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A
Rating: 4 out of 5
Very good brand, package delivered on the right date.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2 and 4 stars
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Rating: 4 out of 5
Shipping box too large... the pack of chalk was moving around and was open... 2 chalks were broken as a result. And the small boxes of stickers were also moving around in the big box.
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A
Rating: 4 out of 5
Wide choice of products!
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Rating: 4 out of 5
I am satisfied with my order overall. Delivery was compliant during the lockdown, tracking number and precise details on the progress of the delivery.
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A
Rating: 2 out of 5
Out of the 10 bottles ordered, I only received 2!
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Response from Wesco
Hello and thank you for your review. Your second package was on its way when you left this review. We hope that your order now meets your satisfaction.
A
Rating: 4 out of 5
Delivery was faster than announced, so I am delighted. Quality material. Well packaged.
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Rating: 4 out of 5
Order met my expectations, and received well before the expected date!! So very happy!! I recommend this site for the quality and the products offered
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A
Rating: 4 out of 5
the delivery was very long and it was not because of COVID!!!
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A
Rating: 4 out of 5
I placed an order on the site and that day, the site confirmed it could send orders to individuals (lockdown). My order was stuck in closed warehouses. I only received it 20 days later.
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Rating: 4 out of 5
Very long shipping time
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A
Rating: 4 out of 5
Very good site with many very useful items. Delivery was very long but given the current circumstances, it must play a role.
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A
Rating: 2 out of 5
I can't give a real opinion: I haven't received the package
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Response from Wesco
Hello and thank you for your feedback. We are very sorry that you have not received your package. Deliveries are extremely disrupted in this context, we will refund you as soon as we receive the package. We hope you won't hold it against us.
A
Rating: 4 out of 5
Satisfied with the order and delivery
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Fast delivery
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A
Rating: 2 out of 5
I requested a 24-hour delivery that I paid €15 for. Before the Covid crisis, the package arrived 4 days later. No problem with the rest.
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Response from Wesco
Hello and thank you for your comment. We are sorry for the inconvenience caused. We hope that our commercial gesture will alleviate your disappointment and we wish to see you again soon on wesco.fr
A
Rating: 4 out of 5
Good navigation overall!
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A
Rating: 4 out of 5
Delivery a bit long
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A
Rating: 4 out of 5
Searching for a product is not intuitive enough on the site, for example when I search for changing mat, I get other products displayed as a priority before the different models of mats.
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A
Rating: 4 out of 5
The material is hard to imagine, like any distance order
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A
Rating: 4 out of 5
Great selection of items, reasonable prices, fast and flawless delivery!
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A
Rating: 4 out of 5
The order was easy to place, the delivery time was satisfactory, difficulty in visualizing the size and material in distance selling but this is not specific to Wesco!
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A
Rating: 4 out of 5
It's as described
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Rating: 4 out of 5
received on time. Damaged box.
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A
Rating: 4 out of 5
The products are good. But every time I order from them, the products arrive in poor condition. Once it was an exploded box of chalk that messed up the rest of the package, this time it was split bags of beads and beads scattered everywhere in the package, a batch of colored sheets arrived completely creased...
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A
Rating: 4 out of 5
pleasant and easy-to-navigate site, interesting products, fast delivery and in accordance with the order
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A
Rating: 4 out of 5
I have ordered several times on the wesco site and the products are always of good quality.
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A
Rating: 4 out of 5
Delivery time a bit long
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A
Rating: 4 out of 5
Very interesting site! Fast delivery but my order was not protected in the box and it arrived partially opened. The item received is not exactly as shown in the photo (no reinforcement on the bottom of the rocker) but still of very good quality!
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A
Rating: 4 out of 5
Fast delivery but it's a shame that shipping costs are charged even for large orders.
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Rating: 4 out of 5
Very satisfied, the site is really good, I was called for delivery 3 days before, the delivery person was very nice.
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Rating: 4 out of 5
Order processed quickly.
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Rating: 4 out of 5
Fast shipping, thank you
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Rating: 4 out of 5
The site is very good as well as what is offered, but I am very disappointed with the delivery time which is way too long. I received my order 2 days late even though I had ordered it 2 and a half weeks ago.
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Rating: 4 out of 5
Fan of this brand. I have never been disappointed with the product. However, disappointed with customer service as there was more than a week and a half delay. I never received an email.
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Rating: 2 out of 5
Nice site. However, the delivery by LA POSTE bent and TEARED the two posters contained in the package, so VERY DISAPPOINTED WITH MY PURCHASE.
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. We invite you to contact our service via our form https://www.wesco.fr/savreclamation and we will process your request as soon as possible.
A
Rating: 4 out of 5
Material conforms to the order and deadline maintained with one day in advance.
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Rating: 4 out of 5
Quality material.
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Rating: 4 out of 5
Very good but as a childminder, I find it a bit expensive.
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Rating: 4 out of 5
Good diverse products and good quality.
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