Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 21/01/2023 à 13h01 following a purchase from 07/01/2023

Nothing to report very good

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Acheteur Vérifié

Published on 21/01/2023 à 10h37 following a purchase from 06/01/2023

Easy to use

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Acheteur Vérifié

Published on 21/01/2023 à 10h29 following a purchase from 07/01/2023

Very nice material

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Acheteur Vérifié

Published on 20/01/2023 à 19h48 following a purchase from 08/01/2023

Quality items

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Acheteur Vérifié

Published on 20/01/2023 à 11h44 following a purchase from 05/01/2023

Delighted with my order, wesco products surpass everything else for early childhood!!!

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Acheteur Vérifié

Published on 19/01/2023 à 13h06 following a purchase from 29/12/2022

Item matches the listing everything is perfect

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Acheteur Vérifié

Published on 19/01/2023 à 09h41 following a purchase from 06/01/2023

professional quality products

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Acheteur Vérifié

Published on 18/01/2023 à 22h58 following a purchase from 26/12/2022

Complete site for childcare materials. Moreover, these are the items found in daycare

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Acheteur Vérifié

Published on 17/01/2023 à 12h36 following a purchase from 02/01/2023

never disappointed by your toys

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Acheteur Vérifié

Published on 17/01/2023 à 12h16 following a purchase from 04/01/2023

Everything is perfect! Thank you!

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Acheteur Vérifié

Published on 17/01/2023 à 07h22 following a purchase from 09/01/2023

Perfect

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Acheteur Vérifié

Published on 16/01/2023 à 18h03 following a purchase from 10/01/2023

Order quickly delivered in the mailbox

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Acheteur Vérifié

Published on 16/01/2023 à 16h17 following a purchase from 29/12/2022

It is unfortunate that we were not informed of the delivery day or the time slot. I was leaving when the delivery arrived.

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Acheteur Vérifié

Published on 16/01/2023 à 16h02 following a purchase from 03/01/2023

I am delighted that your brand is accessible to families and childminders

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Acheteur Vérifié

Published on 16/01/2023 à 14h30 following a purchase from 02/01/2023

Quick shipping, before the announced date

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Acheteur Vérifié

Published on 16/01/2023 à 14h18 following a purchase from 06/01/2023

Fast delivery.

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Acheteur Vérifié

Published on 16/01/2023 à 13h57 following a purchase from 06/12/2022

User-friendly site Delivery on time Product as described Good use

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Acheteur Vérifié

Published on 16/01/2023 à 12h20 following a purchase from 26/12/2022

A bit difficult to find the product, I had to go back to an Internet search to find it rather than browsing the merchant site.

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Acheteur Vérifié

Published on 16/01/2023 à 11h03 following a purchase from 09/01/2023

The customer service assured me that I would receive the gift card just after payment, which was not the case at all, I had to call customer service and create a fake gift card. The gift card is not practical to create at all.

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Response from Wesco Published on 16/01/2023

Hello and thank you for choosing WESCO to please one of your loved ones! Not being immune to a malfunction on our site, we conducted several technical verifications. The gift card was indeed sent 10 minutes after your order. Following your call 24 hours later, we resent the gift card once again. We are sorry if this process seemed complicated to you because we assure you that the gift card is a quick solution that surely brings joy! We will be very happy to see you again soon on www.wesco.fr and we sincerely thank you for your loyalty. Have a nice day.

Acheteur Vérifié

Published on 16/01/2023 à 07h28 following a purchase from 02/01/2023

Fast and also available by phone

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Acheteur Vérifié

Published on 16/01/2023 à 06h38 following a purchase from 05/01/2023

Perfect!

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Acheteur Vérifié

Published on 15/01/2023 à 17h19 following a purchase from 07/01/2023

Delivery before the indicated date, the delivery person called 5 minutes before to indicate that he was arriving. The mattress meets the specified criteria

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Acheteur Vérifié

Published on 15/01/2023 à 14h07 following a purchase from 08/01/2023

Perfect service impeccable

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Acheteur Vérifié

Published on 15/01/2023 à 11h54 following a purchase from 02/01/2023

Good site

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Acheteur Vérifié

Published on 15/01/2023 à 00h15 following a purchase from 05/01/2023

The WESCO site is very clear, delivery is very fast, very satisfied with my order, the bench is of very very good quality, very attractive and fair price. I am very happy to have discovered this WESCO brand... thank you for your seriousness.

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Acheteur Vérifié

Published on 14/01/2023 à 15h01 following a purchase from 13/12/2022

Wesco communicates easily with its customers. The company is very responsive.

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Acheteur Vérifié

Published on 14/01/2023 à 12h51 following a purchase from 08/01/2023

The site is easy to use, the wish lists are very appreciated.

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Acheteur Vérifié

Published on 14/01/2023 à 12h43 following a purchase from 07/01/2023

Perfect item, not disappointed at all, I recommend

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Acheteur Vérifié

Published on 14/01/2023 à 10h40 following a purchase from 23/12/2022

Delivery on the desired date!

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Acheteur Vérifié

Published on 13/01/2023 à 16h16 following a purchase from 30/12/2022

Package delivered in excellent condition and within the indicated time

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Acheteur Vérifié

Published on 13/01/2023 à 09h42 following a purchase from 26/12/2022

Compliant

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Acheteur Vérifié

Published on 12/01/2023 à 21h59 following a purchase from 25/12/2022

Top-notch, I recommend

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Acheteur Vérifié

Published on 12/01/2023 à 12h47 following a purchase from 13/12/2022

Very good, thank you

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Acheteur Vérifié

Published on 12/01/2023 à 10h43 following a purchase from 03/01/2023

A bit long delay, and one item is not as described (orange paint instead of black)

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Acheteur Vérifié

Published on 12/01/2023 à 10h36 following a purchase from 06/12/2022

Many bugs on the site, complicated navigation

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Response from Wesco Published on 13/01/2023

Hello and thank you for taking the time to write to us. We are sorry that your experience on our site did not meet your expectations. Our web teams work on it every day, and we would like to know more about the aspects that disappointed you. Feedback from our customers is valuable for improving our practices and progressing because our only goal is your satisfaction! We hope you will give us a second chance to make a better impression by returning soon to www.wesco.fr. Have a nice day.

Acheteur Vérifié

Published on 12/01/2023 à 10h26 following a purchase from 09/12/2022

The site: very good Delivery: average, everything was in stock according to the site and the quote, I had specified that the delivery should arrive before 23/12, it took more than a week with the carrier to arrive in 3 parts before 23/12 and in January. Some products are really borderline or even unsatisfactory in quality for intensive use in a nursery by many children.

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Acheteur Vérifié

Published on 11/01/2023 à 23h57 following a purchase from 09/12/2022

Fast shipping and within the announced deadlines.

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Acheteur Vérifié

Published on 11/01/2023 à 19h17 following a purchase from 01/01/2023

Perfect!

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Acheteur Vérifié

Published on 11/01/2023 à 17h14 following a purchase from 04/01/2023

Very good

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Acheteur Vérifié

Published on 11/01/2023 à 14h36 following a purchase from 25/12/2022

I just received my bunk beds yesterday, one defective, no protection inside the box. I hope they will resolve this and replace it as soon as possible.

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Response from Wesco Published on 12/01/2023

Hello and thank you for taking the time to leave a review. Our customer service has taken note of your complaint and is doing what is necessary to send you a new canvas as soon as possible. We thank you in advance for your patience until then and we wish the children long hours of napping on this emblematic product of our brand for many years! We look forward to seeing you again soon on www.wesco.fr. Have a nice day.