Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 084 published reviews
5 10,7k 71% 4 2 640 18% 3 938 6% 2 381 3% 1 472 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2021
delivery on time, well-designed site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2021
Quality and deadline met
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2021
Item conforms to the description, of very good quality, fast shipping. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
Very good as a childminder, we always need it, so great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2021
One downside, the order does not arrive all at once.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
Very good, clear, efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Very good, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2021
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
Very well done service, a lot of choice of items offered. Are there discounts for childminders?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2021
Well received, too bad I didn't get the right scent as I received the fruity and floral scent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
Fast order,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
I love this site and what they sell. Good material and good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
Order placed at the end of February, received in several parts, the last item was delivered on April 20, very long delay and beyond what was announced at the time of the order. When questions were asked about this, the response was quick, and the amount of the item is not debited until the item has been delivered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2021
The quality is there. The price of the sleeping bags is unbeatable for their quality. Easy-to-access site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Choice and quality. A responsive customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
Very fast delivery. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
Quality items at reasonable prices. Good order tracking. Fast delivery. Protective packaging without surcharge
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
No issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2021
Order compliant, fast delivery in the current situation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
Fast delivery, good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
A site I like to consult regularly for my childminding activity.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
Super meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
Very satisfied. Fast delivery. Perfect packaging. The products match exactly what I expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
Hello nothing. To say
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/04/2021
Very very disappointed with customer service. After realizing that I had made a mistake in my order, I contacted the service. Impossible to modify my order placed a few minutes before. I was told that I had to cancel the order and place another one and that no, they could not help me, it was up to me to do it alone. I placed a new order but couldn't find how to cancel the first one. So I gave up but I am very disappointed. Three days later, I received a Wesco catalog in my mailbox announcing that shipping costs have been free for 15 days. Do you think customer service would have informed me?!?
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Response from Wesco
Hello and thank you for your feedback. We are sincerely sorry that your experience on our site went this way and we offer our sincerest apologies. When an order is validated and paid on our site, we are limited in our intervention possibilities and we can no longer cancel it, for example. Your comment regarding the shipping promo code is understandable. To prevent this issue from happening again, we have strengthened our internal communication system so that our customer service is well informed of ongoing promotional actions. Your unfortunate experience has allowed us to improve our process and we thank you for that. We hope you will give us a second chance and that we will have the opportunity to see you again soon on our site. Have a nice day
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/04/2021
Book very poorly packaged for delivery, thus damaged in 2 places. I do not recommend
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Response from Wesco
Hello and thank you for your feedback. We are sincerely sorry that our quality commitments were not met and we apologize. We will forward your comment regarding the packaging of your package to the relevant service to take the necessary measures in the future. We invite you to contact our customer service at [email protected] attaching some photos of the damaged book so that we can provide you with a solution. Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
Well-known and recognized site in the world of early childhood
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
Happy with Wesco, quick order and quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2021
Super fast delivery, I am delighted. The products are of very good quality.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/02/2021
A slightly long order, I feel like I bought a second-hand product.
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Response from Wesco
Hello and thank you for your feedback. Depending on product availability, delivery times may vary and we are sorry for that. Your satisfaction remains our priority and our teams are all mobilized daily to ensure delivery is made as quickly as possible. We hope to have the opportunity to see you again soon on our site. Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
Delivery ahead of schedule. Good quality. Very satisfied!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2021
Everything was very good, delivery times shorter than announced, very good material but a box too big so a lot of empty space: not good for the planet. Adjust the boxes to the quantity ordered...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
Well packaged order, fast delivery, quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
received before the scheduled date everything was perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2021
Carpet stuffed in the mailbox because I didn't expect to be delivered so quickly. Otherwise, satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2021
Perfect good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
Quick order, perfect packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2021
Very nice product. Excellent quality. Fast and careful shipping. I will buy other products!
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