Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
I went to pick up my package because it was not the right address.
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Response from Wesco
Hello and thank you for your feedback, it allows us to implement everything to improve the quality of our service. We hope you are satisfied with your order and will not hold too much against us for this delivery error.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2019
Well designed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2019
wide range of products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2019
.........
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2019
received my parcels on the right date, however one of the furniture parcels was damaged but fortunately not its contents!! Otherwise, a well-packaged changing mat, the packaging was not damaged but the mat inside had a tear all the way through!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2019
satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2019
many choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2019
In general, Wesco products are suitable for young children, very good order tracking and correct delivery times
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2019
Delivery a bit slow but product is great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2019
Responsive service at the time of the order but also after the sale.
Small downside on early childhood furniture: the storage lockers are really very fragile.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2019
1st order went very well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2019
I really like the site and if I need any clarifications, they are very kind over the phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2019
Quality item
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2019
Very good
Fast shipping
Package very well protected
Too bad we have to pay shipping fees = many sites today do not charge shipping fees.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/05/2019
Delivery poorly recorded.
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Response from Wesco
Hello and thank you for your feedback. We did indeed record an address entry error. We hope your order meets your satisfaction.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2019
Very comprehensive site and very interesting items
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2019
Very clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2019
No problem... conforms to the initial order..!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2019
Speed of delivery, product conformity but a slight lack of description on how to use the plates (not possible with a machine).
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/05/2019
Packaging of the damaged bench plastic
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Response from Wesco
Hello and thank you for your feedback. The quality of our services is particularly important to us. We hope that your new bench fully meets your expectations and that it has found its place in your home.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2019
Well-organized site, with a good selection!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2019
Easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2019
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2019
given deadlines = actual deadlines. Nothing to report... Except maybe not to put the giant cushion directly in the box without protective 'paper'. A sheet or plastic to protect the toy would not have been too much.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2019
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2019
Fast shipping, what I received totally matched what I ordered. Too bad the packaging box was so big for such a small item...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2019
Informed about the different items and then notified of availability
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2019
Good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2019
This site has a wide variety of products and is very reliable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2019
The products are quite well described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2019
Perfect, nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2019
Easy to navigate site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2019
Prices are a bit excessive but the quality is there
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2019
Packaging box was pierced and a game of diapers was perforated. Fortunately, it was only the diapers... and it's more DPD to blame than Wesco...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2019
you can quickly find what you are looking for, fast delivery, but the product does not suit me at all, I wouldn't even use it, ultimately it's a bad experience.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2019
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2019
good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/04/2019
Delivery time quite long. Customer service not responsive. Order error.
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments.
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
Customer service has taken note of your complaint and will respond to you as soon as possible. We hope you will not hold this against us too much.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2019
Very good site. Lots of choices
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