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A
Rating: 5 out of 5
Deadlines respected, products conforming
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 083 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Delivery on time. Very good quality developmental mat.
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A
Rating: 5 out of 5
VERY GOOD
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A
Rating: 5 out of 5
Clear and well-presented site
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A
Rating: 5 out of 5
A very pleasant site, fast delivery, I recommend
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A
Rating: 2 out of 5
I am very disappointed because I am missing screws for the assembly of one of my items and the customer service does not seem to be responsive or attentive to me at all.. I still don't know if my request made nearly a week ago is being addressed..
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Response from Wesco
Hello and thank you for your feedback. We are sincerely sorry that your order is incomplete. Our customer service is aware of your complaint and will get back to you within the week to provide a solution. After the end-of-year holidays, the response times of our customer service are temporarily extended and we apologize for the wait. Hoping to have the pleasure of seeing you again soon on our site. Have a nice day
A
Rating: 5 out of 5
Fast shipping
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A
Rating: 5 out of 5
Order received quickly. Satisfied with the quality!
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A
Rating: 5 out of 5
I find the site well-structured and pleasant.
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A
Rating: 5 out of 5
Very satisfied. I found a rare product (baby bed 100 x 50) on their site at a very reasonable price and the delivery was faster than expected. After my order, I received tracking messages and notifications about the delivery. And the product matches the description on the site. So to summarize, 10/10 and it's a pleasant surprise, as I didn't know Wesco. I hesitated to order, but I took the plunge because I couldn't find this type of baby bed elsewhere and I don't regret it. Their service is great, I really recommend it!
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A
Rating: 5 out of 5
Perfect. Fast shipping, and well packaged. Happy with my purchase.
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A
Rating: 5 out of 5
Simple order, fast delivery
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A
Rating: 5 out of 5
Very short delivery time.
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A
Rating: 5 out of 5
Impeccable
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
perfect fast delivery
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A
Rating: 5 out of 5
easy to use site, you can easily find what you are looking for
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A
Rating: 5 out of 5
fast service
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A
Rating: 5 out of 5
Very good site
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A
Rating: 5 out of 5
As always, perfect.
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A
Rating: 5 out of 5
Very fast
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A
Rating: 5 out of 5
fast
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A
Rating: 5 out of 5
Fast order, well packaged and products meet my expectations. Thank you.
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A
Rating: 5 out of 5
Ordering process and delivery time are top-notch.
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A
Rating: 5 out of 5
Quality products. I order both for personal use and for work. Reasonable delivery times.
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A
Rating: 5 out of 5
A customer for a few years, this is a serious site with quality products.
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A
Rating: 5 out of 5
Nothing to report,
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A
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
qualitative, fast delivery
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A
Rating: 5 out of 5
Compliant
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A
Rating: 5 out of 5
Delivery faster than expected. So great!
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A
Rating: 5 out of 5
Very good in class.
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A
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
Very good site.
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A
Rating: 5 out of 5
Good for searches and for the quality of the products and their durability over time
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A
Rating: 5 out of 5
Very good site. Professional material at a low price
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A
Rating: 5 out of 5
Good site with a quickly delivered order
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A
Rating: 2 out of 5
Long processing time for the order and damaged glue arrived, several tubes punctured
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Response from Wesco
Hello and thank you for your feedback. We invite you to contact our customer service at [email protected] so that your complaint can be taken into account and a solution can be provided. We apologize for the damaged products and hope to have the chance to see you again soon on our site. Have a nice day
A
Rating: 5 out of 5
I am satisfied with the products of my order, but regarding the delivery, the terms were not respected. The home delivery was not carried out, the package has the required dimensions to be placed in my mailbox, moreover I was present, and it was dropped off at the relay point. Nevertheless, the home delivery fees are charged. Best regards.
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A
Rating: 5 out of 5
not more expensive than elsewhere
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