Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Fast delivery, too bad not to have received a gift with an invoice over 600 euros, it is necessary to reward loyal customers
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Response from Wesco
Hello and thank you for taking the time to leave us a review. We are sorry to read your disappointment, especially since we offer a loyalty program on our site called WESCO Advantage Clubs. By joining one of our Advantage Clubs, you benefit throughout the year from exclusive advantages to reward your loyalty to WESCO: free shipping, vouchers, access to private sales... We sincerely regret that you missed this opportunity during your order. We still hope that you will remain loyal to us and that we will have the opportunity to see you again soon on wesco.fr. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2023
Order delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2023
Top! Products conform to the description
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Rating: 5 out of 5
following a purchase from 02/08/2023
Nothing to say, everything is perfect
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Rating: 5 out of 5
following a purchase from 02/08/2023
Compliant with the order but still a bit expensive
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Rating: 5 out of 5
following a purchase from 02/08/2023
The perfect site for early childhood
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Rating: 5 out of 5
following a purchase from 13/07/2023
Good information on the site. Efficient shipping and well-protected package
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Rating: 5 out of 5
following a purchase from 06/07/2023
No particular opinion
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Rating: 5 out of 5
following a purchase from 30/07/2023
Very well-made and very clear site! Order delivered very quickly and the sheets are of excellent quality. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2023
Very good quality. Great little glove for children. Happy with my purchase. Plus, my little girl is happy to be able to wash with a glove her size.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2023
Items well detailed. Delivery times respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2023
Very good, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2023
Very good site, expensive but quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2023
Very well-made site, works well
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/07/2023
I know the quality of Wesco, but when you receive modules with screws that were loose in the box. Too bad. Moreover, I sent a message to customer service because when screwing the 4 corners of the front face without a module, the screws were too long and damaged the front. Still no news from them. Very disappointed given the price we pay for quality. To be continued
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Response from Wesco
Hello, thank you for taking the time to share your experience with us. We also appreciate your recognition of the quality of our products. We understand your disappointment regarding the preparation of this package, which did not meet Wesco's quality commitments. We sincerely apologize for this unfortunate experience. Our customer service is doing its best during this summer holiday period to respond as quickly as possible. They recently informed you that our quality teams are conducting a check on the product in question, in order to take the necessary measures to prevent this situation from happening again, namely to verify if the screws associated with this product need to be changed. Our customer service will get back to you as soon as they are able to provide you with an answer. We remain at your disposal and hope that you will trust us again by visiting us at www.wesco.fr. Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2023
Excessive shipping costs for a large order. Satisfied with the delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2023
Fast delivery and good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2023
Fast delivery that took into account our delivery imperative.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2023
Perfect as usual, excellent quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2023
The order and receipt went smoothly. Payment possible via PayPal. The order arrived ahead of the delivery date. The packages were in good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2023
Perfect, well done for the recyclable packaging box.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2023
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2023
Wide selection of very good quality products. As a professional in early childhood, I easily find what I need.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2023
Quality product, easy-to-access site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2023
Fast delivery and very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2023
Book arrived earlier than expected. Perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2023
Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2023
Carefully packaged, fast shipping, quality product, and very complete. I look forward to installing this in my new classroom when school starts.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2023
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2023
Very well-designed and intuitive site, very precise order tracking.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2023
Wesco very good, Chronopost terrible, delivered at Carrefour even though delivery was paid for a nursing home.
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Response from Wesco
Hello and thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience caused. We also commend your discernment in distinguishing between our company and the delivery service provider, as this situation remains independent of our will. We regret that the delivery occurred this way as it does not respect the contractual conditions initially provided. The delivery person should have notified you of their presence or at least left a notice of passage. Our logistics service is informed of the situation and will escalate the information to the concerned provider to prevent this from happening again. We thank you once again for your understanding. We hope that this unfortunate experience will not tarnish your loyalty to Wesco and that you will visit us again soon on our site. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2023
Searching for items based on chosen activities is easy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2023
The Wesco site is very well designed. It's easy to find what you're looking for. The delivery went very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2023
Order received in 4 days. Very well packaged, very happy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2023
Delivery before the announced date. Product conforms to the description. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2023
EASY TO NAVIGATE AND USE.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2023
Very good. However, as a licensed childcare assistant, I would like to be able to pay in installments. Still no vacation for me this year.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2023
I am very satisfied with my purchases, the dolls are beautiful, the hair too, they are delicately scented and correspond well to the photos in the catalog. I highly recommend them! I can't wait to see them in the hands of the children I welcome; I chose dolls from different continents that are well represented. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2023
Delivery before the date, fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2023
Well-made site, good products.
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