in 2 minutes the assistants will break them.
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Amélie S.
Rating: 5 out of 5
following a purchase from 17/07/2024
Delivery on time, very kind delivery person who took the time to help me carry the packages and who let me take the time to open the packages to check. Responsive customer service.
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Sandra E.
Rating: 5 out of 5
following a purchase from 10/07/2024
Very good.
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Magalie L.
Rating: 5 out of 5
following a purchase from 22/07/2024
Perfect delivery and mattress.
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Atelier Du Vent -.
Rating: 5 out of 5
following a purchase from 30/07/2024
Very good.
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Syuzanna A.
Rating: 5 out of 5
following a purchase from 29/07/2024
Very pretty.
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Isabelle J.
Rating: 5 out of 5
following a purchase from 30/07/2024
Very good.
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Carine A.
Rating: 5 out of 5
following a purchase from 28/07/2024
Very good quality of products, fast delivery.
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Alexandra D.
Rating: 2 out of 5
following a purchase from 27/07/2024
Error in the order, I made a complaint but no news.
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Response from Wesco
Hello and thank you for alerting us this way. Your complaint has been duly noted by our After Sales Service. However, due to the summer holiday period, it has not been processed at this time. Please believe that our services will do everything possible to provide you with a response as soon as possible. Thank you for your understanding and see you soon on our site wesco.fr.
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Mairie -.
Rating: 5 out of 5
following a purchase from 10/07/2024
Very good impeccable service.
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Maeva G.
Rating: 5 out of 5
following a purchase from 23/07/2024
Simple site. Order was perfect. And quick reception :)
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Merryl C.
Rating: 5 out of 5
following a purchase from 20/07/2024
Material conforms and is of good quality. Fast delivery.
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Anais A.
Rating: 5 out of 5
following a purchase from 27/07/2024
Super fast delivery.
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Thierry M.
Rating: 5 out of 5
following a purchase from 20/07/2024
Delivery as expected.
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Laetitia D.
Rating: 5 out of 5
following a purchase from 18/07/2024
It's more expensive but of good quality.
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Claire D.
Rating: 5 out of 5
following a purchase from 21/07/2024
Everything is in accordance with my order. Thank you.
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Maryline S.
Rating: 5 out of 5
following a purchase from 23/07/2024
Products conform to the description. Fast delivery. Thank you.
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Fati C.
Rating: 5 out of 5
following a purchase from 25/07/2024
Clear and simple navigation. Long delivery time.
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Sivom Drouais Est -.
Rating: 5 out of 5
following a purchase from 12/07/2024
Impeccable service.
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Sandy R.
Rating: 5 out of 5
following a purchase from 23/07/2024
Simple, quick purchase.
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Mairie Etival -.
Rating: 2 out of 5
following a purchase from 15/07/2024
Several palettes of gouache arrived broken. And we have no feedback from customer service.
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Response from Wesco
Hello and thank you for taking the time to leave a review. We sincerely apologize for the issue encountered and we apologize for the delay in response from our customer service. Despite all the care we take in preparing our orders, it can happen that they are mishandled during transport. Our customer service responded to you today and has taken the necessary steps to send you new compliant palettes of gouache. Despite the problem with this order, we hope to have the opportunity to see you again soon on our site. Have a nice day.
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Liliane L.
Rating: 5 out of 5
following a purchase from 03/07/2024
Perfect, but delivery a bit long, about 2 weeks
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Raymond P.
Rating: 5 out of 5
following a purchase from 09/07/2024
perfect
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