Customer reviews of Wesco

9 /10

Based on 15 079 published reviews

5 10,7k 71% 4 2 638 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié

Published on 25/02/2019 à 21h59 following a purchase from 16/02/2019

Very good use of the site

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Acheteur Vérifié

Published on 25/02/2019 à 15h01 following a purchase from 15/02/2019

Fast and efficient

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Acheteur Vérifié

Published on 25/02/2019 à 13h19 following a purchase from 16/02/2019

Good value for money, the bibs are great

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Acheteur Vérifié

Published on 25/02/2019 à 13h07 following a purchase from 11/02/2019

very practical site

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Acheteur Vérifié

Published on 25/02/2019 à 12h52 following a purchase from 13/02/2019

Very good service! Products carefully packaged and hassle-free delivery service! I highly recommend!

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Acheteur Vérifié

Published on 25/02/2019 à 12h50 following a purchase from 18/02/2019

Good, a lot of choices well classified

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Acheteur Vérifié

Published on 25/02/2019 à 10h46 following a purchase from 06/02/2019

top
very practical

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Acheteur Vérifié

Published on 25/02/2019 à 10h24 following a purchase from 14/02/2019

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 25/02/2019 à 10h07 following a purchase from 16/02/2019

Fast delivery, quality material! Thank you!

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Acheteur Vérifié

Published on 25/02/2019 à 10h02 following a purchase from 13/02/2019

Delivery date respected, complete quality material,

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Acheteur Vérifié

Published on 25/02/2019 à 09h32 following a purchase from 13/02/2019

good material

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Acheteur Vérifié

Published on 25/02/2019 à 09h27 following a purchase from 17/02/2019

Very good baby material of very good quality

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Acheteur Vérifié

Published on 25/02/2019 à 09h27 following a purchase from 14/02/2019

perfect

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Acheteur Vérifié

Published on 25/02/2019 à 09h13 following a purchase from 15/02/2019

I recommend it

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Acheteur Vérifié

Published on 25/02/2019 à 08h16 following a purchase from 19/02/2019

Very good

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Acheteur Vérifié

Published on 25/02/2019 à 07h58 following a purchase from 17/02/2019

The babimodules are of very good quality and the delivery is fast.

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Acheteur Vérifié

Published on 25/02/2019 à 07h30 following a purchase from 15/02/2019

very serious, well packaged

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Acheteur Vérifié

Published on 25/02/2019 à 07h23 following a purchase from 17/02/2019

Good finish and material. Recommended for safe and comfortable sleep.

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Acheteur Vérifié

Published on 25/02/2019 à 07h16 following a purchase from 14/02/2019

Very pleasant and very accessible site

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Acheteur Vérifié

Published on 25/02/2019 à 07h12 following a purchase from 17/02/2019

Complete site, easy to navigate

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Acheteur Vérifié

Published on 25/02/2019 à 06h47 following a purchase from 07/02/2019

3 orders (very expensive).. And 3 product returns: defective tank (3 months for the exchange to happen) + seat arrived in the wrong color (2 months wait as well: it was a photo error on the website!!!!) + finally, one of the two quadruple strollers received last week is broken upon unpacking! Not to mention the igloo chairs that are really not practical to wash (dust collector) and the sheets for the cots that have elastics that give way after two washes. We are extremely disappointed with Wesco. For a professional range.. It is really very disappointing. For our other establishments for young children, we are definitely turning to another site!!!!

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Response from Wesco Published on 28/02/2019

Hello and thank you for your feedback. First of all, we apologize for these inconveniences. We hope that the products you received meet your expectations. If, however, a product does not meet our quality standards, I invite you to contact our after-sales service at [email protected]. Regarding the last item, we are doing everything possible for you to receive it as soon as possible.

Acheteur Vérifié

Published on 24/02/2019 à 21h50 following a purchase from 09/02/2019

very good

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Acheteur Vérifié

Published on 24/02/2019 à 06h35 following a purchase from 09/02/2019

I find it good except for the prices being a bit high

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Acheteur Vérifié

Published on 24/02/2019 à 03h01 following a purchase from 10/02/2019

Very good

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Acheteur Vérifié

Published on 23/02/2019 à 18h14 following a purchase from 14/02/2019

Fast and updated

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Acheteur Vérifié

Published on 23/02/2019 à 16h28 following a purchase from 07/02/2019

Quality item

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Acheteur Vérifié

Published on 23/02/2019 à 15h34 following a purchase from 13/02/2019

The items are a bit expensive but I am satisfied with my order.
Received on the agreed date and corresponds well to the description even if there is a lack of choice in terms of color.
I would recommend.

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Acheteur Vérifié

Published on 23/02/2019 à 13h10 following a purchase from 13/02/2019

Excellent quality, too bad some items are so expensive,
I am a childminder and I invest due to a large choice for individuals

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Acheteur Vérifié

Published on 23/02/2019 à 12h59 following a purchase from 13/02/2019

fast and careful shipping

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Acheteur Vérifié

Published on 23/02/2019 à 09h05 following a purchase from 11/02/2019

problem in the description. A piece of information given by customer service that would have been useful because knowing it I would not have ordered. A return service that is slow (missing attachment no response, in short I am super disappointed because this is a purchase I was making for my birthday and that by addressing Wesco I thought I would have quality and listening.

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Response from Wesco Published on 28/02/2019

Hello and thank you for your feedback. We are sorry that you did not find the satisfaction you hoped for. We take pride in meeting your expectations but daily uncertainties do not always allow us to be at such a level of demand. We apologize for this and hope to see you again soon on our site.

Acheteur Vérifié

Published on 23/02/2019 à 08h12 following a purchase from 10/02/2019

Order received quickly. Only downside, my product, a large floor mat, was not very well packaged. Just a large plastic bag, which was torn upon arrival. Fortunately, the mat seems very sturdy and was not damaged by the tear.

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Acheteur Vérifié

Published on 23/02/2019 à 06h01 following a purchase from 07/02/2019

Fast shipping and quality product

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Acheteur Vérifié

Published on 21/02/2019 à 22h03 following a purchase from 05/02/2019

I recommend Wesco.. Very sturdy bike, as well as everything in the Wesco catalog

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Acheteur Vérifié

Published on 21/02/2019 à 11h48 following a purchase from 31/01/2019

very practical and clear

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Acheteur Vérifié

Published on 21/02/2019 à 06h37 following a purchase from 11/02/2019

no review to give

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Acheteur Vérifié

Published on 20/02/2019 à 17h51 following a purchase from 12/02/2019

Lacks important information regarding delivery conditions, moreover the delivery service is deplorable ...

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Response from Wesco Published on 07/03/2019

Hello and thank you for your feedback. Despite all the attention we pay to your orders, we cannot manage the delivery. We hope that this experience was alleviated by the delivery occurring two days before the announced date and that you will not hold it against us.

Acheteur Vérifié

Published on 20/02/2019 à 14h52 following a purchase from 07/02/2019

fast and efficient

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Acheteur Vérifié

Published on 20/02/2019 à 13h58 following a purchase from 01/01/2019

Order received a week early, product conforms to our request

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Acheteur Vérifié

Published on 20/02/2019 à 13h58 following a purchase from 12/02/2019

I am very satisfied with my order, it's playful, very colorful, I like it a lot.
I received my order early, my previous order had a slight delay but for the quality of the products, it's worth the wait.

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Acheteur Vérifié

Published on 20/02/2019 à 13h36 following a purchase from 13/02/2019

As a childminder, I looked to equip myself with quality materials.. the site is filled with great products!!

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