Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2023
Clear and precise, I was able to find what I was looking for right away.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/07/2023
Disappointed with the return system where not only do we have to pay shipping costs with the original box required for a light product that could fit in an envelope, but we are also not refunded the full price!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2023
Online order was quick and efficient, delivery was the same
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2023
Quality choices on the site. Perfect packaging. Package received earlier than expected and pleasant delivery person.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2023
Many products suitable for children!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2023
Very satisfied with my order: it matches the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2023
Pleasant and easy to use site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/09/2023
Disappointment regarding the delivery. To date, the horse has been delivered but not the cover
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2023
Great, fast delivery and items conform to the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2023
Fast order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2023
Product renewal. Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2023
Excellent products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2023
Package arrived in good condition and on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2023
I love Wesco, I am a childminder and your site is great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2023
I am delighted with the rugs, however I find it unfortunate that as a childminder working in early childhood, we cannot benefit from a discount.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2023
I am satisfied in every way
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2023
We are satisfied. Delivery rather fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2023
WESCO.FR site very well organized, I am very happy, the order corresponded exactly to what I needed and it arrived very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2023
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2023
Easy and clear navigation. Correct delivery time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2023
Good, good experience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2023
The site is easy to use, very correct delivery especially the service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2023
Top-notch.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/07/2023
Hello, the delay was longer than agreed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2023
Fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/09/2023
I did not receive my entire order. I called Wesco, then made a complaint online (which I was asked to do following my call) and I still have no information regarding the shipment of the missing item from my order.
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Response from Wesco
Hello and thank you for taking the time to leave a review. Our customer service has taken your complaint into account, and the rest of your order will be delivered next week. We sincerely apologize for the inconvenience caused and thank you in advance for your patience. We hope you will give us a second chance to make a better impression by returning to us soon on wesco.fr. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2023
Items correspond to the catalog.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2023
Perfect. Fast delivery. Top material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2023
Very good product for small ones.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2023
Everything went very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2023
Good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
My order was delivered on time and for the remainder, a simple email allowed me to finalize my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2023
Very good site. Careful and fast delivery. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2023
Functional and well-referenced products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2023
Wide range of products, some of which are difficult to find elsewhere. The downside, searching on the site is not always easy.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/09/2023
Item arrived with many scratches and small dents which is unacceptable for a package supposed to be new given the price!
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Response from Wesco
Hello and thank you for taking the time to leave a review. We sincerely apologize and regret that our quality commitments did not meet your order. We invite you to file a complaint at [email protected] specifying the problem encountered with photos of the product in question. Our customer service will provide you with a solution as soon as possible. We hope you will give us a second chance to make a better impression by visiting us again soon on www.wesco.fr. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2023
Fast delivery and good follow-up before the order. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2023
Quick order and product in line with what I wanted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2023
I am very happy with the site.
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