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A
Rating: 5 out of 5
very good
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 084 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Easy search on the site and fast and very careful delivery
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A
Rating: 5 out of 5
Very good product but expensive. Problem with delivery, the relay point refused the packages: too big I had to do some research because I was not informed at all of where it was stored but this is not Wesco's responsibility but Colissimo's!
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A
Rating: 5 out of 5
Site offering quality products, fun and with durable materials. Fast delivery
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A
Rating: 4 out of 5
great site full of things for children
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A
Rating: 5 out of 5
Super fast delivery. Top service.
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A
Rating: 5 out of 5
Products received on time and as described.
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A
Rating: 5 out of 5
I am not skilled in IT but I managed
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A
Rating: 5 out of 5
very good site with a lot of choices
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A
Rating: 4 out of 5
For navigation, the site is good, but I can't log out and that's a shame! The delivery service is very good, I received a call to set the date that suited me as well as the very professional delivery person. I am a bit disappointed with the width of the beds, but the product matches my search.
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A
Rating: 5 out of 5
FAST ORDER AND POSSIBILITY OF 3 TIMES WITHOUT FEES WHICH IS GREAT
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
It is easy to order, quick reception. Perfect
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A
Rating: 5 out of 5
Very good.
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A
Rating: 2 out of 5
Impossible to reach the site. The delivery was supposed to be scheduled between the 26th and 28th. It is the 2nd of the following month and still no news, not even an email.....
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Response from Wesco
Hello and thank you for your comment. We are sincerely sorry that your attempts to contact us have been in vain and we apologize for the inconvenience caused. We hope that this unsuccessful experience will not tarnish our relationship and that we will have the opportunity to see you again soon on our site. Have a nice day
A
Rating: 5 out of 5
Fast delivery no particular issues
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A
Rating: 5 out of 5
Super item super quality
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A
Rating: 5 out of 5
very fast delivery
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A
Rating: 4 out of 5
Good, no problems to report.
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A
Rating: 5 out of 5
Easy to use site
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Quality products
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A
Rating: 5 out of 5
Hello, just a small negative note regarding the packaging of the supplies. I find the number of boxes exaggerated compared to the quantity of the product. Let's preserve our planet, we need to work on this idea again and again so that Mother Nature is not suffocated..... Have a nice day, Nathalie Durand, Animator
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Response from Wesco
Hello and thank you for your feedback. We are particularly concerned about our impact on the environment and we are continuously looking to improve. We are already adapting the size of our packages according to the products, we opt for flat delivery and we limit over-packaging as much as possible. We take note of your comment to evolve even more towards a virtuous world. Have a nice day
A
Rating: 5 out of 5
Very good
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A
Rating: 2 out of 5
Problem with a very damaged carpet, big holes in the middle. This could not have gone unnoticed. I have not heard back about the return, I sent you 2 emails.
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Response from Wesco
Hello and thank you for your comment. We are particularly attentive to the quality of the products we offer and we are sincerely sorry that you encountered this type of problem. Our customer service is informed of your situation and is doing everything possible to provide you with a solution as soon as possible. We hope to have the opportunity to see you on our site very soon. Have a nice day
A
Rating: 5 out of 5
As with every order, I am happy with this one, nothing to complain about; products are in line with what I expected. I recommend this site
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A
Rating: 5 out of 5
Perfect!!! Speed, quality-price ratio is top...
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A
Rating: 4 out of 5
The site is quite smooth, but there are some difficulties in choosing targeted items. It's a shame there aren't more diverse offers
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A
Rating: 2 out of 5
Very disappointed, I often order from Wesco and this time the sofa is of very poor quality...
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Response from Wesco
Hello and thank you for your comment. We are particularly concerned about the quality of the products we offer and we sincerely apologize as our quality standards were not met. Our customer service is informed of the situation and will proceed with an exchange of the product. We are sincerely sorry to read about your disappointment and we hope to see you again very soon on our site. Have a nice day
A
Rating: 5 out of 5
Very good quality, as usual. My son is delighted and spends time coloring at his desk, he has plenty of space to put his stuff. Quick assembly. Requires a screwdriver. Small downside: having to make holes if you want to put all the screws. I only used the screws for which the holes were already perforated, it holds well.
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Very satisfied!
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A
Rating: 5 out of 5
Good
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A
Rating: 2 out of 5
Perfect site and order, however, the delivery is to be deplored. I received a message saying I would receive the bed between 12 PM and 2 PM. The delivery person came at 10 AM, called me, and said he was there. I asked him to come back between 12 PM and 2 PM, he refused and said he would leave a notice of passage. I asked him to respect the indicated time in the message, he refused. I had to manage with my neighbors to intercept my package. It's a shame
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Response from Wesco
Hello and thank you for your comment. Despite all the care we put into providing you with quality services, we are sincerely sorry that the delivery did not meet our commitments. We are forwarding the information to our logistics service so that this situation, which is beyond our control, does not happen again. We hope that in use, the products will satisfy you and we thank you for your trust. Have a nice day
A
Rating: 5 out of 5
Very fast delivery, perfect service, nothing to complain about except thank you!
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A
Rating: 5 out of 5
- site: easy to use, lots of choices - fast delivery
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A
Rating: 5 out of 5
Nothing to report
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A
Rating: 5 out of 5
Perfect, fast delivery
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A
Rating: 5 out of 5
Easy and quick order. Items conform to descriptions and are of good quality.
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A
Rating: 5 out of 5
Item received in perfect condition. Very nice item. Not disappointed with my choice.
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