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A
Rating: 5 out of 5
Thank you, exactly what I was looking for
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 084 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2, 4 and 5 stars
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Rating: 4 out of 5
Faster delivery than expected
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A
Rating: 5 out of 5
Very fast and careful service as usual.
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A
Rating: 5 out of 5
Item found easily on the site, delivered quickly
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A
Rating: 4 out of 5
Complicated for payment by a community
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A
Rating: 5 out of 5
Very good products
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A
Rating: 5 out of 5
In line with my expectations, as described and great delivery people. Wesco is a great company!
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A
Rating: 5 out of 5
Not all ordered items were available at the same time. I accepted a later delivery but in total. I was able to choose a delivery date; a date that was not respected. I waited all day for nothing. The responsible service contacted the delivery company which reacted in 5 minutes and we agreed on another delivery date.
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A
Rating: 4 out of 5
Site quite easy to navigate, although filtering by theme can sometimes be a bit tedious and there are many items. Package arrived on time but in poor condition. Repackaged by La Poste... Fortunately, all products were intact.
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A
Rating: 4 out of 5
TB delivery
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A
Rating: 5 out of 5
Perfect order but colissimo opened and damaged box
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A
Rating: 5 out of 5
Very good quality baby item. Order shipped quickly.
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A
Rating: 5 out of 5
Quality products, fast delivery, well packaged.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very well done, I had no issues with my search.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
I recommend sending careful serious site
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A
Rating: 5 out of 5
Fast order and well packaged without being excessive.
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A
Rating: 4 out of 5
I received my order and I am satisfied, the only downside is the use of the spinning top, the stick that we insert into the cone spins in vain!!!! So it's complicated to make the whole thing turn.....
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A
Rating: 5 out of 5
A lot of choices on the site, you can find what you are looking for.
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A
Rating: 2 out of 5
The items perfectly match our expectations, however they arrived damaged because they were very poorly packaged, no bubble wrap or polystyrene, the boxes arrived torn!!!!! It's a shame
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Response from Wesco
Hello and thank you for your feedback. We place the utmost importance on the quality of our services and the full satisfaction of our customers. We are sincerely sorry for this situation and extend our sincerest apologies. Our customer service is currently processing your request and is taking the necessary steps to resend the damaged part to you. Nevertheless, we hope to have the opportunity to see you again soon on our site. Have a nice day
A
Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Everything was perfect. From the order to the delivery. Very good product quality.
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A
Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
Completely satisfied
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A
Rating: 5 out of 5
Everything went very well!
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A
Rating: 5 out of 5
Perfect from order to delivery. High-quality products, consistent with the price level
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Rating: 5 out of 5
Great and reasonable prices during sales.
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A
Rating: 5 out of 5
Satisfied with the product, very fast delivery.
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A
Rating: 5 out of 5
Very satisfied with my order, the site is very clear and easy to navigate. Order received very quickly and perfect delivery. I made a mistake in my order and it only took one email for my order to be corrected. I highly recommend this site for all purchases related to early childhood as the material is of high quality. Thank you again for your understanding and availability. Best regards, Joana Madureira
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A
Rating: 5 out of 5
Order received quickly
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A
Rating: 5 out of 5
Easy search on the site, quality products
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A
Rating: 5 out of 5
Perfect. Delivered a week after the order.
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A
Rating: 5 out of 5
I recommend
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A
Rating: 2 out of 5
very delayed order without any information from Wesco. I had to call to find out that the product was out of stock
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Response from Wesco
Hello and thank you for your feedback. We are sorry that you experienced a longer delivery delay than normal and we sincerely apologize. Every day, all our teams are mobilized to ensure product availability. We take note of your feedback to improve our practices. We hope to have the opportunity to see you again soon on our site under better conditions. Have a nice day
A
Rating: 5 out of 5
Good product
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A
Rating: 5 out of 5
Very good, quality products, delivery time may be a bit long depending on the items.
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A
Rating: 5 out of 5
Fast shipping, items in good condition.
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A
Rating: 5 out of 5
Items received very quickly, perfect
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A
Rating: 4 out of 5
Navigation is not easy.
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