Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié

Published on 22/08/2023 à 09h40 following a purchase from 10/08/2023

Fast and reliable delivery

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Acheteur Vérifié

Published on 21/08/2023 à 10h43 following a purchase from 08/08/2023

My order arrived quickly. However, having ordered without an account, I did not receive order tracking.

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Acheteur Vérifié

Published on 21/08/2023 à 09h43 following a purchase from 10/08/2023

Order delivered on time indicated

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Acheteur Vérifié

Published on 19/08/2023 à 10h55 following a purchase from 03/08/2023

The search bar is not practical

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Acheteur Vérifié

Published on 18/08/2023 à 15h12 following a purchase from 03/08/2023

Perfect as usual. Thank you

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Acheteur Vérifié

Published on 16/08/2023 à 19h14 following a purchase from 09/08/2023

Fast delivery (arrived before the expected date)

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Acheteur Vérifié

Published on 16/08/2023 à 10h04 following a purchase from 26/07/2023

NSPP.

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Acheteur Vérifié

Published on 15/08/2023 à 10h33 following a purchase from 01/08/2023

Simple, clear, and well-stocked

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Acheteur Vérifié

Published on 15/08/2023 à 10h20 following a purchase from 02/08/2023

Item as described arrived quickly by chronopost, it's perfect

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Acheteur Vérifié

Published on 15/08/2023 à 10h01 following a purchase from 07/08/2023

Fast shipping

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Acheteur Vérifié

Published on 14/08/2023 à 19h10 following a purchase from 04/08/2023

Clear and straightforward

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Acheteur Vérifié

Published on 14/08/2023 à 15h05 following a purchase from 01/08/2023

Perfect

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Acheteur Vérifié

Published on 14/08/2023 à 14h26 following a purchase from 04/08/2023

Very practical and very light

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Acheteur Vérifié

Published on 14/08/2023 à 12h56 following a purchase from 28/07/2023

Good quality

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Acheteur Vérifié

Published on 14/08/2023 à 10h56 following a purchase from 10/07/2023

Wesco bed: unbearable plastic smell. I had the plastic smell in my mouth, sore eyes, and my whole apartment smelled. I had to give the bed to someone who could air it outside. This is unacceptable; my baby is sleeping on the floor without a bed in the meantime. No response from customer service for over 15 days. Is this plastic toxic? Endocrine disruptor? In any case, as an adult, it makes me sick. I reported it to the DGCRF.

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Response from Wesco Published on 18/08/2023

Hello and thank you for taking the time to share your experience with us. First of all, we apologize for the inconvenience caused and our longer response time during this summer period. We are particularly attentive to the quality and safety of our products so that they can be used without delay by children. Moreover, all our products meet the most stringent standards and are subject to regular checks by independent laboratories and by our own laboratory. In this case, the product you ordered is guaranteed to be phthalate-free and complies with the NFS 54 045 standard. Our customer service has taken your complaint into account and contacted you today. Your satisfaction is our priority; we want to provide you with a solution and understand the origin of the problem with this emblematic WESCO product that has satisfied many customers for several years. We thank you in advance for your availability and hope you will give us a second chance by returning to our site later. Have a nice day.

Acheteur Vérifié

Published on 13/08/2023 à 23h48 following a purchase from 04/08/2023

Delivery on time, solid and compliant material. Perfect.

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Acheteur Vérifié

Published on 13/08/2023 à 15h24 following a purchase from 06/08/2023

Perfect

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Acheteur Vérifié

Published on 13/08/2023 à 15h14 following a purchase from 05/08/2023

Very good

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Acheteur Vérifié

Published on 12/08/2023 à 14h02 following a purchase from 30/07/2023

Very good site. Great promotions.

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Acheteur Vérifié

Published on 12/08/2023 à 10h51 following a purchase from 30/07/2023

Very happy

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Acheteur Vérifié

Published on 12/08/2023 à 10h40 following a purchase from 30/07/2023

Very good, as a childminder, it is with great interest and pleasure that I discover your products.

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Acheteur Vérifié

Published on 10/08/2023 à 11h50 following a purchase from 27/07/2023

Very good. Careful packaging but, on the other hand, much too large compared to the products in my order.

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Response from Wesco Published on 11/08/2023

Hello, thank you for taking the time to leave a review and for your positive feedback regarding our products and their packaging. Regarding its size, several criteria come into play when choosing the shipping packaging, such as the number of products, their format, and their level of fragility. For your order, the fragility of the creative leisure items did not allow us to consider another option. With a view to continuous improvement, our logistics team is questioning daily to find new packaging solutions that combine low carbon impact and resistance to protect our products during transport. We hope that upon use, our products will continue to fully satisfy you and that we will have the pleasure of seeing you again soon at www.wesco.fr. Have a nice day

Acheteur Vérifié

Published on 09/08/2023 à 20h05 following a purchase from 01/08/2023

Order delivered on time

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Acheteur Vérifié

Published on 09/08/2023 à 17h33 following a purchase from 02/08/2023

Top! Products conform to the description

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Acheteur Vérifié

Published on 09/08/2023 à 17h03 following a purchase from 02/08/2023

Nothing to say, everything is perfect

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Acheteur Vérifié

Published on 09/08/2023 à 15h59 following a purchase from 02/08/2023

Compliant with the order but still a bit expensive

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Acheteur Vérifié

Published on 09/08/2023 à 14h45 following a purchase from 02/08/2023

The perfect site for early childhood

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Acheteur Vérifié

Published on 09/08/2023 à 09h51 following a purchase from 13/07/2023

Good information on the site. Efficient shipping and well-protected package

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Acheteur Vérifié

Published on 09/08/2023 à 06h51 following a purchase from 31/07/2023

Product easy to find, the site is pleasant

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Acheteur Vérifié

Published on 07/08/2023 à 09h51 following a purchase from 04/07/2023

Good. Perfect.

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Acheteur Vérifié

Published on 07/08/2023 à 08h48 following a purchase from 06/07/2023

No particular opinion

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Acheteur Vérifié

Published on 06/08/2023 à 15h58 following a purchase from 30/07/2023

Very well-made and very clear site! Order delivered very quickly and the sheets are of excellent quality. I recommend

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Acheteur Vérifié

Published on 06/08/2023 à 13h48 following a purchase from 28/07/2023

Very good quality. Great little glove for children. Happy with my purchase. Plus, my little girl is happy to be able to wash with a glove her size.

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Acheteur Vérifié

Published on 05/08/2023 à 22h58 following a purchase from 21/07/2023

Items well detailed. Delivery times respected.

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Acheteur Vérifié

Published on 05/08/2023 à 18h03 following a purchase from 23/07/2023

Very good, fast shipping

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Acheteur Vérifié

Published on 05/08/2023 à 12h34 following a purchase from 21/07/2023

Very good site, expensive but quality

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Acheteur Vérifié

Published on 02/08/2023 à 14h48 following a purchase from 24/07/2023

Very well-made site, works well

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Acheteur Vérifié

Published on 01/08/2023 à 15h35 following a purchase from 19/07/2023

Excessive shipping costs for a large order. Satisfied with the delivery time

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Acheteur Vérifié

Published on 01/08/2023 à 12h32 following a purchase from 15/07/2023

Fast delivery and good product

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Acheteur Vérifié

Published on 01/08/2023 à 09h50 following a purchase from 19/07/2023

Fast delivery that took into account our delivery imperative.

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