Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 080 published reviews
5 10,7k 71% 4 2 638 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2018
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2018
the service is fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2018
Good quality tracking
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2018
it's a pity that items disappear from the cart when the order is not placed within the day. Shipping costs are quite high especially if you buy small products like stickers at 3.70 euros (which is more expensive than buying the stickers)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2018
Serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2018
Very good quality products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2018
For a first order, I am satisfied. I received my order quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2018
Easy to use. However, it is a pity that when the cart turns into a quote, some information disappears (like color choices for items, for example).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2018
Order went very well. Quality products. Site that I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2018
Good site, the only problem being as a licensed childminder no commercial gesture and that's a shame
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/11/2017
Delivery time of 15 days not respected, waited 2 months....!! Certainly apologies after a month following a complaint on Facebook and a commercial gesture, but it doesn't seem serious.....
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. The logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2018
Fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2018
nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2018
Quality product and well thought out
The products are always compliant with the description on the site
Nothing to complain about, always satisfied with the items received so far
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2018
Quality material. Beautiful colors and shapes for the little ones.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2017
satisfactory
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/12/2017
Hello,
We did not appreciate the delivery at all. The delivery person left everything on the pavement and before 9 am without caring whether we could retrieve the equipment or not. Moreover, he was unpleasant and rude to my colleagues. It's a shame because you have quality equipment and with such a disastrous delivery, it does not make you want to recommend. The transport provider really needs to be reviewed!!!
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments.
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2018
quality site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2018
Compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2018
What a nice and serious site, the quality is there!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2018
Attention to delivery address and billing address.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2018
I find the site difficult to use but for the order, no problem, delivery on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2018
Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2018
Good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2018
Easy-to-access e-commerce site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2017
Fast delivery, diverse and practical products for playful pedagogy.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2018
RELIABLE
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2017
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2018
Practical and functional site overall.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2018
Fast service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2018
Well-made site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2018
Good customer service, fast delivery. Regarding the products, possibly offer kits to equip classrooms with science materials (pipettes, test tubes...)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2017
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
Delivery times too long. Indulgence: Christmas holiday period
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2017
good quality!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2017
very good site!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
attractive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
clear and easy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2017
The size of the thermometers was not necessarily very clear in the catalog and on the site but that will not change their use.
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