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C
Rating: 5 out of 5
Very satisfied with the rug we bought for our children. The quality is what I expected, the delivery was perfect. My children will spend hours having fun!
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2 and 5 stars
Reset filtersC
Rating: 5 out of 5
compliant
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D
Rating: 5 out of 5
Large Exacompta drawing boxes, tracked and fast shipping, and well-packaged parcels.
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C
Rating: 5 out of 5
The delivery instructions were ignored, so the package was delayed by a month!
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S
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
Fast and careful shipping. All ingredients are gathered for an excellent transaction.
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H
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
My son is tetraplegic due to a virus and your cushions are very pleasant, easy to wash
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Response from Wesco
Hello,
We warmly thank you for your positive feedback.
Your satisfaction is our priority, and we are delighted to know that your experience met your expectations.
We hope to have the pleasure of seeing you again very soon on our site.
Have a nice day
We warmly thank you for your positive feedback.
Your satisfaction is our priority, and we are delighted to know that your experience met your expectations.
We hope to have the pleasure of seeing you again very soon on our site.
Have a nice day
D
Rating: 5 out of 5
Perfect fast delivery carefully packaged product in great condition
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E
Rating: 5 out of 5
excellent performance
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M
Rating: 2 out of 5
Missing screw in each lot of baby seat purchased, and wooden base split... impossible to reach customer service by phone, nor to get a response by email.. at the price charged, we expected better in terms of the precision of the necessary elements and customer service.
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Response from Wesco
Hello and thank you for your feedback on your purchase experience on wesco.fr. I apologize for this incomplete order as well as the damaged product. To date, our customer service has not received any complaint from you. Therefore, I invite you to contact them by email at [email protected] with photos corresponding to your complaint. A response will be made to you as soon as possible. Thank you in advance for your cooperation, have a nice day.
P
Rating: 5 out of 5
Mattress just received, the finishes look of super quality (stitching).
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C
Rating: 5 out of 5
Very fast delivery, compliant products.
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A
Rating: 5 out of 5
Very well thank you
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E
Rating: 5 out of 5
Great product!
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E
Rating: 5 out of 5
Smooth navigation on the site. Order of a batch of notebooks for visually impaired. Very interesting price. Package received quickly. However, a small downside, for a batch of 10 notebooks, a cardboard packaging that is more than double the size. Not very practical. But I still recommend Wesco.
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E
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Super
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C
Rating: 5 out of 5
impeccable
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S
Rating: 5 out of 5
Very well adapted materials
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V
Rating: 2 out of 5
Second purchase on wesco. Very satisfied with the first. For the second, the carpet arrived "damaged" from the creases that have not quite returned. I did not have this issue with the previous model. I sent photos and a complaint from the site. But I have not received a response... Disappointed
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Response from Wesco
Hello and thank you for sharing your experience on wesco.fr. We are sorry to read that this second purchase has resulted in disappointment. Our customer service has contacted you because it has not received the photos associated with your complaint. Once the photos are received, a response will be provided to you as soon as possible. We still hope to see you for a future purchase on our site. Have a nice day.
S
Rating: 5 out of 5
Perfect, product in line with my expectations and fast delivery
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I
Rating: 5 out of 5
Satisfied with the received items.
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I
Rating: 5 out of 5
Everything is perfect. Even the box is nice.
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S
Rating: 5 out of 5
Facilitate ordering on the site
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J
Rating: 5 out of 5
Top!
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M
Rating: 5 out of 5
Very fast delivery.
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A
Rating: 2 out of 5
At the price of the item, I did not expect such a horrible smell!!! Had to put the mattress outside because it stinks and it gives me a headache!
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Response from Wesco
Hello and thank you for sharing your feedback regarding this product. In a logic of continuous improvement and full satisfaction of our customers, we take into account all customer feedback. Our products are intended for young children, which is why we are uncompromising on safety and the quality of the materials used. In this case, we remind you that the Cocon Mattress Contour complies with the NFS 54 045 standard and is phthalate-free. It is an emblematic WESCO product particularly appreciated by early childhood professionals for several years. We hope that in light of these elements you will continue to visit us at www.wesco.fr. Have a nice day.
M
Rating: 5 out of 5
Very good service
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I
Rating: 5 out of 5
Everything went very well. It was quick and efficient.
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L
Rating: 5 out of 5
Order received quickly. Very satisfied with all our purchases
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D
Rating: 5 out of 5
My purchase on the site went very well. The delivery time and the quality of the products are very satisfactory.
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V
Rating: 5 out of 5
Very fast shipping, very good responsiveness from the service regarding my requests.
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E
Rating: 5 out of 5
Very good, nothing to complain about
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C
Rating: 5 out of 5
Products suitable for children
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V
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Renowned brand for baby equipment, young children, quality/price! Very satisfied
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C
Rating: 5 out of 5
Fast
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C
Rating: 5 out of 5
Quality material, I recommend!!
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M
Rating: 5 out of 5
Excellent articles. However, the packaging is very bulky.
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