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A
Rating: 5 out of 5
I am delighted with my order
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Great for little ones
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Compliant article and super fast delivery
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A
Rating: 2 out of 5
Error on the order and arrival of mismatched products.
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Response from Wesco
Hello and thank you for taking the time to give us feedback. We understand your disappointment in receiving the wrong package out of the three you were expecting. We sincerely apologize for the inconvenience caused. We thank you for contacting us, allowing us to offer you a solution to correct this problem. As agreed with our customer service, we will send you the correct product along with a prepaid label so you can return the wrong package at our expense. We hope this solution works for you and that you will give WESCO another chance. Have a nice day.
A
Rating: 5 out of 5
Delivered quickly and very good quality.
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A
Rating: 5 out of 5
Top-notch.
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A
Rating: 5 out of 5
Perfect. Good quality, our daughter loves it.
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A
Rating: 5 out of 5
Great, I am delighted with my purchase.
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A
Rating: 5 out of 5
Very good products but just a bit expensive after all.
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A
Rating: 5 out of 5
Easy to use.
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A
Rating: 2 out of 5
Nothing was normal about this order even if everything ended very well! I did not receive a confirmation email for my order. I was not informed of the delivery either by Wesco or by the carrier, fortunately we were present. Curious, right? Marie-Odile Blanvillain
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A
Rating: 5 out of 5
Everything needed for nurseries. Solid, eco-friendly materials, mostly made in France and at a reasonable price. Simple and fast orders.
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A
Rating: 5 out of 5
Nothing to report.
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A
Rating: 5 out of 5
Products of very good quality.
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A
Rating: 5 out of 5
Very good customer service located in France. Good products. Ecological awareness. Very satisfied.
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A
Rating: 5 out of 5
Sent within the given timeframe. I recommend.
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A
Rating: 5 out of 5
Perfect! Fast delivery and quality products.
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A
Rating: 5 out of 5
Attractive prices. Slightly long shipping time but very good site.
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A
Rating: 5 out of 5
Good product quality, fast delivery.
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A
Rating: 5 out of 5
Good service!
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A
Rating: 5 out of 5
Package arrived before the date, product meets my expectations.
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A
Rating: 5 out of 5
Super fast delivery! And the diapers in good condition 🥳
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A
Rating: 5 out of 5
Top!
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A
Rating: 5 out of 5
I am a childminder. I find the products very good and of very high quality. However, I order a lot from Wesco and I never get a discount.
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A
Rating: 5 out of 5
Prices are quite reasonable. Tracking and delivery of the package, nothing to complain about. I will order again on this site!
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A
Rating: 5 out of 5
Items conforming, fast delivery, I highly recommend
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A
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
great
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A
Rating: 5 out of 5
I find the site pleasant and functional
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A
Rating: 5 out of 5
Never had a problem with you
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A
Rating: 5 out of 5
As always, I am satisfied with my purchases
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A
Rating: 5 out of 5
Very good. Very happy to be able to order without going through the Relais Petite Enfance. It's great!!!
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A
Rating: 2 out of 5
Waiting for a response to my complaint (damaged item received and poorly protected for transport). After-sales service overwhelmed...
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Response from Wesco
Hello, thank you for taking the time to alert us through this channel. We understand that this experience did not meet your expectations, and it does not reflect Wesco's quality commitments. We are currently in contact with the carrier to understand the origin of the defects found on the product and to avoid the problem from happening again in the future. Our customer service has received your complaint and will get back to you soon to offer a solution, which we hope will encourage you to give our site a second chance. Have a nice day.
A
Rating: 5 out of 5
Fast, simple, and efficient
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A
Rating: 5 out of 5
Very good as usual, even though the delay was long, but it arrived just in time for the nice days.
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A
Rating: 5 out of 5
The site is perfect. However, regarding delivery, I had to contact customer service to find out where my delivery was. The carrier had put my package on hold but only contacted me after customer service followed up with them.
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A
Rating: 5 out of 5
Good articles matching my request
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