Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2 and 5 stars

Reset filters

Acheteur Vérifié

Published on 13/02/2023 à 09h35 following a purchase from 27/01/2023

Easy to use site, clear and user-friendly. The presentation of the items is pleasant.

Translated reviews

Acheteur Vérifié

Published on 13/02/2023 à 09h19 following a purchase from 27/01/2023

Clear site, fast and complete delivery.

Translated reviews

Acheteur Vérifié

Published on 12/02/2023 à 17h56 following a purchase from 31/01/2023

Very short delay, very good quality

Translated reviews

Acheteur Vérifié

Published on 12/02/2023 à 14h41 following a purchase from 03/02/2023

Very good

Translated reviews

Acheteur Vérifié

Published on 11/02/2023 à 18h10 following a purchase from 07/01/2023

The order I placed is not the one I received. After more than 3 weeks of discussions, I am offered a credit note that does not work as payment on the site. I have to write a check or make a transfer that does not work below 100 euros of order. Very very complicated for an online order. I am disappointed.

Translated reviews

Acheteur Vérifié

Published on 11/02/2023 à 17h26 following a purchase from 04/02/2023

VERY GOOD: GOOD CHOICE FOR CHILDREN'S AWARENESS AND FAST DELIVERY

Translated reviews

Acheteur Vérifié

Published on 11/02/2023 à 13h20 following a purchase from 01/02/2023

Very good

Translated reviews

Acheteur Vérifié

Published on 11/02/2023 à 11h17 following a purchase from 27/01/2023

Deadlines respected and impeccable packaging. I recommend.

Translated reviews

Acheteur Vérifié

Published on 09/02/2023 à 17h31 following a purchase from 01/02/2023

Very good, I recommend.

Translated reviews

Acheteur Vérifié

Published on 09/02/2023 à 14h00 following a purchase from 18/01/2023

Speed of shipping, no issues.

Translated reviews

Acheteur Vérifié

Published on 09/02/2023 à 11h32 following a purchase from 01/02/2023

As described, delivery in a week.

Translated reviews

Acheteur Vérifié

Published on 08/02/2023 à 16h08 following a purchase from 01/02/2023

As described, my son loves it, easy to use and set up. Delivered quickly and with care.

Translated reviews

Acheteur Vérifié

Published on 08/02/2023 à 15h58 following a purchase from 01/02/2023

Very good products as usual

Translated reviews

Acheteur Vérifié

Published on 07/02/2023 à 15h45 following a purchase from 31/01/2023

Order received quickly, product as described, delivery without problems.

Translated reviews

Acheteur Vérifié

Published on 07/02/2023 à 14h39 following a purchase from 19/01/2023

Fast delivery, quality.

Translated reviews

Acheteur Vérifié

Published on 07/02/2023 à 09h52 following a purchase from 23/01/2023

Good quality. The children are happy.

Translated reviews

Acheteur Vérifié

Published on 07/02/2023 à 08h43 following a purchase from 19/01/2023

Very good

Translated reviews

Acheteur Vérifié

Published on 06/02/2023 à 21h43 following a purchase from 22/01/2023

Very satisfied with the products and the delivery

Translated reviews

Acheteur Vérifié

Published on 06/02/2023 à 15h56 following a purchase from 30/01/2023

Perfect, I recommend!

Translated reviews

Acheteur Vérifié

Published on 06/02/2023 à 14h56 following a purchase from 30/01/2023

Still impossible to validate my order online but I leave an email and a very friendly person responds very quickly and validates 5 working days between the order and delivery, I want to say PERFECT AND THANK YOU

Translated reviews

Acheteur Vérifié

Published on 06/02/2023 à 08h50 following a purchase from 29/01/2023

Well-designed site, easy ordering and fast delivery. Many quality items found in reception areas (nursery, play library, school, leisure center). Unfortunately, the quality-price ratio is sometimes disappointing.

Translated reviews

Response from Wesco Published on 06/02/2023

Hello and thank you for your loyalty and the trust placed in Wesco! Quality, safety, and design have been at the heart of our daily life since our creation in 1975. We innovate every year to allow all children to thrive and grow peacefully. We are sorry to read your disappointment regarding the quality-price ratio. To better understand you and to continue improving internally, you can share your more detailed experience by writing to [email protected]. We hope that your attachment to Wesco will not be called into question and we would be very happy to see you again next time on www.wesco.fr. Have a nice day.

