Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2023
Great as always !!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2023
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2023
User-friendly navigation. Everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2023
High shipping costs for me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2023
The small bed is very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2023
Easy to navigate and order site. Fast delivery. Just a shame not knowing the delivery time (I missed the first one)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2023
Speed of delivery and good quality of the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2023
Super happy!! Fast delivery!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2023
fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2023
Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2023
A bit expensive for an individual but quality comes at a price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2023
fast delivery, items matching the order. It's perfect.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/10/2023
A site that is not practical and very complicated for returns!
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Response from Wesco
Hello and thank you for taking the time to share your point of view with us. Our web team works with a continuous improvement mindset to make the experience on our site as smooth as possible. In order to better satisfy our customers, we are open to all suggestions and invite you to write to us at [email protected]. Regarding our return policy, it is explained in our terms and conditions. We remain available at [email protected] if you encounter a problem with a product ordered. We hope you will visit us again soon at wesco.fr. Have a nice day.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/09/2023
very long delivery times (several weeks) and 1 item: delivery postponed... then a call to confirm the delivery day but not the time: a range between 8 am and 6 pm I am told. Bravo!!! You have to take a day off to receive the item....
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Response from Wesco
Hello and thank you for taking the time to share your feedback with us. We sincerely apologize for the failure to meet the delivery deadline and we understand your dissatisfaction. The product you ordered has unfortunately been a victim of its success, its restocking has delayed its delivery to your home by several days. We do not control the daily schedules of the delivery drivers; however, we will pass this information on to the delivery provider so that a more precise delivery time can be communicated for future orders. We regret that your experience on our site has been so disappointing and does not meet our commitments to satisfy our customers. We hope you will give us a second chance to make a better impression by visiting us again soon at wesco.fr. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2023
Clear site, easy to find what you are looking for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2023
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2023
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2023
I am very satisfied, well received, fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2023
Very rich site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2023
Impeccable, too bad there isn't a little gift.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2023
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2023
Good product, fun, interesting price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2023
Everything is perfect: the site, the order, the tracking until delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2023
Package sent very quickly. Satisfied with what I ordered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2023
Simple and effective!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2023
Quality site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2023
Nice site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2023
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2023
Item ordered for a community. The site is user-friendly, didn't even need a contact person. We were delivered quickly, very very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2023
Very good value for money. Childminder
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2023
Excellent purchase. Conforms to the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2023
Satisfied with my order on Wesco, delivery time respected. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2023
Great site, very good quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2023
As a childminder, I love your products, I am never disappointed. The children are happy, they are not at risk of being hurt, the toys are always up to standard. I also bought the cots, very light and very easy to clean and store!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2023
Super products and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2023
Everything is there, fun, relevant, and also inclusive proposals.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2023
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2023
Fast delivery and quality materials!
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