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A
Rating: 4 out of 5
It's a serious site.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
easy to use
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A
Rating: 4 out of 5
Normal
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A
Rating: 4 out of 5
Fast shipping
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A
Rating: 4 out of 5
Not always very easy to find an item
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A
Rating: 4 out of 5
Efficient and simple site. Clear, quick, and easy to use.
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A
Rating: 4 out of 5
The products are always of very good quality, durable over time.
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A
Rating: 4 out of 5
Very fast and efficient
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A
Rating: 4 out of 5
Items are sometimes very expensive and not always within the budget of a MAM
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A
Rating: 4 out of 5
Very interesting site!
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A
Rating: 2 out of 5
Dishware arrived damaged (as it was not protected in the packaging box). No response from customer service to date.
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A
Rating: 4 out of 5
Punctuality in delivery, however delivery costs are too high!
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A
Rating: 4 out of 5
A lot of things, a lot of choices so it inevitably takes time and the site sometimes bugs, going back to the beginning of the search or having to start all over again (before selection); we don't know what to choose! The quality is there but so are the prices.
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A
Rating: 4 out of 5
The products match the advertisement but the shipping costs are high. €15 to deliver a small box of thermometers.
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Response from Wesco
Hello and thank you for your feedback. You indeed chose Express delivery (Chronopost 24h) which amounts to €14.90. Standard delivery (to your home, workplace, or pickup point) is offered for €5.90. And if you are a professional, delivery is free for purchases over €250.
A
Rating: 4 out of 5
I really like the products offered. I have never been disappointed. However, I am a professional in early childhood (childminder) and I regularly order from the wesco site and have been doing so for several years, and I never benefit from any advantages or discounts... In fact, I do not order as much as communities or nurseries, but I place 1 to 2 orders a year... Best regards, Mrs. P. T. A.
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Response from Wesco
Hello
Thank you for your review on our wesco.fr site.
However, we cannot accept your review as your First and Last Name is written.
These are personal data that cannot be published.
Wishing you a good day.
Thank you for your review on our wesco.fr site.
However, we cannot accept your review as your First and Last Name is written.
These are personal data that cannot be published.
Wishing you a good day.
A
Rating: 4 out of 5
Order as expected and delivery arrived on the scheduled date
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Deadline and quality met, thank you
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A
Rating: 4 out of 5
Easy to use
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A
Rating: 4 out of 5
Interesting choice of items for young children. I work in a nursery so a lot of wesco materials, so the wesco site is interesting if I want to buy items for my son
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Rating: 4 out of 5
The site is very easy to use.
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A
Rating: 4 out of 5
Practical site to quickly find what you're looking for
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Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Interesting
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Toys or equipment suitable for our children, I give 4 stars because it remains quite expensive.
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A
Rating: 4 out of 5
It is the specialist in educational toys.
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A
Rating: 2 out of 5
Overall rating after 1 year of purchasing on the site: over 7000€ spent. Delivery delays and uncontrolled delivery, unfriendly and uncommercial customer service. Quality issues. Expensive. Overall, a company that feels like it is in a monopoly.
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Response from Wesco
Hello and thank you for your feedback. We work day after day to offer children (and adults) the highest quality items possible. Although our products are experiencing increasing success, we continue to uphold our values as best as we can. Despite all the care taken in fulfilling your order, sometimes transportation can fail. We are sorry that your experience did not meet your expectations. Your comment allows us to improve this point, and we are grateful for it.
A
Rating: 4 out of 5
Good except on smartphone
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A
Rating: 4 out of 5
Very good service, fast delivery
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A
Rating: 4 out of 5
effective
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A
Rating: 4 out of 5
rather clear site
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A
Rating: 2 out of 5
Not serious in handling the order
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Response from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your orders, the delivery sometimes brings surprises. We hope your items meet your expectations.
A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
The packaging was defective. The post had to secure the package and indeed the "lid" was not glued to its base!!!!
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A
Rating: 4 out of 5
order received in perfect condition
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A
Rating: 4 out of 5
Very satisfied with the products Attention to the preparation of the paint as I had a bottle not well closed Paint result spilled but luckily in small quantity Otherwise the products are great
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A
Rating: 4 out of 5
Everything is fine but the prices are a bit excessive
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A
Rating: 4 out of 5
no issues
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A
Rating: 4 out of 5
Material that cannot be found elsewhere, which has real value for the child. Responsive customer service I just regret having to contact them several times because despite good packaging I sometimes received broken items or with scratches, this really bothers me given that the price does not deserve it. But excellent nonetheless I recommend
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