Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2023
Good quality item, the shipment was fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2023
Very high-quality material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2023
Perfect I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2023
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2023
Perfect thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/06/2023
There was a problem with the delivery. We are 2 agents working in a mobile relay, so there is not always staff present in the relay offices. The delivery was scheduled between Tuesday the 13th and Thursday the 15th. I also requested that we be called beforehand. I did not receive a call and the delivery arrived a day earlier, on Monday the 12th in the morning when no staff member was present (as they were working elsewhere). A childminder present in the premises (with our permission) wanted to help by accepting the delivery, but the delivery person spoke rudely to her, using the informal 'tu', because he wanted a stamp on his delivery note. (The childminder, not being an employee of the relay, could not provide it). This delivery outside the scheduled delivery dates therefore created difficulties.
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Response from Wesco
Hello and thank you for taking the time to explain your situation. We regret that the delivery of your order did not go smoothly and we sincerely apologize for the inconvenience caused. We are forwarding the information to the concerned carrier so that this situation does not happen again in the future. We hope that the products ordered meet your satisfaction and that we will have the pleasure of seeing you again soon on www.wesco.fr. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2023
Fast delivery, product very well suited for children and durable, impeccable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2023
Purchase conforms to the description and shipped as announced
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2023
Very practical site and very easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2023
No issues, the delivery matches what we ordered. Fast service. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
Compliant and on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2023
The quality/price ratio is correct. Delivery is made within the announced times.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
Quality articles, eco-friendly, durable over time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2023
Conforms to my expectations and delivered earlier than expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2023
Perfect order, fast delivery. Happy with my purchases. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2023
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2023
Nothing to say, the order met my expectations, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2023
The colleague who took care of the order is satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2023
Very good quality and fast delivery. Affordable prices according to the products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2023
Simple, effective, and fast. Product conforms and of quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2023
I had been looking for these label holders for a long time and I was very pleased to place my order. I will make other purchases.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
Delivery made before the date indicated by WESCO, so fast. Good quality products (cot and fitted sheets). I didn't know this site, it's an acquaintance who works in a nursery who told me about it and I don't regret it at all.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2023
The games are of very good quality.. I am very satisfied with my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2023
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2023
Effective.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
Simple and efficient web order, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2023
Very good product, practical and easy to maintain.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2023
Very good. Good quality. But we have no order tracking, just a message from the post office to say when the package arrives.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2023
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
Fast delivery, quality material.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/05/2023
The deadlines were met, but it would have been wise to indicate on the product detail sheet that the balloons were not inflated. I will need to find a way to inflate them.
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Response from Wesco
Hello and thank you for taking the time to leave a review. In the technical specifications of the product sheet, we clearly state that the balloons are delivered uninflated. This way, the balloons weigh less and space is optimized in the package, which is quite beneficial for the carbon footprint. We regret that you missed this information at the time of purchase. With the help of a pump or a mini compressor, the balloons should be quickly usable by children. We look forward to seeing you again soon on www.wesco.fr. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2023
Very pleasant site to use. Delivery times respected. I am very satisfied with my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2023
The items are of great quality as always. And the delivery was very fast (3 days instead of the 7 announced), careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2023
Impeccable delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2023
Material of very high quality.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/05/2023
High-quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
Delivery respected, product conforms to Wesco quality.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/05/2023
A lot of difficulties entering my address in Paris: the postal code was not accepted. No way to reach someone by phone. Then the order, payment, and delivery went very well.
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry that you encountered difficulties on our site. We invite you, if you wish, to explain the problem to us more specifically by writing to [email protected]. In a logic of continuous improvement, we want to know more to correct any dysfunction. We are pleased to read that the rest of the ordering process went smoothly. We hope that your order fully satisfies you and that you will come back to see us soon on www.wesco.fr. Have a nice day.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/05/2023
The order on the site went very well. The delivery was fast. BUT once unpacked to assemble the table, surprise! The legs do not screw into the table! Customer service is slow and has not yet responded to our complaint. It's been over a week...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2023
Everything went well.
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