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M
Rating: 5 out of 5
Perfect
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 079 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2 and 5 stars
Reset filtersE
Rating: 5 out of 5
Nothing to report.
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S
Rating: 5 out of 5
Changing mat of good quality!! I recommend.
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M
Rating: 5 out of 5
Well-made site, clear indications.
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E
Rating: 5 out of 5
Very good site.
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E
Rating: 5 out of 5
Very good service.
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S
Rating: 5 out of 5
Very good, fast delivery.
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B
Rating: 5 out of 5
Easy access site.
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S
Rating: 5 out of 5
Material already purchased, new order because very practical.
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C
Rating: 5 out of 5
Accessible
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I
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Intuitive
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B
Rating: 5 out of 5
Fast delivery, item conforms to the description.
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R
Rating: 5 out of 5
Very good product. Fast delivery.
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N
Rating: 2 out of 5
Product error. The chair delivered is not the one ordered. I find it complicated to contact customer service.
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Response from Wesco
Hello and thank you for alerting us to the situation in this way. We sincerely apologize for this order preparation error. We invite you to file a complaint with our customer service at [email protected] (specifying your order number and attaching a photo of the received chair). Exceptionally, our customer service processing times may take up to 7 days. We thank you in advance for your understanding towards our teams who are doing their best. We hope you will give us a second chance to make a better impression by coming back to visit us soon on wesco.fr. Have a nice day.
M
Rating: 5 out of 5
Very clear site, order delivered on time. I recommend
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C
Rating: 5 out of 5
Very good
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C
Rating: 2 out of 5
Packaging with a simple plastic bag, so some modules arrived dirty, others damaged! Moreover, there was an error with one of the ordered products, I did not receive the correct one. Bad experience!
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H
Rating: 5 out of 5
Pleasant site to visit and browse. Easy navigation.
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F
Rating: 5 out of 5
Perfect
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I
Rating: 5 out of 5
The site is very good and simple. The ordered product is perfect, exactly what I expected
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S
Rating: 5 out of 5
Everything is perfect as usual, I received it earlier than expected and these are very good quality items
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C
Rating: 5 out of 5
Furniture delivered - very appreciated use
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A
Rating: 5 out of 5
Good
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V
Rating: 5 out of 5
Good quality
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C
Rating: 5 out of 5
Delivery was perfect
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A
Rating: 5 out of 5
Very good and easy to find the searched items.
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F
Rating: 5 out of 5
The order arrived quickly
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M
Rating: 2 out of 5
Knowing the products already, they will surely be very good, but I still need to receive them!! Their delivery service is very poor with very bad reviews online. And their customer service is unreachable...
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Response from Wesco
Hello and thank you for taking the time to share your feedback with us. We sincerely apologize as indeed the delivery should not have happened this way. Our logistics service is getting in touch with the concerned carrier to ensure this does not happen again in the future as it is unacceptable for you as well as for Wesco. Despite this regrettable situation, we hope that the ordered products will meet your satisfaction. We hope that your loyalty will not be tarnished and that you will still come to see us soon on wesco.fr. Have a nice day.
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Rating: 5 out of 5
Perfect order
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P
Rating: 5 out of 5
Good site, a bit expensive for a childminder without help, but I recommend it as it is really suitable for early childhood.
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N
Rating: 2 out of 5
I did not receive the easel
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Response from Wesco
Hello and thank you for taking the time to alert us through this channel. Our customer service has received your complaint and is taking the necessary steps to resend the missing product to you. We sincerely apologize for this inconvenience. We hope to have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
M
Rating: 5 out of 5
I am a childminder and I am really very happy to be able to rely on professional equipment and the children are very happy to sleep in a cozy little bed.
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C
Rating: 5 out of 5
The changing table with stairs makes my life easier! As a childminder, the children grow and get heavier too. They love to climb the stairs and are more motivated for diaper changes. Very satisfied with my purchase. For the cot, it's the same, the child can get up by themselves, no need to carry them to put them in their bed.
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S
Rating: 5 out of 5
Very good products. I am a healthcare professional and I rely on the quality of the games I use.
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C
Rating: 5 out of 5
Fast and compliant delivery
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S
Rating: 5 out of 5
Nothing to report, the site is well made, fast and efficient delivery!
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É
Rating: 5 out of 5
Great, nothing to say, keep it up
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M
Rating: 5 out of 5
Good quality, good material
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B
Rating: 5 out of 5
I love Wesco products, very very good quality. I have never been disappointed.
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