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P
Rating: 4 out of 5
Professional material but some equivalent products are cheaper elsewhere.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2 and 4 stars
Reset filtersN
Rating: 2 out of 5
I did not receive the easel
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Response from Wesco
Hello and thank you for taking the time to alert us through this channel. Our customer service has received your complaint and is taking the necessary steps to resend the missing product to you. We sincerely apologize for this inconvenience. We hope to have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
P
Rating: 4 out of 5
Products conforming and fast delivery
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S
Rating: 4 out of 5
Very good quality products but a bit expensive for individuals (I am a childminder).
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F
Rating: 4 out of 5
Very good quality
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M
Rating: 4 out of 5
Good
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C
Rating: 4 out of 5
Delivery to the wrong place
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M
Rating: 4 out of 5
Review given below
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C
Rating: 4 out of 5
very satisfactory service from order to customer relationship. However, deplorable service from the delivery provider (chrono post)
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S
Rating: 4 out of 5
I ordered a sandbox whose delivery was postponed several times. Fortunately, I was checking the site because I never received an email saying that the availability of the item was postponed to a later date. That's just the hitch
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F
Rating: 4 out of 5
Delivery by GLS on a Wednesday when school was closed. Package handed to 'a neighbor'... He only showed up more than eight days later, which forced us to make an unnecessary complaint in the end...
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C
Rating: 4 out of 5
It was not easy to know exactly when the furniture would be delivered but everything went well
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C
Rating: 4 out of 5
Very good
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C
Rating: 4 out of 5
Nothing to complain about
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P
Rating: 4 out of 5
Hello. Order received on time. They give a time frame and I received it on the first day. Thank you for your seriousness. Package impeccable. Keep it up. Best regards.
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I
Rating: 4 out of 5
The price is excessive...
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P
Rating: 4 out of 5
....
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Response from Wesco
Hello, your comment does not provide any indication of your shopping experience and therefore cannot be published. Thank you for your understanding. Have a nice day.
L
Rating: 4 out of 5
Fast delivery, good products,
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É
Rating: 4 out of 5
easy-to-use site, fast delivery. As for the sound animal lotto, it should be specified that a QR code is required!!!
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E
Rating: 4 out of 5
Happy that there are regular promotions
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D
Rating: 4 out of 5
Very good site
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M
Rating: 4 out of 5
Fast delivery. However, the ordered product is of poor quality. The chewable pendant crumbles after 2 weeks of use. It's shameful.
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M
Rating: 2 out of 5
For now, I am not satisfied. I ordered 2 scooters and received 2 balance bikes. I made a complaint on Monday, April 29. I am awaiting a response soon. Best regards
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Response from Wesco
Hello and thank you for bringing this situation to our attention. We are sorry for this order preparation error and we sincerely apologize. Our customer service has received your complaint and will process it in the coming days. Given the public holidays that have occurred at the beginning of May, our response times are slightly affected. Our teams are doing their best to return to normal very quickly. We thank you in advance for your understanding and the additional patience we are asking of you. We hope that you will not stop at this unfortunate shopping experience and that you will give us a second chance to make a better impression by returning soon to wesco.fr. Have a nice day.
K
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
N/A
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M
Rating: 4 out of 5
Following a delivery error, the after-sales service did not help us at all, we had to contact the carrier ourselves. Package lost on the dock, as of now there is still one item missing that wesco claims to have delivered. But this is not at all in our possession.
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D
Rating: 4 out of 5
Hello, nice site, fast delivery, the paper is beautiful with nice colors, I could have given 5 stars but the packaging was completely torn, the paper was loose and some sheets were wrinkled, too bad. I would still recommend as soon as I need it. Thank you
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E
Rating: 4 out of 5
Easy to order, wide selection, fast delivery.
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N
Rating: 4 out of 5
Great choice of quality products - but beware, returns are at your expense!
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C
Rating: 4 out of 5
Hello, the material is good, however, the delivery took place before the opening at 2 PM and the delivery person left the packages in the street.
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S
Rating: 2 out of 5
Quality price not correct, not very practical and many other things, no I do not recommend
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A
Rating: 4 out of 5
Easy to use
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S
Rating: 2 out of 5
Hello, how can I say that I am disappointed with Wesco known in the field of early childhood I bought a changing table with stairs from you. First, I find that it is not very well made. The stairs are too close together, making it difficult to position correctly to take care of the child, after mounting it, I saw that there was a loss at the back, the quality of the furniture for the little that we put a screw it cracks. Anyway, for the price I don't find it great, I had an IKEA changing table for 15 years. It's because I'm getting older that I found it practical to have stairs for the children, otherwise I would have stayed with my furniture, there is nothing mean in what I told you, but simply my feeling to help you improve, because working with children all the time, your material, especially regarding the changing table with stairs is not really suitable. Best regards, Mrs. Vannieuwenhove
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C
Rating: 4 out of 5
Perfect overall
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R
Rating: 4 out of 5
Site a bit messy.
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Response from Wesco
Hello and thank you for your feedback regarding your experience using our site. In order to help our teams improve navigation, could you tell us which aspect you encountered difficulty with?
J
Rating: 4 out of 5
Recommended site for early childhood. Quality is very often there.
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N
Rating: 4 out of 5
Very fast and the item well protected.
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A
Rating: 4 out of 5
First order, easy navigation, fast delivery.
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-
Rating: 2 out of 5
Too many disappointments with these last orders.
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K
Rating: 4 out of 5
Delivery was scheduled for a day when I was not available. It was specified on the order, I had to call to reschedule.
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