Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2019
pretty color and the kids love it, easy for kids to move
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2019
Very good site and very good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2019
Compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2019
Very reliable site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2019
A lot, fast delivery site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2019
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2019
Item received very quickly
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/04/2019
Delivery time quite long. Customer service not responsive. Order error.
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments.
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
Customer service has taken note of your complaint and will respond to you as soon as possible. We hope you will not hold this against us too much.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2019
Very good site. Lots of choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2019
Clear site, correct shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2019
Very fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2019
the items correspond to the order
but at delivery several boxes are damaged.
the boxes are not thick enough for transport.
Some items are damaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2019
Fast delivery, rug conforms to the description. Perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2019
very rich site with many choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2019
Very good, very clear site and especially no delivery problems: fast, handed over personally, very helpful delivery person
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2019
easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2019
It's a very good site for children and childminders, I place a lot of orders and I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2019
Always perfect with very good quality items. Essential for children's safety.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2019
Product conforms and delivery on time.
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2019
Speed, efficiency, product conforms to what I ordered, impeccable quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2019
Super
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2019
Very good site with tracking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2019
very good products and good delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2019
Only positive, huge choice of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2019
Good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2019
In accordance with our request, based on experience the materials sold by wesco are of good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2019
Practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2019
Fast delivery when products are available... I appreciated the quality of listening and the responses provided in case of problems (after-sales service)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2019
Order well received and in accordance with our request.
Delivery a bit long.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2019
very satisfying
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2019
Product conforms to the description and delivery within the deadlines. It's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2019
VERY SATISFIED
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2019
Fast and efficient
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/04/2019
Disappointed, I received my package well packed in a sturdy box, when I opened it there was a film to prevent everything from moving around in the box, and then I saw brushes loose in the box without packaging fortunately they are not damaged and a pack of small rings completely open so I had to search for them at the bottom of the box and well the number is not there I am missing 3
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Response from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your orders, it happens that an oversight degrades your package and we apologize for that. We place great importance on offering you quality products while meeting your needs. Therefore, we invite you to contact our customer service by email at [email protected] to resolve this issue of missing parts.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2019
A well-organized site.
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