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A
Rating: 5 out of 5
Very good
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 3, 4 and 5 stars
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Rating: 4 out of 5
Very well designed site, the products are appealing
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A
Rating: 3 out of 5
I received my item damaged due to transport, I made a complaint on the wesco site.
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Response from Wesco
Hello, thank you for alerting us in this way. Our after-sales service has received your complaint, and the file is currently being processed. We apologize for the inconvenience caused and will forward your return to our logistics service, so that this situation does not happen again in the future. We will get back to you to provide a solution that we hope will fully satisfy you. We look forward to seeing you again soon on wesco.fr, have a good day.
A
Rating: 3 out of 5
Package left in front of the door. It is the entrance hall of the building, anyone could have taken it.
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Response from Wesco
Hello, thank you for your feedback. We understand your disappointment and are sorry for the inconvenience caused. Concerned about the quality of our services, this situation displeases us just as much. We take note of your legitimate dissatisfaction so that this type of inconvenience does not happen again. We still hope that your order will fully satisfy you and that we will soon see you again on wesco.fr, have a good day.
A
Rating: 3 out of 5
Some difficulties placing my order on the site
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A
Rating: 5 out of 5
Very easy to use site and very well done
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A
Rating: 5 out of 5
IMPECCABLE
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A
Rating: 5 out of 5
Perfect. I would like the delivery time to be more precise than 'during the day' for individuals.
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A
Rating: 5 out of 5
....
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A
Rating: 5 out of 5
Clear, precise,
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A
Rating: 5 out of 5
Order received very quickly and games and toys that can only be found at Wesco, perfect.
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A
Rating: 4 out of 5
Easy order and quick receipt of the item.
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A
Rating: 5 out of 5
For now, a flawless performance but since this is a Christmas gift purchase, I will know the impact of this gift when the child has taken possession of it; as for me, I like this box..
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A
Rating: 5 out of 5
Quick shipment, compliant and well packaged.
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A
Rating: 5 out of 5
Delivery quite fast
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A
Rating: 4 out of 5
I was surprised and disappointed that the 2 dolls were delivered in a plastic bag. It's really not presentable for gifting.
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A
Rating: 5 out of 5
Fast delivery, very pleasant delivery person. I recommend.
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A
Rating: 3 out of 5
Order matches the photo but no packaging for the doll, for a gift it's very average.
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A
Rating: 4 out of 5
The deadline was as expected
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A
Rating: 5 out of 5
Nothing to say, everything is okay
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A
Rating: 5 out of 5
Thank you
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A
Rating: 5 out of 5
A bit complicated site but top-notch customer service. Fast delivery and in very good condition thanks to the packaging.
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A
Rating: 5 out of 5
Everything was perfect
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A
Rating: 5 out of 5
Fast shipping and delivery. The products match the description
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A
Rating: 5 out of 5
Ordering on the site was easy, and the delivery went well. The packages were very well packaged and in perfect condition. So nothing to complain about, it was perfect.
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A
Rating: 5 out of 5
Fast delivery, quality material
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A
Rating: 5 out of 5
Perfect
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A
Rating: 3 out of 5
Well-made site with lots of very interesting products despite still very high prices. Perfect delivery on time and very nice delivery person. Mixed review on the ordered product: the bed is good overall: suitable for the development of children's autonomy, bio-sourced materials, nice shape and color, practical size as there is no need to change the mattress compared to a crib... But for 200€, I would have liked a bit more quality: after 10 days of use, it is deformed because the edges do not hold up against the baby getting in and out of bed several times a day. I'm also afraid that the seams will come loose quickly. Too bad because it's Wesco material that is used in my children's nursery, it seemed solid to me; that's why I ordered from their site. I thought I was paying for quality that would serve both children (they are 1 year apart)... Today, I'm not sure that the bed will be usable for the youngest... We'll see in the long term...
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A
Rating: 5 out of 5
Clear and pleasant site
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A
Rating: 5 out of 5
Delivery and ordered product are compliant. Very good.
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Happy with my purchase, there are items that I haven't tried yet and the ball is not yet inflated.
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Rating: 4 out of 5
Easy to use site
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Good delay, good packaging.
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Rating: 5 out of 5
Perfect
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Rating: 4 out of 5
No issues.
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Rating: 5 out of 5
Choice facilitated by a detailed and well-informed site. Quality is there. Delivery on time and item in very good condition.
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Rating: 5 out of 5
Very fast delivery.
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A
Rating: 5 out of 5
Very good
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