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S
Rating: 5 out of 5
Simple, quick purchase.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 080 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2, 4 and 5 stars
Reset filtersM
Rating: 2 out of 5
Several palettes of gouache arrived broken. And we have no feedback from customer service.
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Response from Wesco
Hello and thank you for taking the time to leave a review. We sincerely apologize for the issue encountered and we apologize for the delay in response from our customer service. Despite all the care we take in preparing our orders, it can happen that they are mishandled during transport. Our customer service responded to you today and has taken the necessary steps to send you new compliant palettes of gouache. Despite the problem with this order, we hope to have the opportunity to see you again soon on our site. Have a nice day.
L
Rating: 5 out of 5
Perfect, but delivery a bit long, about 2 weeks
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N
Rating: 4 out of 5
Wesco products are of very good quality and suitable for little ones. I place a few orders based on my needs as they are super sturdy and last over time if well maintained..! I am a childcare assistant and I love these products even though I find them relatively expensive and it would be interesting to benefit from preferential rates and I would not give a 5/5 rating due to the prices.
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Rating: 4 out of 5
I am satisfied with the quality of your products and I gladly recommend them. However, I noticed that the profit margin seems to be significantly higher than that practiced by standard suppliers.
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R
Rating: 5 out of 5
perfect
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Rating: 5 out of 5
excellent
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H
Rating: 5 out of 5
Fast, in good condition
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C
Rating: 4 out of 5
I am satisfied with my order but the ink bottles are not hermetically sealed and leaked during transport.
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L
Rating: 5 out of 5
everything went well
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C
Rating: 2 out of 5
Impossible to get a response to my request for return and exchange of a product ordered that does not work
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We sincerely apologize for the response time. Our customer service has taken the necessary steps to address your complaint. We hope you will give us a second chance to make a better impression by returning to us soon on wesco.fr. Have a nice day.
C
Rating: 4 out of 5
a bit of a delay, too bad
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S
Rating: 5 out of 5
Very good quality items. Various choices and very interesting prices!
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P
Rating: 5 out of 5
Good quality site
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E
Rating: 5 out of 5
Great
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G
Rating: 5 out of 5
Easy navigation on the site, perfect delivery
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A
Rating: 5 out of 5
Perfect except for our last order!
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I
Rating: 5 out of 5
Very good. Simple and clear
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F
Rating: 5 out of 5
No problems encountered
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L
Rating: 4 out of 5
The bunk bed would be perfect if it were a bit wider
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R
Rating: 5 out of 5
easy ordering on the site, fast delivery, no particular problems
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J
Rating: 5 out of 5
I knew this site because I am a teacher. Their product and professionalism had won me over at the time. It turns out that even for individuals they are top-notch.
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C
Rating: 5 out of 5
Delivery to the wrong address than the one selected on the site. Quote with delivery address and billing address. The delivery was made to the billing address and that caused a problem because the headquarters did not know for the concerned service with a distance of 30 km between the two sites. A new delivery needs to be arranged by our own services.
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N
Rating: 4 out of 5
Very happy.
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G
Rating: 4 out of 5
Well-made site and quite easy to make a choice.
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O
Rating: 5 out of 5
Very good site. Completely satisfied. I recommend this site.
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E
Rating: 4 out of 5
Site is okay, registering a new order reference within the municipality is delicate for me, quote is okay, placing the order was 'messy' (good for agreement, internal order reference.... Order tracking is average due to too many exchanges with different interlocutors or rather computer robots.
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Response from Wesco
Hello and thank you for taking the time to share your feedback on your experience. We are particularly attentive to comments regarding the user experience on our site (intuitiveness, ease of navigation...). We would be happy to learn more about the difficulties you encountered, so please feel free to write to us at [email protected]. Your feedback is valuable to help us identify areas for improvement and provide you with an even better experience during your next visit to our site. Finally, we inform you that your review will not be published on our wesco.fr site as it does not comply with the rules of the Verified Reviews platform (familiar term for example). Have a nice day.
L
Rating: 4 out of 5
Prices are attractive and delivery is fast. However, this year I am disappointed with the care taken in the shipment. A binder arrived cracked and will not be usable, and two notebooks arrived bent and dog-eared.
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M
Rating: 4 out of 5
Very good products, quality, fast delivery, compliant with the catalog. Very satisfied.
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A
Rating: 5 out of 5
I am generally always satisfied!
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C
Rating: 4 out of 5
Very good.
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B
Rating: 4 out of 5
Very good product, very robust, true to the description, fast delivery, nothing to say.
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H
Rating: 5 out of 5
User-friendly site and easy to use.
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E
Rating: 5 out of 5
You have satisfied me, the product arrived on time.
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K
Rating: 5 out of 5
Very good.
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K
Rating: 5 out of 5
Speed and seriousness in the shipment of the order and its tracking.
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M
Rating: 5 out of 5
Easy order, fast delivery.
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J
Rating: 5 out of 5
Top notch!!
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S
Rating: 5 out of 5
Well-known brand when I worked in a daycare.
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M
Rating: 5 out of 5
VERY HAPPY WITH THIS ORDER
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