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A
Rating: 5 out of 5
Despite a delay on the order, very good customer service.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Fast delivery.
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A
Rating: 5 out of 5
In line with our expectations. Fast delivery.
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A
Rating: 5 out of 5
Great, I highly recommend it. And I talk about it to those around me. Really a wide choice.
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A
Rating: 5 out of 5
Fast delivery, careful shipping, and very good products. I will not hesitate to recommend!!
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A
Rating: 5 out of 5
Clear and with a choice
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A
Rating: 5 out of 5
Very good, delivery on the requested date.
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A
Rating: 2 out of 5
I did not receive the ordered book.
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Response from Wesco
Hello and thank you for your comment. We are sincerely sorry about this situation. We tried to contact you, unfortunately without success. Therefore, we invite you to reach out to our customer service at [email protected] so that we can provide you with a solution. We remain at your disposal and hope to hear from you very soon. Have a nice day.
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Honestly, top-notch as usual, never disappointed! From the packaging to the product, honestly impeccable.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Quality product. The only downside was the delivery, but it was not Wesco's fault.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Everything went well, good reception
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A
Rating: 5 out of 5
The products are of superb quality, I do not regret my purchases
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A
Rating: 5 out of 5
Delivery and order were perfect. Great for my first order.
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Easy search on the site and fast and very careful delivery
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A
Rating: 5 out of 5
Very good product but expensive. Problem with delivery, the relay point refused the packages: too big I had to do some research because I was not informed at all of where it was stored but this is not Wesco's responsibility but Colissimo's!
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A
Rating: 5 out of 5
Site offering quality products, fun and with durable materials. Fast delivery
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A
Rating: 5 out of 5
Super fast delivery. Top service.
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A
Rating: 5 out of 5
Products received on time and as described.
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A
Rating: 5 out of 5
I am not skilled in IT but I managed
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A
Rating: 5 out of 5
very good site with a lot of choices
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A
Rating: 5 out of 5
FAST ORDER AND POSSIBILITY OF 3 TIMES WITHOUT FEES WHICH IS GREAT
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
It is easy to order, quick reception. Perfect
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A
Rating: 5 out of 5
Very good.
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A
Rating: 2 out of 5
Impossible to reach the site. The delivery was supposed to be scheduled between the 26th and 28th. It is the 2nd of the following month and still no news, not even an email.....
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Response from Wesco
Hello and thank you for your comment. We are sincerely sorry that your attempts to contact us have been in vain and we apologize for the inconvenience caused. We hope that this unsuccessful experience will not tarnish our relationship and that we will have the opportunity to see you again soon on our site. Have a nice day
A
Rating: 5 out of 5
Fast delivery no particular issues
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A
Rating: 5 out of 5
Super item super quality
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A
Rating: 5 out of 5
very fast delivery
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A
Rating: 5 out of 5
Easy to use site
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Quality products
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A
Rating: 5 out of 5
Hello, just a small negative note regarding the packaging of the supplies. I find the number of boxes exaggerated compared to the quantity of the product. Let's preserve our planet, we need to work on this idea again and again so that Mother Nature is not suffocated..... Have a nice day, Nathalie Durand, Animator
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Response from Wesco
Hello and thank you for your feedback. We are particularly concerned about our impact on the environment and we are continuously looking to improve. We are already adapting the size of our packages according to the products, we opt for flat delivery and we limit over-packaging as much as possible. We take note of your comment to evolve even more towards a virtuous world. Have a nice day
A
Rating: 5 out of 5
Very good
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A
Rating: 2 out of 5
Problem with a very damaged carpet, big holes in the middle. This could not have gone unnoticed. I have not heard back about the return, I sent you 2 emails.
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Response from Wesco
Hello and thank you for your comment. We are particularly attentive to the quality of the products we offer and we are sincerely sorry that you encountered this type of problem. Our customer service is informed of your situation and is doing everything possible to provide you with a solution as soon as possible. We hope to have the opportunity to see you on our site very soon. Have a nice day
A
Rating: 5 out of 5
As with every order, I am happy with this one, nothing to complain about; products are in line with what I expected. I recommend this site
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