Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2019
very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2019
Wesco site very welcoming, a very serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
Nothing to say, everything is perfect and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2019
Delivered to home, well packaged, therefore in perfect condition.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/12/2019
Waiting for customer service after receiving damaged blocks
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Response from Wesco
Hello and thank you for your comment. Despite all the attention we pay to preparing your packages, it sometimes happens that the product does not arrive in the expected condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2019
Everything was fast and impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2019
good value for money, concern for innovation
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/10/2019
More than 2 months of waiting to receive my order and with rather high shipping costs!
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Response from Wesco
Hello and thank you for your feedback. We have checked your order and the announced deadline. The delivery was indeed scheduled between 11/12 and 13/12. Depending on the products ordered and our stocks, it sometimes happens that the deadlines are longer. We hope that your order brings you complete satisfaction today.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2019
Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
Perfect, products of impeccable quality and careful and fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2019
Delivery within 24 hours respected. Wesco is a site that offers an immense choice for all budgets and occasions. The products are of quality, innovative, and hard to find elsewhere.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/12/2019
Everything went very well until delivery. The delivery person did not want to bring the goods up to the apartment. When you order a bed and are 8 months pregnant, I find that a bit limited... Otherwise, everything was okay.
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Response from Wesco
Hello, thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. We understand the difficulty you encountered and your situation. Unfortunately, for safety reasons, the delivery agreement requires delivery to the ground floor only. However, we hope that your order brings you complete satisfaction.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/12/2019
disconnected several times and very difficult to reconnect. Phone line inaccessible. No trust in the customer.....
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Response from Wesco
Hello and thank you for your feedback. We are sorry to hear about your issues on our site. During these festive periods, a high influx can sometimes slow down the site's usability. However, we are doing everything internally to provide you with the best experience on our site and we take your feedback into consideration. We place great importance on the quality of our services, whether it be listening or advice, and we invite you to contact our customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Very happy with my little investment in these quality deck chairs. A bit expensive but quality comes at a price... Looking forward to my next purchases on the WESCO site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2019
fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2019
Very satisfactory products, very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2019
Order received early.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2019
Ultra-fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2019
Delivery was compliant and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2019
Fast delivery. Product conforms to the description. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2019
The products are in good condition and match. The delivery did not take place at the right place, but the fault lies with Colissimo. Wesco's customer service, once contacted, reacted very quickly and resolved the problem, so perfect for me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
Wesco has a very pleasant site, easy to search for good gift ideas according to age, etc...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2019
Nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2019
Wesco is a very good site, I am delighted with my order, there are really many interesting things. It's a shame that it's overpriced because otherwise, I would definitely treat myself more often.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
I had received the link for what I was supposed to buy, so I went directly to the product. A disappointment, little choice of doll clothes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2019
Very satisfied with my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2019
Fast and serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
Good quality toy, I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2019
Very satisfied with my order and the delivery time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2019
Easy access to the site. Order delivered in excellent time and in careful packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Order arrived on time. Material meets our expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2019
Meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
What a joy to browse a site without annoying pop-up ads!!!!! Very pleasant site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2019
Good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
From order to delivery, deadlines were respected. Perfect.
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