English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
Delivery time respected, very serious.
Translated reviews
Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
in accordance with the request
Translated reviews
A
Rating: 4 out of 5
The products are of very good quality and the site offers a huge selection. The only downside is the waiting time between the order and delivery which was long but I am still very satisfied.
Translated reviews
A
Rating: 4 out of 5
The rug was delivered before the scheduled date, too bad it was folded in half and in a packaging that was too large
Translated reviews
A
Rating: 4 out of 5
Very good quality A3 Butai.. I haven't used it yet.. Too bad it's not more highlighted.. it's quite neutral
Translated reviews
A
Rating: 4 out of 5
A wonderful selection of items with simple and fast delivery.
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
Fast.
Translated reviews
A
Rating: 2 out of 5
I was not at all satisfied with my order, items delivered broken in two shipments
Translated reviews
Response from Wesco
Hello and thank you for your feedback. We are always disappointed when our items, made with love, suffer from rough transport and do not arrive at your place intact. We hope that our commercial gesture will bring you comfort and that you will not hold this inconvenience against us.
A
Rating: 4 out of 5
Clear, quality items
Translated reviews
A
Rating: 2 out of 5
Some items are missing and some are broken.
Translated reviews
Response from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your package, it happens that an error slips in and that the transport is not as respectful of the products as we would like. We hope that our new shipment will satisfy you.
A
Rating: 4 out of 5
Pleasant site and easy to navigate
Translated reviews
A
Rating: 2 out of 5
More than a month to be delivered, I don't understand why Wesco doesn't inform the customer right away, that is to say at the time of ordering... delays when a product is out of stock... It's very unfortunate when you're waiting for materials to work. I had to contact them twice. But this is the first time this has happened. My previous orders went smoothly. But here, not even a gesture or an apology... I had to order urgently elsewhere to work...
Translated reviews
A
Rating: 4 out of 5
Delivery on time... very good!
Translated reviews
A
Rating: 4 out of 5
Simple and clear navigation on the site. Delivery on time. satisfied with my order
Translated reviews
A
Rating: 4 out of 5
Very rich site but some products are a bit expensive!
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 4 out of 5
Good follow-up on my order, very interesting early childhood products. Very long delivery time.
Translated reviews
A
Rating: 4 out of 5
delivery longer than expected
Translated reviews
A
Rating: 4 out of 5
effective
Translated reviews
A
Rating: 4 out of 5
Great fast and efficient service
Translated reviews
A
Rating: 4 out of 5
Good site with fast and careful delivery but a bit expensive...
Translated reviews
A
Rating: 4 out of 5
The site is not user-friendly on mobile and shipping costs are very high unless you reach free delivery.
However, there is a wide selection of products!
Translated reviews
However, there is a wide selection of products!
A
Rating: 4 out of 5
Nothing to report!
Translated reviews
A
Rating: 4 out of 5
Very good, fast delivery.
Translated reviews
A
Rating: 4 out of 5
Satisfied with the delivery time, however not being delivered in Martinique, I had to have it delivered to an acquaintance in France
Translated reviews
A
Rating: 4 out of 5
You have to order a lot (€250) to get free shipping. Moreover, the ordered product arrived damaged at one of the handles. I will make a complaint.
Translated reviews
A
Rating: 2 out of 5
Quality item but very late delivery (15 days) while I paid the price of a Colissimo!
Translated reviews
A
Rating: 4 out of 5
Nothing
Translated reviews
A
Rating: 4 out of 5
Very nice and comfortable sleeping bags but unfortunately I did not receive the requested color. I will write to customer service and I am convinced they will make a commercial gesture because they have always been attentive.
Translated reviews
A
Rating: 4 out of 5
Received before the date, perfect, the only downside was the state of the package. The tape was half removed, several holes in the cardboard. But fortunately my package was complete.
Translated reviews
A
Rating: 2 out of 5
Satisfied so far with the orders and delivery, this time very disappointed because the packet of beads was open and half of the beads fell out of the box during transport. As a result, there are not many beads left upon arrival.
Translated reviews
Response from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your packages, sometimes a mishap can compromise our quality standards. We invite you to send us a photo of the package with the bead packet to [email protected] so that we can send you a new one free of charge as soon as possible.
A
Rating: 4 out of 5
Very good site, too bad they did not communicate our request for delivery on a specific date to the delivery person when we can do it at the time of the order. I had requested to be delivered in August, the delivery person showed up 5 days before the scheduled date. I was absent (hence my request for a delivery date) so I received it about ten days later than what I had requested... Catherine, it's a shame because it's a good quality site.
Translated reviews
A
Rating: 4 out of 5
Great finds but sometimes a bit difficult to navigate.
Translated reviews
A
Rating: 4 out of 5
It works well.
Translated reviews
A
Rating: 2 out of 5
I ordered 2 items noted in stock in June by paying for them. In September, I was informed that one item is no longer available but without telling me if it will be refunded.
Translated reviews
Response from Wesco
Hello and thank you for your feedback. We are sorry for the delay you are experiencing and we apologize for it. Please note that you are only charged when the product is shipped. Thus, you will not have to wait for a refund. We remain at your disposal to advise you on an alternative product via chat on the wesco.fr website.
A
Rating: 4 out of 5
No problem with the order or its tracking. The items meet my expectations as well as their description. The delivery, however... could be improved.
Translated reviews
A
Rating: 4 out of 5
Delay on the order.
Translated reviews
A
Rating: 4 out of 5
Difficult to access all the references I was looking for something in mobility but I found it in one category. I think several references can be in multiple categories.
Translated reviews
A
Rating: 4 out of 5
Standard
Translated reviews