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E
Rating: 5 out of 5
Top, conforms to the description
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 079 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Former teacher, and therefore knowing the Wesco brand, I ordered from this site without hesitation as a 'grandma' this time. I am very satisfied with my choice.
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S
Rating: 5 out of 5
the site is perfect
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L
Rating: 5 out of 5
Very reliable site and very fast delivery... nothing to say, it's perfect
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Y
Rating: 5 out of 5
Perfect, delivery time respected. Packaging was great.
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C
Rating: 5 out of 5
site, delivery, serious
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M
Rating: 5 out of 5
Reliable site, quality product, delivery on time as estimated.
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M
Rating: 5 out of 5
First order and very satisfied....solid packaging.....products that will be tested at Christmas by the little children!!!
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E
Rating: 5 out of 5
Good quality products overall except for one defective item, the pebble lamp from the kit.
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Response from Wesco
Hello and thank you for taking the time to evaluate your order. We sincerely apologize for the quality issue encountered with one of the products. We invite you to write to us at [email protected] (specifying your order number, the problem encountered along with a photo of the product). Our customer service team will do what is necessary to provide you with a solution. We thank you for your trust and hope to have the pleasure of seeing you again soon on our site. Have a nice day.
P
Rating: 5 out of 5
Always a lot of choices, clean and healthy materials of great quality! Delivery was fine... I really recommend this site!
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C
Rating: 2 out of 5
Package received without a box, in plastic with a hole, not easy for gift wrapping, the carrier came 2 times, the package was supposed to be delivered to my mom who is 80 years old and not mobile, my partner had to meet him because the delivery person stopped 300m from the home otherwise he would have had to make a detour. The packaging and delivery are not top-notch, I haven't opened the plastic yet, I hope nothing is damaged. I have not received the second package.
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Response from Wesco
Hello and thank you for taking the time to evaluate your order. We have forwarded your feedback regarding the shipping packaging to the concerned service. Indeed, it is not normal for it to have arrived damaged. We hope that the motor skills modules will meet your satisfaction and that you will renew your trust in us by returning to our site next time. Have a nice day.
G
Rating: 5 out of 5
Deadlines respected. Contact and response to questions very quick...
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M
Rating: 4 out of 5
TOP QUALITY PRODUCT. Easy access and ordering on the site with your account. Quick contact with customer service by email. TOO BAD YOU NEED THE SHIPPING EMAIL OF THE PRODUCT TO ACCESS THE PACKAGE TRACKING.
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Response from Wesco
Hello, thank you for taking the time to evaluate your shopping experience on our site. You can track your order in several ways: - from the order confirmation email by clicking on "track my package" - directly from our site: https://www.wesco.fr/tracking/ - from your personal space, in the "my orders" section. See you soon on our site, Have a nice day.
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Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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F
Rating: 5 out of 5
Very good, meets my expectations, I recommend!
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C
Rating: 5 out of 5
An easy-to-use site
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L
Rating: 5 out of 5
Products well received and very well protected
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T
Rating: 5 out of 5
Quality games, second purchase and we are very happy with the products.
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Y
Rating: 5 out of 5
All good!
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C
Rating: 2 out of 5
The delivery date proposed by Wesco at the time of the order and confirmed by care was not respected. It occurred on November 19 instead of the 14th. The rug could therefore not be given on time. Furthermore, the large cardboard box arrived open due to a clear lack of tape. The rug was therefore soiled on the concerned side. The delivery person took the time to check with us the complete condition of the rug.
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Response from Wesco
Hello and thank you for taking the time to share your experience with us. We sincerely apologize for the delivery delay as well as for the issue encountered with the shipping packaging. Regarding the rug, you have the option to file a complaint with our customer service at [email protected] (specifying your order number and attaching a photo of the product). We renew our apologies and hope you will give us a second chance to make a better impression when you return to our site. Have a nice day.
M
Rating: 2 out of 5
I bought these diapers because I was told that the T6 cheeks were no longer sold
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M
Rating: 5 out of 5
It is perfect
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P
Rating: 4 out of 5
Received very quickly
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M
Rating: 5 out of 5
Simple search, product sheets well detailed
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A
Rating: 5 out of 5
Correct handling
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F
Rating: 5 out of 5
Nothing to report, easy access order. Everything is simple and quick.
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G
Rating: 5 out of 5
Order dispatched and received quickly
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D
Rating: 5 out of 5
fast, all ordered items are delivered. Total trust in the professionalism of the WESCO teams.
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C
Rating: 5 out of 5
Very good visibility
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J
Rating: 5 out of 5
Intuitive site, well-presented products. Delivery on time.
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A
Rating: 5 out of 5
Very good customer service
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A
Rating: 5 out of 5
Received on time
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R
Rating: 5 out of 5
Very interesting price for equal quality. Delivery fees more than reasonable!
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M
Rating: 5 out of 5
As usual, top service
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V
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Very good careful service
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M
Rating: 5 out of 5
Fast as usual
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H
Rating: 4 out of 5
Products available and delivered quite quickly
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C
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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