Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 23/05/2023 à 18h23 following a purchase from 16/05/2023

Very practical site and fast delivery.

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Acheteur Vérifié

Published on 23/05/2023 à 11h39 following a purchase from 10/05/2023

Fast and quality service. I highly recommend Wesco.

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Acheteur Vérifié

Published on 23/05/2023 à 10h12 following a purchase from 26/04/2023

Nothing to complain about.

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Acheteur Vérifié

Published on 22/05/2023 à 19h05 following a purchase from 02/05/2023

Part of the furniture arrived broken, professional utility furniture, I am still waiting for a response from customer service, which is taking a long time for products at this price. Disappointed!

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Response from Wesco Published on 23/05/2023

Hello and thank you for taking the time to leave a review. We are sincerely sorry that your order arrived damaged, and we fully understand your dissatisfaction. Our customer service has received your return request and will contact you shortly to provide a satisfactory solution. Our staff was on leave during the Ascension Bridge, which explains a slightly longer processing time than usual. We thank you in advance for your patience regarding our customer service team and hope you will give us a second chance by returning to see us soon on www.wesco.fr. Have a nice day.

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Acheteur Vérifié

Published on 22/05/2023 à 13h00 following a purchase from 15/05/2023

No issues.

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Acheteur Vérifié

Published on 22/05/2023 à 12h54 following a purchase from 12/05/2023

I received my serving spoons, they are very pretty and sturdy, the length of the handle is suitable for serving the right amount, I recommend this item.

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Acheteur Vérifié

Published on 22/05/2023 à 10h34 following a purchase from 02/05/2023

The delivery person left the packages in front of the building entrance without notifying a staff member of the collective daycare, even though there are 4 intercoms available. The packages could have been picked up by anyone passing by.

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Response from Wesco Published on 22/05/2023

Hello and thank you for bringing this information to our attention. Indeed, the delivery person lacked communication, and this could have been detrimental. We regret this situation, which tarnishes our image and calls into question all the seriousness we put into the preparation and delivery of each order. We are reporting this issue to the concerned carrier so that the situation does not happen again in the future. We thank you for your loyalty and hope to have the opportunity to see you again soon on www.wesco.fr. Have a nice day.

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Acheteur Vérifié

Published on 22/05/2023 à 10h07 following a purchase from 09/05/2023

Great professional site, quick shipping.

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Response from Wesco Published on 22/05/2023

Hello, we are delighted to read your satisfaction. We thank you for your trust and hope to see you again soon on wesco.fr.

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Acheteur Vérifié

Published on 19/05/2023 à 21h23 following a purchase from 03/05/2023

Very happy with the purchased items.

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Response from Wesco Published on 22/05/2023

Hello, we are delighted to read your satisfaction. We thank you for your trust and hope to see you again soon on wesco.fr.

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Acheteur Vérifié

Published on 18/05/2023 à 13h32 following a purchase from 11/05/2023

A lot of choices and professional quality products

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Response from Wesco Published on 22/05/2023

Hello, we are delighted to read your satisfaction, we thank you for your trust and hope to see you again soon on wesco.fr.

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Acheteur Vérifié

Published on 18/05/2023 à 09h06 following a purchase from 03/05/2023

I am very disappointed. I received my item in a terrible state!!

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Response from Wesco Published on 22/05/2023

Hello and thank you for taking the time to alert us in this way. We are sincerely sorry that your order arrived unusable and we apologize for that. We invite you to file a complaint with our customer service at [email protected] (including a photo of the defective item). Our team will provide you with a solution as soon as possible. We hope that you will remain loyal to our brand despite everything and that we will have the pleasure of seeing you again soon on www.wesco.fr. Have a nice day.

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Acheteur Vérifié

Published on 17/05/2023 à 17h46 following a purchase from 11/05/2023

Beautiful quality products. The colors are perfect. Fast and careful shipping.

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Response from Wesco Published on 22/05/2023

Hello, we are delighted to read your satisfaction, we thank you for your trust and hope to see you again soon on wesco.fr!

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Acheteur Vérifié

Published on 17/05/2023 à 13h38 following a purchase from 10/05/2023

Received quickly, excellent product

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Acheteur Vérifié

Published on 16/05/2023 à 21h33 following a purchase from 09/05/2023

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 16/05/2023 à 20h27 following a purchase from 04/05/2023

You send the survey before the ordered products!!!!

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Acheteur Vérifié

Published on 16/05/2023 à 19h00 following a purchase from 09/05/2023

Very good site.