Acheteur Vérifié

Published on 05/02/2023 à 17h15 following a purchase from 26/01/2023

Excellent

Translated reviews

Acheteur Vérifié

Published on 05/02/2023 à 13h39 following a purchase from 29/01/2023

Fast and efficient service

Translated reviews

Acheteur Vérifié

Published on 04/02/2023 à 15h07 following a purchase from 28/01/2023

Attractive prices, fast delivery, thank you!

Translated reviews

Acheteur Vérifié

Published on 04/02/2023 à 11h58 following a purchase from 20/01/2023

Delivery was not great, package left under the hedge without a phone call beforehand, nothing

Translated reviews

Response from Wesco Published on 06/02/2023

Hello and thank you for your feedback. We are sorry that the delivery of your order took place under these conditions, and we hope that it did not affect the condition of the products. We will share your comment with our logistics service so that a reminder is made to the concerned carrier to avoid this situation from happening again. We apologize and hope to see you again soon on www.wesco.fr. Have a nice day.

Acheteur Vérifié

Published on 03/02/2023 à 10h25 following a purchase from 20/01/2023

Super products!

Translated reviews

Acheteur Vérifié

Published on 02/02/2023 à 09h05 following a purchase from 24/01/2023

Very well-made site, delivery as stated

Translated reviews

Acheteur Vérifié

Published on 31/01/2023 à 18h30 following a purchase from 15/01/2023

Practical site, fast delivery, and very high-quality product received. I am really happy with my purchase

Translated reviews

Acheteur Vérifié

Published on 31/01/2023 à 09h15 following a purchase from 17/01/2023

Fast delivery.

Translated reviews

Acheteur Vérifié

Published on 30/01/2023 à 19h13 following a purchase from 08/01/2023

Your site and the product are very good. However, I am not happy with the delivery. Chronopost made it seem like they presented themselves twice without being able to deliver, while there were 4 people on site. There is also a mailbox for packages, and yours would have fit in easily. I had to go to the post office to retrieve the package.

Translated reviews

Acheteur Vérifié

Published on 30/01/2023 à 17h02 following a purchase from 23/01/2023

Very good, nothing to say, the product, the delivery, everything was okay

Translated reviews

Acheteur Vérifié

Published on 30/01/2023 à 15h48 following a purchase from 23/01/2023

Very good site, I recommend, however, the delivery was not satisfactory at all

Translated reviews

Acheteur Vérifié

Published on 30/01/2023 à 07h07 following a purchase from 11/01/2023

Very good, fast

Translated reviews

Acheteur Vérifié

Published on 29/01/2023 à 23h15 following a purchase from 11/01/2023

Super products, perfect timelines, site search needs improvement.

Translated reviews

Acheteur Vérifié

Published on 29/01/2023 à 16h02 following a purchase from 20/01/2023

Mattress as described and delivered quickly

Translated reviews

Acheteur Vérifié

Published on 29/01/2023 à 14h32 following a purchase from 23/01/2023

The slippers are very good, padded and easily washable. However, my 15-month-old son cannot wear them, they are way too big (size 12 months). It would be helpful to indicate the length of the slippers in cm because size 20/21 can vary by brand. To help, the length is 14cm. I will order the size 6 months hoping it fits

Translated reviews

Acheteur Vérifié

Published on 29/01/2023 à 10h24 following a purchase from 15/01/2023

Fast delivery. Received my order, everything was perfect, I am delighted

Translated reviews

Acheteur Vérifié

Published on 29/01/2023 à 08h59 following a purchase from 19/01/2023

Perfect from order to delivery, especially the packaging was top-notch

Translated reviews

Acheteur Vérifié

Published on 28/01/2023 à 19h28 following a purchase from 17/01/2023

Very good

Translated reviews

Acheteur Vérifié

Published on 28/01/2023 à 17h53 following a purchase from 19/01/2023

Order perfectly aligned with expectations and received within the announced deadlines. A serious company that was highly recommended to me by my physiotherapist. I will not hesitate to reorder if needed. Thank you.

Translated reviews