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A
Rating: 5 out of 5
Delivery delayed by 2 days. Good reception.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 083 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2 and 5 stars
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Rating: 5 out of 5
Perfect.
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Rating: 5 out of 5
Products as described. My daughter is delighted with her tower. Delivery without issue.
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Rating: 5 out of 5
Very good.
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Rating: 5 out of 5
Perfect.
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Rating: 5 out of 5
Out of stock, so very long wait.
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Rating: 5 out of 5
Very good, nothing to report.
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Rating: 5 out of 5
The order, delivery tracking, and delivery were all quite correct. Just a surprise regarding the Wesco catalog website which was 'changing': some days, no access to the color choice of the babimodules, no access to the 'half moon' babimodule for a few days, ...
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Rating: 5 out of 5
Great site. A problem with an ordered product and Wesco reacted directly to resolve the issue. I recommend without hesitation.
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Rating: 5 out of 5
Order processed and shipped very quickly, received well before the estimated delivery date at the time of purchase, which is very pleasant. Like all my previous orders, serious processing, well-packaged and quality products, nothing to complain about therefore.
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Rating: 2 out of 5
On your site, this bike was indicated as made in Europe. Surprise on the box, it says Made in China??? Displeasing effect guaranteed... Only my little girl's birthday prevented me from returning it to you. Please be honest about your descriptions.
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Response from Wesco
Hello and thank you for your feedback. We sincerely apologize for this inaccuracy. Thanks to your comment, we will correct the product listing immediately. We acknowledge our information error and hope that the product will satisfy you in use. We hope you will give us a second chance to make a better impression and that you will come back to visit us soon on our site. Have a nice day.
A
Rating: 5 out of 5
Clear.
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Rating: 5 out of 5
Very good.
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Rating: 5 out of 5
Responsiveness following delivery error.
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Rating: 5 out of 5
Fast shipping, thank you.
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Rating: 5 out of 5
Great site. A bit expensive. Payment in installments should be offered. I really like the loyalty system.
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Rating: 5 out of 5
From order to delivery: Very fast.
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Rating: 2 out of 5
2 orders and 2 times a defective product! Shameful given the price.
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Response from Wesco
Hello and thank you for your feedback. We sincerely apologize for the problem encountered which unfortunately has repeated itself. We are particularly attentive to the quality of our products and services, and we are equally disappointed when these commitments are not met. We take note of all feedback to improve our practices and better satisfy our customers. We hope to have the opportunity to see you again on our site under better conditions. Have a good day.
A
Rating: 5 out of 5
Faster delivery than expected, two days before the delivery, my package was still in transit. It's just a shame that we are not informed by email or SMS that the package will be delivered, because I could have not been home. Items conform. So very satisfied.
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Rating: 5 out of 5
Very good site
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Rating: 5 out of 5
I give 5 stars because at delivery I was missing some parts and it was quickly resent.
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Rating: 5 out of 5
Fast delivery, great selection of early childhood games and toys.
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Rating: 5 out of 5
Very satisfied with the products and the delivery time.
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Rating: 5 out of 5
Very good, complete
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Rating: 5 out of 5
Perfectly meets my expectations. True to its photo and description.
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Rating: 5 out of 5
Lots of choices, serious site, very fast delivery.
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Rating: 5 out of 5
In accordance with the order
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Rating: 5 out of 5
Order arrived 2 days earlier than the expected timeframe.
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Rating: 5 out of 5
Easy navigation, very well-designed site.
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Rating: 5 out of 5
I appreciate the seriousness, the ease of the site, and the quality of the products.
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Rating: 5 out of 5
Very good, the quality is there.
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Rating: 5 out of 5
Quality!!
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
It's a shame to have abandoned the deckchair which was long enough for the baby's legs, I'm looking for it because it was great.
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Rating: 5 out of 5
Excellent site for finding all types of materials for creative activities with children, at very interesting prices
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Rating: 5 out of 5
Easy online ordering, pleasant contact with the sales service and fast delivery.
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Rating: 5 out of 5
Fast service but no signature request upon receipt, which could lead to confusion
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Rating: 5 out of 5
Clear navigation, package received on the scheduled day. Satisfied
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Rating: 5 out of 5
Very fast delivery. Everything is perfect.
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Rating: 2 out of 5
Unfortunately, my chalks arrived broken and I ordered colored chalks but received white chalks
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Response from Wesco
Hello and thank you for your feedback. We invite you to file a complaint at [email protected] (including some photos) so that we can provide you with a solution. We are particularly attentive to the quality of our services and products. We apologize for the inconvenience caused and hope to have the opportunity to see you again soon on our site. Have a nice day