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D
Rating: 5 out of 5
Order received quickly
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2 and 5 stars
Reset filtersL
Rating: 5 out of 5
Fast and compliant delivery + very good products
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S
Rating: 5 out of 5
Very good site, order received as expected, quality paper
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C
Rating: 5 out of 5
Speed in delivery
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L
Rating: 5 out of 5
PERFECT
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F
Rating: 5 out of 5
order meets my expectations
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M
Rating: 2 out of 5
3 beds purchased in less than 6 months. The same ones. And each time a price difference margin.... Disappointing.
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Response from Wesco
Hello and thank you for taking the time to share your feedback. After verification, we would like to provide you with some clarifications to dispel any misunderstanding regarding the observed price differences. Indeed, the price of the bed was the same on your last two orders. However, the first order was placed before our annual price review (on 30/01/2025), which explains the noted difference. We hope that these explanations will reassure you and that we will have the pleasure of seeing you again soon on wesco.fr. In the meantime, our customer service remains at your disposal if you have any questions at 05 49 800 166. Have a nice day.
L
Rating: 5 out of 5
As always, very happy with this new purchase.
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R
Rating: 5 out of 5
Very good quality product
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V
Rating: 2 out of 5
My order arrived incomplete: a balance board is missing, please take the necessary action
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Response from Wesco
Hello and thank you for taking the time to share your feedback with us. We are sorry to hear that your order arrived incomplete and we sincerely apologize for this. After checking, the entirety of your order was indeed shipped from our warehouse, and the delivery tracking confirms its complete receipt. To better understand what may have happened, we invite you to send a complaint to [email protected] (specifying your order number as well as the missing reference(s)). Our customer service team will then carry out the necessary checks to provide you with a solution as soon as possible. Have a nice day.
N
Rating: 5 out of 5
Beautiful products. Fast and efficient delivery
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A
Rating: 5 out of 5
Nothing to report
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I
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Delivery and products ok
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M
Rating: 5 out of 5
A great site that I recommend 100% with professional equipment!
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A
Rating: 5 out of 5
Very satisfied
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C
Rating: 2 out of 5
The delivery is a disaster. The carrier is unreachable to agree on a delivery date (no means of communication). I invite Wesco to change carriers.
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Response from Wesco
Hello and thank you for taking the time to share your feedback with us. We are sincerely sorry that the delivery service did not go as planned and we apologize for this. This situation does not meet our quality standards. We will immediately forward your feedback to our logistics department so that a point can be made with the carrier and that this type of incident does not happen again. We still hope to have the pleasure of seeing you again soon on our site and thank you for your trust. Have a nice day.
S
Rating: 5 out of 5
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Rating: 5 out of 5
Products meet our expectations, however there was a problem with the delivery person who does not adhere to the schedules of the Town Hall and leaves the packages in a local business without bothering to go through the Town Hall.
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M
Rating: 5 out of 5
Quality products and fast delivery
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C
Rating: 5 out of 5
ok
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C
Rating: 5 out of 5
A wide choice and top products
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H
Rating: 5 out of 5
Order well received, complete, good material, very good delivery
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K
Rating: 5 out of 5
Fast and efficient.
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M
Rating: 5 out of 5
Very good product
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L
Rating: 5 out of 5
Order received quickly even though one product is still pending. Good quality merchandise. Complete satisfaction.
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L
Rating: 5 out of 5
Order received quickly. Good quality products. Perhaps missing small pouches to store the pieces of the wooden games.
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N
Rating: 5 out of 5
Quality products
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B
Rating: 5 out of 5
Nickel
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C
Rating: 5 out of 5
Good
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M
Rating: 5 out of 5
service in line with expectations
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L
Rating: 5 out of 5
a small issue with the carrier
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L
Rating: 5 out of 5
Super products received on time
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A
Rating: 5 out of 5
Complete order
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M
Rating: 5 out of 5
Perfect order and delivery
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S
Rating: 5 out of 5
Package arrived in very good condition and on time Perfect
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-
Rating: 5 out of 5
Nothing to report
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N
Rating: 5 out of 5
Fast delivery and product as described
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M
Rating: 5 out of 5
fast service
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M
Rating: 5 out of 5
Perfect
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