Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 080 published reviews
5 10,7k 71% 4 2 638 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2 and 5 stars

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B
Blin D.
Rating: 5 out of 5
following a purchase from 25/12/2023
I am delighted with the order I made and used it immediately! Would do it again!
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Colombiers -.
Rating: 5 out of 5
following a purchase from 15/12/2023
Accessible and clear site
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Fanny D.
Rating: 5 out of 5
following a purchase from 21/12/2023
Everything went very well: the exchanges with the responsive customer service, the delivery, and the quality of the product.
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Sylvie J.
Rating: 5 out of 5
following a purchase from 28/12/2023
Very good, impeccable service. I recommend!
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Corine R.
Rating: 5 out of 5
following a purchase from 18/12/2023
I love it, although the prices could be a bit lower, it's sometimes excessive.
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Gregoire B.
Rating: 5 out of 5
following a purchase from 16/12/2023
fast shipping
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Déborah F.
Rating: 5 out of 5
following a purchase from 20/11/2023
Very good
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Frederique R.
Rating: 5 out of 5
following a purchase from 17/12/2023
Package received before the announced date, just in time for Christmas. Product meets expectations.
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Valerie E.
Rating: 5 out of 5
following a purchase from 18/12/2023
Well-designed site, easy to use with sensible criteria
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Marie T.
Rating: 5 out of 5
following a purchase from 10/12/2023
Very good!
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Rose Lyne L.
Rating: 5 out of 5
following a purchase from 13/12/2023
Very good site
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Anna A.
Rating: 5 out of 5
following a purchase from 17/12/2023
Very satisfied, fast and careful shipping
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Diane P.
Rating: 5 out of 5
following a purchase from 13/12/2023
Order received well
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Laurence P.
Rating: 5 out of 5
following a purchase from 27/11/2023
Quality products
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Soraya S.
Rating: 5 out of 5
following a purchase from 20/12/2023
Very good quality; I have one that has lasted for years without any issues.
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Yana M.
Rating: 5 out of 5
following a purchase from 12/12/2023
ultra-fast shipping
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Claudine L.
Rating: 5 out of 5
following a purchase from 30/10/2023
So the site itself is fine, but the delivery is a disaster; none of my orders have gone smoothly. The carrier is unreachable and postpones deliveries for no reason; it's a catastrophe. The packages arrive damaged; fortunately, the products are of good quality, otherwise, I wouldn't order anything just for that.
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Response from Wesco
Hello and thank you for taking the time to share your experience with us. Despite all the care our teams put into preparing orders, they can exceptionally suffer from the unpredictability of transport (especially during this busy end-of-year period). We regret this particularly disappointing situation for you and sincerely apologize for the inconvenience caused. We are informing our logistics service, which will take the necessary steps with the concerned carrier to ensure that this situation does not happen again. We want to thank you for your trust and loyalty while highlighting the quality of our products in your review. We hope to have the pleasure of seeing you again in 2024 on our site. We wish you an excellent day.
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Jérôme A.
Rating: 5 out of 5
following a purchase from 13/12/2023
Very good
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Laure K.
Rating: 5 out of 5
following a purchase from 13/12/2023
Wide selection, order delivered on time and in good condition.
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Fabienne J.
Rating: 5 out of 5
following a purchase from 14/12/2023
very good product
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Stéphanie G.
Rating: 2 out of 5
following a purchase from 10/12/2023
Following the purchase of a damaged mobility kit, I sent a message to customer service, and I am still waiting for a response; it has already been about 10 days. There is no need to rush.
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Response from Wesco
Hello and thank you for taking the time to share your feedback with us. The response time from our customer service has been somewhat extended during this busy end-of-year period. Our customer service has processed the exchange of the product. We sincerely apologize for the inconvenience caused and thank you for your patience. We hope to see you again in 2024 on our website wesco.fr. Have a nice day.
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Sophie D.
Rating: 5 out of 5
following a purchase from 14/12/2023
Very clear site, easy order, fast delivery
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Sebastien O.
Rating: 5 out of 5
following a purchase from 17/12/2023
easy search
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Martine C.
Rating: 5 out of 5
following a purchase from 07/12/2023
easy access
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Maëlle B.
Rating: 5 out of 5
following a purchase from 07/12/2023
Fast delivery. For the price we pay for the items, the shipping costs could have been waived.
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Marc L.
Rating: 5 out of 5
following a purchase from 13/12/2023
Delivery arrived faster than expected, great.
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Yann N.
Rating: 5 out of 5
following a purchase from 07/12/2023
Delivery on time
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Justine B.
Rating: 5 out of 5
following a purchase from 07/12/2023
Very happy, fast and careful delivery. Can't wait to open it for Christmas!
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Celine L.
Rating: 5 out of 5
following a purchase from 11/12/2023
Very good. The bench is very beautiful. We will see in use if the colors do not fade and if the seat does not deform. Fortunately, I had a code for free delivery because otherwise it was too expensive.
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Gribouille Et Gribouillis -.
Rating: 5 out of 5
following a purchase from 28/11/2023
Product easy to assemble. Practical for small groups...
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Ecole Notre Dame Anges -.
Rating: 5 out of 5
following a purchase from 05/12/2023
......
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Dominique T.
Rating: 5 out of 5
following a purchase from 10/12/2023
Impeccable
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Chantal R.
Rating: 5 out of 5
following a purchase from 11/12/2023
Pleasant site to browse, great games and toys, fast delivery.
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Brigitte L.
Rating: 5 out of 5
following a purchase from 09/12/2023
Perfect
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Valerie C.
Rating: 5 out of 5
following a purchase from 10/12/2023
purchase that meets my expectations
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Marie Françoise B.
Rating: 5 out of 5
following a purchase from 13/12/2023
Just a shame that we can no longer pick up our order or shop on-site since we live nearby
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Lucie S.
Rating: 5 out of 5
following a purchase from 11/12/2023
Very satisfied with the product offering at Wesco, the prices, and the delivery.
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Gabrielle Et Hubert B.
Rating: 5 out of 5
following a purchase from 09/12/2023
Very effective presentation, to search for or discover a product
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Natalie B.
Rating: 5 out of 5
following a purchase from 06/12/2023
Good
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Mairie De Petit-Quevilly -.
Rating: 5 out of 5
following a purchase from 29/11/2023
fast, simple, effective
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