English 
Français 
Italiano 
Deutsch 
Nederlands 
N
Rating: 4 out of 5
Good products and a variety of choices.
Translated reviews
Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
The site is pleasant, easy to use. The delivery is impeccable, products well packaged in a sturdy box, fast delivery after the order.
Translated reviews
N
Rating: 4 out of 5
It's not very easy to search for what you want, you struggle a bit but with patience you eventually find it, proof we ordered.
Translated reviews
M
Rating: 2 out of 5
The products received are in accordance with the order but the transparent plastic packaging was open. No cardboard box to protect the transport. A simple plastic bag does not seem sufficient given the price of the products sold.
Translated reviews
E
Rating: 4 out of 5
The chair is perfect. However, the delivery time was quite long.
Translated reviews
J
Rating: 4 out of 5
Delivery was ahead of schedule even though I had chosen a time slot for organizational reasons, but no problem in the end. The only issue was some small cuts on a plastic part of a cot that do not hinder its use but are not great considering the price.
Translated reviews
N
Rating: 4 out of 5
The sofa is very good, however the quality of the fitted sheet is
Translated reviews
J
Rating: 4 out of 5
Good navigation on the site. Shipment as expected. Customer service is attentive and efficient. Perfect. The only small less positive criticism: unnecessary overpacking.
Translated reviews
M
Rating: 4 out of 5
Being able to compare products.
Translated reviews
M
Rating: 4 out of 5
Perfect. It's what I wanted for my class to complement the materials I already had.
Translated reviews
B
Rating: 4 out of 5
Nothing to report, except for the delivery time being a bit longer than expected.
Translated reviews
M
Rating: 4 out of 5
Easy to use.
Translated reviews
I
Rating: 4 out of 5
This is my first order. Not disappointed but a bit long for delivery.
Translated reviews
S
Rating: 4 out of 5
Impeccable
Translated reviews
S
Rating: 4 out of 5
Products of fairly good quality and at least compliant. A bit expensive and not many sales.
Translated reviews
P
Rating: 4 out of 5
Good but what to do when there is breakage (plates)
Translated reviews
S
Rating: 4 out of 5
Delayed delivery, too bad it was for Christmas.
Translated reviews
C
Rating: 4 out of 5
Navigation on the site is simple and effective; there was a small issue with the order, confusion between the quote and the final order, probably due to a long gap between the two! Perfect delivery, thank you.
Translated reviews
C
Rating: 4 out of 5
Disappointed with the delivery; it was supposed to be delivered to my home, and I was delivered to a pickup point.
Translated reviews
C
Rating: 4 out of 5
correct
Translated reviews
P
Rating: 4 out of 5
Product as described and delivered on time
Translated reviews
S
Rating: 2 out of 5
Following the purchase of a damaged mobility kit, I sent a message to customer service, and I am still waiting for a response; it has already been about 10 days. There is no need to rush.
Translated reviews
Response from Wesco
Hello and thank you for taking the time to share your feedback with us. The response time from our customer service has been somewhat extended during this busy end-of-year period. Our customer service has processed the exchange of the product. We sincerely apologize for the inconvenience caused and thank you for your patience. We hope to see you again in 2024 on our website wesco.fr. Have a nice day.
S
Rating: 4 out of 5
Quality of products is top but the delivery packaging is not great
Translated reviews
E
Rating: 4 out of 5
Impossible to get information about packaging before ordering. It was important for us, it forced us to reduce the order of several items that we are looking for elsewhere🤷♂️
Translated reviews
M
Rating: 4 out of 5
good
Translated reviews
A
Rating: 4 out of 5
Fast delivery and product as I wanted.
Translated reviews
R
Rating: 4 out of 5
nothing to complain about; we find many unusual and interesting things on your site the delivery went well; for once we dealt with a very nice delivery person.
Translated reviews
D
Rating: 4 out of 5
Delivery time respected, nice box, top articles!
Translated reviews
S
Rating: 4 out of 5
Delivery quite fast.
Translated reviews
L
Rating: 4 out of 5
Delivery time in accordance with the expected time. Package received in perfect condition (a lot of care regarding the packaging).
Translated reviews
N
Rating: 4 out of 5
Packaging a bit too large, but no problem.
Translated reviews
C
Rating: 4 out of 5
Order and delivery very good. The site is good but I sometimes have trouble finding specific items (very selective keywords). I had to go through a search engine to click on the Wesco site for the item I was looking for.
Translated reviews
Response from Wesco
Hello and thank you for your feedback. To improve our site, we would like to know which item you had difficulty with? Thank you for your constructive feedback on this matter. See you soon on wesco.fr.
L
Rating: 2 out of 5
Usually I am satisfied but there were 3 liters of gouache missing from the order we placed that were not in the package. The after-sales service has still not responded to me.
Translated reviews
Response from Wesco
Hello and thank you for taking the time to alert us through this channel. Our customer service has received your request and will process it today. The missing products will be resent. We sincerely apologize for this oversight and hope that it will not affect the trust you have in Wesco. Have a nice day.
G
Rating: 4 out of 5
I ordered because I knew the company from orders made in nurseries. Now that I am at home, I continue to order, even if sometimes the price limits me.
Translated reviews
H
Rating: 4 out of 5
Easy navigation.
Translated reviews
S
Rating: 4 out of 5
Practical, I really like the possibility of creating a quote.
Translated reviews
N
Rating: 4 out of 5
The products are perfect. I just regret that with an order of over 150€, we still have to pay shipping costs. You could offer them for a certain order amount.
Translated reviews
Response from Wesco
Hello and thank you for your feedback. On our site, shipping costs are free from 250€. You can find all the information related to delivery in our General Terms and Conditions of Sale. See you soon on our site, have a nice day.
T
Rating: 4 out of 5
Dense but complete site
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
L
Rating: 4 out of 5
Pleasant and easy-to-use site
Translated reviews