Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Material suitable for children and of great solidity.. Some items on sale or promotion would be welcome from time to time given our loyalty to your group. Thank you.
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Aurore C.
Rating: 4 out of 5
following a purchase from 04/09/2026
Good material
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Christine V.
Rating: 4 out of 5
following a purchase from 17/09/2026
objectives maintained
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Lisa T.
Rating: 4 out of 5
following a purchase from 18/09/2026
Very good. Fast delivery
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Creche Les Lapins Bleus -.
Rating: 2 out of 5
following a purchase from 12/09/2026
I am not satisfied with the ordered furniture. No response from customer service by phone, despite trying to reach them for a week.
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Response from Wesco
Hello,
We sincerely regret your dissatisfaction regarding the received furniture as well as the difficulties encountered in reaching our customer service by phone. We fully understand your frustration with this wait.
Rest assured: your complaint has been taken into account by our teams. Your file is being processed and a complete response will be provided to you by tomorrow at the latest in order to find a solution suitable for your situation.
We thank you for your patience and once again apologize for these inconveniences.
Have a nice day
J
Jaumouille S.
Rating: 2 out of 5
following a purchase from 01/09/2026
Order placed without knowing when I will be delivered, no stock available in the entire range, very unfortunate.
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Response from Wesco
Hello,
We understand your disappointment and we sincerely apologize for this lack of information. You should have benefited from clear and detailed tracking of your order's progress to better anticipate its receipt.
This product has been a victim of its success, which has led to a delay in shipping for this range. We deeply regret that you were not informed earlier of this delay.
We confirm that the product is on its way and hope it will bring you full satisfaction.
Have a nice day
L
Luc C.
Rating: 4 out of 5
following a purchase from 06/09/2026
Follow-up and reception ok.
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Médiathèque -.
Rating: 4 out of 5
following a purchase from 15/09/2026
The order received today meets our expectations. We will be able to test the paper and table with our users.
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Caplp Sarl -.
Rating: 4 out of 5
following a purchase from 11/09/2026
order preparation time is a bit long
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Francoise R.
Rating: 4 out of 5
following a purchase from 11/09/2026
Very good
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Ccas Seyssinet-Pariset -.
Rating: 2 out of 5
following a purchase from 07/07/2026
The delay between the order and the receipt of all items is truly absurd.
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Response from Wesco
Hello,
We take note of your comment regarding the delivery time of your order.
After verification, you had chosen a single delivery. Our services thus waited for all your items to be available before proceeding with the shipment, in accordance with the maximum delay announced at the time of your order, which was indeed respected.
We hope that despite this significant delay, you will trust Wesco again for your future purchases.
Have a nice day
A
Anne-Marie L.
Rating: 4 out of 5
following a purchase from 10/09/2026
To place an order, I knew what I wanted... However, the delivery was not great, no message, email or anything to inform me that it was arriving... neither from Wesco nor from the carrier.
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Isabelle C.
Rating: 4 out of 5
following a purchase from 05/08/2026
6 emails to announce the arrival of a package...
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Bernard V.
Rating: 4 out of 5
following a purchase from 06/09/2026
very satisfied with the product
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Saint-Brice-Sous-Forêt -.
Rating: 2 out of 5
following a purchase from 01/09/2026
I receive a duplicate order with double billing. I refuse the second order, I make a complaint, impossible to ask the company to come and collect the duplicate package. The invoice will not be paid, and the package is waiting at the reception for someone to come and collect it. Moreover, there was a second item that I was supposed to receive later. To avoid a double delivery error, customer service preferred to cancel this one... I will have to redo a purchase order and place a new order. An error by Wesco, a double penalty for the customer. HAPPY
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Response from Wesco
Hello,
We sincerely regret the inconvenience and frustration caused by these successive delivery and cancellation errors. We fully understand your dissatisfaction with this situation.
Rest assured: your complaint has been duly acknowledged and is currently being prioritized by our services. A complete response will be provided to you by the beginning of next week at the latest.
We thank you for your patience and reiterate our apologies.
Have a nice day
P
Pierre D.
Rating: 2 out of 5
following a purchase from 02/09/2026
Shipping of products took too long to be completed
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Response from Wesco
Hello,
We take note of your comment regarding the shipping time of your order.
After verification, we confirm that the delivery time indicated in your order confirmation has indeed been respected.
We remain available for any further information requests by email at [email protected].
Have a nice day
M
Marie Claude M.
Rating: 4 out of 5
following a purchase from 29/07/2026
Satisfied with this transaction
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Aziza P.
