Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2022
Very functional. Responsive customer service. Delivery date respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2022
Very happy with the site, delivery on time, and the products are of very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2022
No issues, no problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2022
Very nice item, careful shipping, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2022
very well-designed site. Fast shipping and very well protected. Highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2022
meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2022
Item as described, fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2022
Fast shipping. Product as described, top-notch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2022
simple and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2022
I have never been disappointed with the games purchased from Wesco, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2022
Ideal for the world of early childhood. Nice, attractive items at reasonable prices, especially during sales
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2022
Very good products as usual. Received earlier than expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2022
Impeccable packaging, products arrived in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2022
very satisfied
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/07/2022
The product satisfied me. Delivery on time. For the delivery, why wasn't I informed that the package had arrived? It was left in full sun during a heatwave. The products were boiling when I found them! I am worried about keeping them and that they remain usable in the medium term.
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Response from Wesco
Hello and thank you for sharing your experience with us through this means. We have inquired with our supplier to find out if strong exposure to heat could alter the product. In the case of exposure to high heat, if the packaging of the modeling clay has been opened, the clay will harden quickly, making it difficult to shape. If the packaging has not been opened, the clay should still be easy to work with. Exposure to the sun does not cause any other effect than the possible hardening of the dough. If you find that the clay has become difficult to shape due to this exposure to the sun, we invite you to file a complaint with our customer service at [email protected]. Our team will then be able to offer you a solution. We have reported your experience with the carrier to our logistics service, so that this situation does not happen again in the future. We hope we have answered your questions and that, despite this unfortunate experience, you will give Wesco another chance. Hoping to see you soon on our site, have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2022
always happy with Wesco products good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2022
Very serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2022
Very happy with my purchase and delivery faster than expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2022
Nothing to complain about. Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
As a childminder, I find everything I need for the children I care for, whether for games, sleep, meals, creative activities.... We can finally have the same quality of products as nurseries or schools! I love the Wesco site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2022
Speed efficiency
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
Careful and fast delivery. Good listening and communication from customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2022
Good product
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/07/2022
Fast delivery, nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2022
Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
Fast reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
Very good. Except for the package tracking which was difficult to understand.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2022
Very well packaged and delivered very quickly; Perfect!! I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2022
Simple and easy navigation. Quick processing and delivery of my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2022
Order received very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2022
10/10. Speed of dispatch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2022
Very fast package reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2022
Order delivered quickly, impeccable, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2022
As always, quality and pleasant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2022
Very satisfied, received earlier than expected, super quality delivery.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/07/2022
Very bad delivery service.
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Response from Wesco
Hello, thank you for your feedback. We apologize for the bad experience you had. Customer feedback allows us to reflect and improve, as the quality of our services and customer satisfaction are our priorities. Please feel free to detail how the delivery service disappointed you, so that we can address it and provide our customers with an optimal delivery experience. We hope to see you again on our site and wish you a good day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
Excellent
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