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A
Rating: 5 out of 5
Long live responsiveness, order arrived before the date and very good products!
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very well packaged and arrived very quickly. Matches the photo well for the greatest happiness of the little ones.
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A
Rating: 5 out of 5
Products of very good quality.
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A
Rating: 5 out of 5
Perfect. Fast delivery and product as described.
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A
Rating: 5 out of 5
Very fast delivery. Good quality product.
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A
Rating: 5 out of 5
Very well-designed site.
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A
Rating: 5 out of 5
No issues.
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A
Rating: 5 out of 5
Fast delivery, good tracking and the possibility to choose the delivery date.
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A
Rating: 5 out of 5
Top!!
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A
Rating: 5 out of 5
Everything is in accordance with my order. The scissors are well-suited for children and cut very well.
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A
Rating: 5 out of 5
Fast shipping and quality items. The site contains the essentials of school supplies that one can look for.
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A
Rating: 5 out of 5
Happy with my product, very good quality and delivery made earlier than expected.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 2 out of 5
After a very long delivery delay, the merchandise arrived defective. 15 days of exchange with customer service to ultimately return the merchandise and an additional week to receive the refund for it.
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Response from Wesco
Hello and thank you for your comment. Your order was unfortunate in more than one way and we are absolutely sorry for that. We place great importance on the quality of our products and services, so we are always particularly disappointed when our quality standards are not met. Your feedback encourages us to be more vigilant so that this situation does not happen again in the future. We hope you will give us a second chance and that we will have the opportunity to see you again in the near future on our site. Have a nice day
A
Rating: 5 out of 5
Compliant
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A
Rating: 5 out of 5
Very good, announced deadlines respected, careful packaging. Wesco selects quality products. You can buy with confidence.
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A
Rating: 5 out of 5
Easy navigation on the site, the descriptions are relatively well detailed
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A
Rating: 5 out of 5
Fast delivery, quality products
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Clear and precise site
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A
Rating: 5 out of 5
efficient, fast and compliant
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A
Rating: 5 out of 5
Well packaged. Perfect condition. Fast delivery. Compliant item
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A
Rating: 2 out of 5
Order of an item that ultimately is not in stock, they charged me the total shipping fees for a small item that I had added to my order in passing, ultimately the main item was not restocked and I requested to cancel my order. Poor communication, they could have at least warned me before sending an order and a truck for a plastic watering can... too bad
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Response from Wesco
Hello and thank you for your comment. We are sorry that our encounter did not go as well as we hoped. The product you initially ordered is available again on our site if you are still interested. Our customer service is of course at your disposal at [email protected] for any requests. Despite this unfortunate experience, we hope to have the privilege of seeing you again soon on our site. Have a nice day
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Good assistance
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A
Rating: 5 out of 5
Fluid
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A
Rating: 2 out of 5
They should check what they sell.
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A
Rating: 5 out of 5
Order received on time.
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A
Rating: 2 out of 5
I ordered a Butai with 2 Kamishibai stories, I received the package in two parts; I went on vacation and didn't open it right away upon my return otherwise I would have returned it. Unfortunately, their return policy is within 20 days. The Butai is not designed to hold the reading boards, it is too big so it doesn't look nice, it looks patched up because the boards are shorter. I am extremely surprised by this mix-up and lack of seriousness, really disappointed.
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Response from Wesco
Hello and thank you for your comment. At Wesco, we pay particular attention to our customers' feedback regarding product use. That’s why our Quality service has conducted a check on the relevant references and it turns out that the stories measuring 42x30cm are indeed not suitable. We apologize for this issue and thank you for your feedback which will allow us to improve and make the necessary corrections on our site. We invite you to contact our customer service at [email protected] to provide you with a solution. We sincerely apologize for the inconvenience caused and hope to see you again soon on our site. Have a nice day.
A
Rating: 5 out of 5
Easy access and fast
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A
Rating: 5 out of 5
Confirmed order received very quickly. Thank you.
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A
Rating: 5 out of 5
Good product, received on the scheduled date. I recommend this site
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A
Rating: 5 out of 5
Items delivered quickly. Meet my expectations.
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A
Rating: 5 out of 5
Fast delivery, item faithful to the description.
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A
Rating: 5 out of 5
Pleasant and easy-to-use site
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A
Rating: 5 out of 5
Very good site, we find everything we want for our profession. The delivery was very fast.
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A
Rating: 5 out of 5
Present, despite this difficult period, Excellent Service, site offering quite a lot of choice!!!
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A
Rating: 5 out of 5
Hello, impeccable delivery, serious, intact, and quality compliant.
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A
Rating: 5 out of 5
My grandson is super happy! He didn't expect it to be so big and beautiful! Thank you for him!!! (very practical delivery tracking)
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A
Rating: 5 out of 5
Very good site. Product sent on time. Very good quality of packaging.
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