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M
Rating: 5 out of 5
perfect
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2 and 5 stars
Reset filtersP
Rating: 5 out of 5
Very professional
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S
Rating: 5 out of 5
Not yet received the order
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L
Rating: 5 out of 5
Satisfied
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M
Rating: 5 out of 5
Very happy with the product, the delivery after ordering was impeccable. Thank you.
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V
Rating: 5 out of 5
Package well received and well packaged. Perfect
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S
Rating: 5 out of 5
Very good product, practical, solid and especially compliant with standards in my profession.
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V
Rating: 5 out of 5
Very pleased with the speed
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N
Rating: 5 out of 5
Very good!
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S
Rating: 5 out of 5
Very good product, fast delivery
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I
Rating: 5 out of 5
Very good product and the order is very fast
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K
Rating: 5 out of 5
Many choices, quality items, easy-to-use website
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I
Rating: 5 out of 5
As a childminder, I bought a crib during my first order and being very satisfied, I just bought a second one because it is very practical to handle, lightweight, and easy to clean, and the sheets and blankets do not come off as they are held in place by elastics.
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M
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Happy with the products but delivery was scheduled for a Wednesday when I had specified that the school was closed
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C
Rating: 5 out of 5
excellent customer service, all my orders go very well
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A
Rating: 5 out of 5
Everything is perfect
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É
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Product conforms to the order delivered on time.
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E
Rating: 2 out of 5
Order delivered on time but 1 Wednesday (school closed) when it had been clearly specified, at the time of the order, the days and hours of the school for reception. "Space-saving" beds advertised for children aged 18 months to 3 years, but out of our 18 toddlers (TPS), aged 2 to 3 years, only 1 can lie down in them. Beds of this size are too small! Useless purchase for our nap rooms (and return at our expense despite the wish for a recommendation of "standard size" beds as a replacement!). This is very detrimental (tight budget). The beds seem comfortable and sturdy otherwise.
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I
Rating: 5 out of 5
Very happy with my delivery.
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A
Rating: 5 out of 5
Fast and very good products
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C
Rating: 5 out of 5
Products that meet expectations
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B
Rating: 5 out of 5
SINCE I HAVE BEEN ORDERING FROM YOU I AM NOT SATISFIED
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C
Rating: 2 out of 5
You did not take into account our email for a change of delivery address and you are not answering the phone. Regards
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We understand your disappointment and are sorry that we could not accommodate your request for a change of address. Indeed, your address change was submitted too late in the order preparation process for us to consider it. However, we hope that your order meets your satisfaction and that we will have the pleasure of seeing you again soon on our site. Have a nice day.
F
Rating: 5 out of 5
Delivery was made on time. The packaging is sturdy. And the product meets our expectations.
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M
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
super
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D
Rating: 5 out of 5
Still haven't received the package, it was for my grandson's 1st birthday!!! and no news
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Response from Wesco
Hello and thank you for taking the time to share your situation. We are sincerely sorry for this inconvenience and we offer our sincerest apologies. After verification, it appears that the package was indeed lost by the carrier. As our customer service has confirmed to you, a new shipment is underway to get your order to you as quickly as possible. We once again apologize for this setback and hope that this package, even belatedly, will bring joy to your grandson. We hope to have the opportunity to fully satisfy you with your next order on our site. Have a great day.
C
Rating: 5 out of 5
Quality is on point.
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N
Rating: 5 out of 5
Fast delivery and in good condition.
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M
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
I am delighted with my order. Thank you
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M
Rating: 5 out of 5
Delivery was quite fast.
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B
Rating: 2 out of 5
Honestly, I didn't think these animal figurines were made in Portugal, made in China... Very surprised given the price...
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Response from Wesco
Hello and thank you for taking the time to express your opinion. For many years, we have selected products from the Papo brand, known for the quality of its figurines, their realism (hand-painted), and their great durability. They are designed in France, then manufactured in Portugal and China, in compliance with international safety standards, with controls carried out by independent laboratories. Moreover, before any marketing, each product is also checked by our quality team to ensure safety and compliance with current standards regarding children. We hope these figurines will provide wonderful play moments for children. Have a nice day.
V
Rating: 5 out of 5
Good quality
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Y
Rating: 2 out of 5
My order has still not been delivered. The emails informing me of the delay do not provide any details on the confirmed delivery day or the reasons for the delay. I placed my order on March 29 and it is now May 10.
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Response from Wesco
Hello and thank you for taking the time to share your situation with us. We are sorry for this particularly long wait and we sincerely apologize. In some cases, the availability of one or more items can impact the shipping of the entire order. We acknowledge our lack of communication towards you and we are aware of the disappointment caused. We hope you will give us a second chance to make a better impression on your next order on our site. Have a nice day.
A
Rating: 5 out of 5
Reliable site.
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C
Rating: 5 out of 5
Clear site, wide choice and fast shipping
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S
Rating: 5 out of 5
Satisfied, perfectly meets my expectations
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