Rating: 4 out of 5
following a purchase from 19/08/2026
I often order from Wesco because they have suitable items of superior quality
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Ime Bayot Sarrazi -.
Rating: 4 out of 5
following a purchase from 30/06/2026
it went well but it is preferable to call to schedule the delivery under the best conditions
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Multi Accueil Cigo Zorn -.
Rating: 4 out of 5
following a purchase from 29/07/2026
fast delivery
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Ecole Les Primevères -.
Rating: 4 out of 5
following a purchase from 02/07/2026
The equipment arrived slightly damaged. I will make a complaint.
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Centre Social Roger Vailland C.
Rating: 2 out of 5
following a purchase from 17/06/2026
I am missing many things in the package. I had to make a complaint
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Response from Wesco
Hello,
We sincerely regret this incident and fully understand your frustration regarding the missing items in your package.
We confirm that your complaint has been taken care of by our after-sales service. Your file is being finalized and a response will be provided to you directly within the day with the chosen solution.
We thank you for your patience and once again apologize for this inconvenience.
Have a nice day
C
Creche Les Ptits Dauphins C.
Rating: 4 out of 5
following a purchase from 24/08/2026
The carpets are in accordance with the order
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Catherine P.
Rating: 4 out of 5
following a purchase from 11/08/2026
The carrier is good but I haven't tested it on the one-year-old baby it is intended for.
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Association 123Soleil -.
Rating: 4 out of 5
following a purchase from 26/06/2026
good
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Maison De La Petite Enfance M.
Rating: 4 out of 5
following a purchase from 09/07/2026
quick, good feedback
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Mairie St Maurice L'exil -.
Rating: 4 out of 5
following a purchase from 13/07/2026
Effective phone advice Quick order and delivery
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Mairie De Tressan -.
Rating: 4 out of 5
following a purchase from 08/07/2026
satisfied
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Médiathèque -.
Rating: 4 out of 5
following a purchase from 24/06/2026
good as always
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Crèche Les Petites Frimousses -.
Rating: 2 out of 5
following a purchase from 01/07/2026
The products are compliant and the packaging is suitable. The problem comes from the carrier who left the boxes under a shelter and with the wrong recipient. We found the boxes by chance.
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Centre De Loisirs -.
Rating: 4 out of 5
following a purchase from 26/06/2026
Happy with WESCO products. The products arrive in good condition.
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Jean-Luc G.
Rating: 4 out of 5
following a purchase from 26/06/2026
PARCELS RECEIVED ON TIME.... BUT NOT UNPACKED YET
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- M.
Rating: 4 out of 5
following a purchase from 01/07/2026
very well however I asked a question for my second quote that remains unanswered
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Elodie L.
Rating: 2 out of 5
following a purchase from 01/07/2026
Two packages arrived in two large boxes, we will need to consider adapting the shipments. Arrived by Colissimo, so the post. One package was re-taped by the post office and the second arrived completely open. The postman asked me if I had everything, so 3 items but didn't want me to open the second box, it was difficult for me to know if I had everything. In the end, I have everything but very poorly packaged.
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Response from Wesco
Hello,
We take good note of your report regarding the delivery of your order and we are reassured to learn that you have received all your items.
To provide you with some clarifications, receiving two separate boxes is completely normal: the distribution of your shipments directly depends on the nature of your products and the filling rate of our packaging.
Furthermore, please note that Colissimo can indeed repackage or re-tape a package if it has been weakened or handled during transit in their network. However, we will forward your comment to our carrier to remain vigilant about the quality of their delivery service.
Have a nice day.
S
Sophie L.
Rating: 2 out of 5
following a purchase from 02/07/2026
Incomplete order, order tracking inconsistent with reality. Non-compliance with the delivery choice and no response to my customer service request.
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Nathalie P.
Rating: 4 out of 5
following a purchase from 28/06/2026
I am very happy with the furniture, very sturdy and pretty. However, I received damaged boxes and one corner of the furniture was damaged. And frankly, I expected clearer explanations for the assembly.
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Mac Solidarite -.
Rating: 2 out of 5
following a purchase from 26/06/2026
Delivery received, delivery person refuses to transport and the packages to the nursery
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Vincent P.
Rating: 4 out of 5
following a purchase from 28/06/2026
very good
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Nabila B.
Rating: 4 out of 5
following a purchase from 22/06/2026
I am satisfied with my purchases, it's quality
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Mairie De Fresnes M.
Rating: 4 out of 5
following a purchase from 11/06/2026
Package in good condition. Tracked and fast delivery. BE CAREFUL with the size of the packaging box, very large for a small item.
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