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M
Rating: 5 out of 5
Always quality products delivered within perfectly acceptable timeframes
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 080 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2, 3 and 5 stars
Reset filtersC
Rating: 5 out of 5
fast delivery
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C
Rating: 3 out of 5
regular errors in orders.
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Response from Wesco
Hello,
We sincerely regret your disappointment regarding the errors found in your orders. The compliance of your packages is a priority for our logistics teams, and we apologize for these repeated inconveniences.
We inform you that our after-sales service has already taken charge of your file and processed your complaint. To correct this error, a batch of adhesive sheets has been resent to you and will reach you as soon as possible.
We hope that this shipment will fully satisfy you and help regain your trust.
Have a nice day
We sincerely regret your disappointment regarding the errors found in your orders. The compliance of your packages is a priority for our logistics teams, and we apologize for these repeated inconveniences.
We inform you that our after-sales service has already taken charge of your file and processed your complaint. To correct this error, a batch of adhesive sheets has been resent to you and will reach you as soon as possible.
We hope that this shipment will fully satisfy you and help regain your trust.
Have a nice day
M
Rating: 5 out of 5
Good relationship with suppliers. fast delivery
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E
Rating: 5 out of 5
Package always delivered on the announced date and unbeatable price.
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F
Rating: 5 out of 5
fast delivery!
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S
Rating: 3 out of 5
We are a bit disappointed with the quality of the materials
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Response from Wesco
Hello,
We sincerely regret your disappointment regarding the quality of the materials of your products. We place paramount importance on the selection and robustness of our components.
To help us better understand your situation and to escalate these issues, could you provide us with more details about the item(s) concerned as well as the components that did not meet your satisfaction?
Since this is a specific remark about the technical composition of the products, we invite you to contact directly at [email protected].
Have a nice day
We sincerely regret your disappointment regarding the quality of the materials of your products. We place paramount importance on the selection and robustness of our components.
To help us better understand your situation and to escalate these issues, could you provide us with more details about the item(s) concerned as well as the components that did not meet your satisfaction?
Since this is a specific remark about the technical composition of the products, we invite you to contact directly at [email protected].
Have a nice day
F
Rating: 5 out of 5
Order conforms in every way and delivery faster than expected! Thanks to the Wesco teams
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É
Rating: 5 out of 5
No worries
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-
Rating: 2 out of 5
Hello, A box arrived broken in the carton but there was no piece of plastic in it. This means it was already broken before being put inside.
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Response from Wesco
Hello,
Thank you for alerting us through this channel about this broken product received.
In order for us to check with our logistics team and quickly proceed with the replacement of your box, we invite you to make a claim with our after-sales service (SAV). Please send your request by email to [email protected] specifying your order number and attaching a photo of the broken item.
Have a nice day
Thank you for alerting us through this channel about this broken product received.
In order for us to check with our logistics team and quickly proceed with the replacement of your box, we invite you to make a claim with our after-sales service (SAV). Please send your request by email to [email protected] specifying your order number and attaching a photo of the broken item.
Have a nice day
M
Rating: 5 out of 5
Very good quality
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A
Rating: 5 out of 5
Fast and loyal order
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S
Rating: 5 out of 5
Perfect, fast shipping and very good follow-up
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M
Rating: 5 out of 5
Efficiency, seriousness, speed, order conforms to the visual, it's perfect!
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M
Rating: 5 out of 5
Perfect! The jumping dog matches the description, the delivery time and tracking.
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C
Rating: 5 out of 5
Table received damaged with one slightly broken leg and a top with a black scratch that won't come off with a sponge.
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C
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect! And the service to contact in case of problems is very competent. Thank you.
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M
Rating: 5 out of 5
Catalog received quickly
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J
Rating: 5 out of 5
Good product, correct delivery with proper packaging. Thank you
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S
Rating: 5 out of 5
Wesco products are of remarkable quality. I recommend
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M
Rating: 5 out of 5
Ordered items conform, good quality
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M
Rating: 5 out of 5
Unable to give a review at the moment, a package is missing from the delivery. The rest of the order was delivered quickly.
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A
Rating: 5 out of 5
Fast article of very good quality
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J
Rating: 5 out of 5
Perfect, we can see that the product is of good quality. I hope I won't be mistaken in the years to come.
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V
Rating: 5 out of 5
Superb product
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N
Rating: 5 out of 5
I have been a customer for a short time and the little I have been able to order I am satisfied with: fast shipping, careful sending, items that match the description and are of quality... I regret not having enough budget to better equip myself.
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C
Rating: 5 out of 5
good product in accordance with our request
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E
Rating: 5 out of 5
Very good product, ergonomic
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V
Rating: 5 out of 5
Extra quality of the bibs, I will recommend
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R
Rating: 5 out of 5
Top!!!
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M
Rating: 5 out of 5
Compliant. Practical. Easy to fold.
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C
Rating: 2 out of 5
Not received all items Very long delay
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Response from Wesco
Hello,
We take good note of your feedback and we are sincerely sorry for the absence of certain products in your package.
In order for us to verify your file and proceed as quickly as possible with the sending of the item not received, we invite you to make a request to our after-sales service. You can send your complaint by email to [email protected] specifying your order number.
Have a nice day
We take good note of your feedback and we are sincerely sorry for the absence of certain products in your package.
In order for us to verify your file and proceed as quickly as possible with the sending of the item not received, we invite you to make a request to our after-sales service. You can send your complaint by email to [email protected] specifying your order number.
Have a nice day
F
Rating: 5 out of 5
No problem
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E
Rating: 5 out of 5
Everything went as indicated, smoothly and with confidence. Thank you!
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C
Rating: 5 out of 5
Deadline respected, delivery compliant, friendliness of the delivery person.
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E
Rating: 5 out of 5
Very satisfied
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S
Rating: 5 out of 5
Always the quality of the products and delivery times respected.
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E
Rating: 3 out of 5
Material of very good quality but delivery time to be improved (I was supposed to be delivered between the 8th and the 10th and was finally delivered on the 11th which required me to organize additional work to receive the package.
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B
Rating: 5 out of 5
Everything went well
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