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Acheteur Vérifié

Published on 15/05/2023 à 19h06 following a purchase from 05/05/2023

Speed of sending and receiving my order. Good quality products

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Acheteur Vérifié

Published on 15/05/2023 à 15h38 following a purchase from 26/04/2023

Very good, delivered quickly

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Acheteur Vérifié

Published on 15/05/2023 à 13h51 following a purchase from 28/04/2023

Very solid and pretty... Too bad the item arrived with scratches on the top of the tray given the price. I would have liked the benches to fit under the table for storage.

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Acheteur Vérifié

Published on 15/05/2023 à 13h18 following a purchase from 06/05/2023

I am a childminder and honestly the children no longer leave the motor skills corner, an investment for beautiful years to come.

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Response from Wesco Published on 15/05/2023

Hello, we are delighted to read your satisfaction, we thank you for your trust and hope to see you again soon on wesco.fr.

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Acheteur Vérifié

Published on 15/05/2023 à 09h40 following a purchase from 30/04/2023

The packages were opened as soon as they arrived.

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Response from Wesco Published on 15/05/2023

Hello and thank you for sharing your feedback with us. WESCO places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to WESCO's quality commitments. This information has been passed on to the carrier to prevent it from happening again. We hope that your loyalty to WESCO will not be affected and we would be very happy to see you again next time on www.wesco.fr. Have a nice day.

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Acheteur Vérifié

Published on 14/05/2023 à 19h55 following a purchase from 26/04/2023

Respect for deadlines

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Acheteur Vérifié

Published on 14/05/2023 à 17h01 following a purchase from 27/04/2023

Clear, easy and quick

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Acheteur Vérifié

Published on 14/05/2023 à 12h19 following a purchase from 28/04/2023

Bed mattress that seems solid and of good quality, same for the first price changing mat.

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Acheteur Vérifié

Published on 14/05/2023 à 10h18 following a purchase from 26/04/2023

Very satisfied, easy to place an order and received quickly.

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Acheteur Vérifié

Published on 12/05/2023 à 09h28 following a purchase from 04/05/2023

Perfect: clear site, order placed and delivered very quickly. SUPER.

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Acheteur Vérifié

Published on 11/05/2023 à 14h21 following a purchase from 02/05/2023

no issues encountered we are satisfied

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Acheteur Vérifié

Published on 11/05/2023 à 10h49 following a purchase from 02/05/2023

Top!! very nice bench for the little ones I welcome!!

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Acheteur Vérifié

Published on 09/05/2023 à 16h23 following a purchase from 26/04/2023

Very good site

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Acheteur Vérifié

Published on 09/05/2023 à 12h43 following a purchase from 15/04/2023

Well-functioning site

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Acheteur Vérifié

Published on 09/05/2023 à 10h03 following a purchase from 24/04/2023

Perfect

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Acheteur Vérifié

Published on 08/05/2023 à 19h09 following a purchase from 01/05/2023

good product

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Acheteur Vérifié

Published on 08/05/2023 à 19h02 following a purchase from 30/04/2023

Very good site

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Acheteur Vérifié

Published on 08/05/2023 à 16h02 following a purchase from 28/04/2023

Perfect, fast and careful service.

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Acheteur Vérifié

Published on 08/05/2023 à 13h24 following a purchase from 01/05/2023

very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 08/05/2023 à 12h20 following a purchase from 01/05/2023

Wide choice of products, reasonable prices

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Acheteur Vérifié

Published on 07/05/2023 à 10h35 following a purchase from 24/04/2023

Fast delivery. Interesting site.

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Acheteur Vérifié

Published on 06/05/2023 à 17h06 following a purchase from 27/04/2023

Certified and excellent quality material seller, as a childminder I source from Wesco,

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Acheteur Vérifié

Published on 05/05/2023 à 10h10 following a purchase from 20/04/2023

Super quality material! I recommend

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Acheteur Vérifié

Published on 04/05/2023 à 18h27 following a purchase from 22/04/2023

very good site but still expensive! however, the carrier is to be avoided! a disaster, does not go to the customer's home, he does not want to leave his truck alone, what a joke, and what about me leaving the kids alone? not at all happy with the carrier HEPPNER and it's not the first time. I am not ready to recommend.

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Response from Wesco Published on 05/05/2023

Hello and thank you for taking the time to write to us. We are sorry to read about your disappointment. We understand your dissatisfaction; however, our General Terms of Sale state that delivery is made to the foot of the door (building or house). The delivery drivers are therefore not authorized to deliver upstairs. Despite the delivery, we hope that the products ordered bring you complete satisfaction and that you will give us a second chance by visiting us again soon at www.wesco.fr. Have a nice day.