Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 083 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 472 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2020
Delivered quickly and in line with my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2020
As a childminder, I am very happy with my purchases
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2020
The products are good. But every time I order from them, the products arrive in poor condition. Once it was an exploded box of chalk that messed up the rest of the package, this time it was split bags of beads and beads scattered everywhere in the package, a batch of colored sheets arrived completely creased...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2020
The delivery was made before the announced date, no problem with the delivered items, just need to test the diapers. Very happy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2020
Despite a problem with one of the delivered items, I recommend. The after-sales service was very competent and resolved my problem without any additional cost to me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2020
I really like the Wesco products I ordered (this is my second order) because they seem sturdy and well thought out. Undoubtedly superior to similar games and better markets.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/03/2020
Hello, we are missing two items, what should we do now?
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Response from Wesco
Hello and thank you for your comment. In light of this exceptional situation, we are doing everything possible to provide you with the best service possible. Our customer service remains mobilized to answer all your questions, by email at [email protected] or by phone at 0 800 311 297 and at 05 49 800 166, from 9 am to 12 pm and from 1 pm to 5 pm.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
Serious site. Very good childcare material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2020
impeccable and fast delivery, quality material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2020
Clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2020
compliant with the order, fast delivery, quality product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/03/2020
The products are good. However, the packaging was average... One of the boxes was patched up by the post office because the paint cans were not secured and tore the box. A bit of a shame...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2020
This brand is always so good. Both in terms of educational quality and the durability of the products. I highly recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2020
Carefully packaged and quickly received order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2020
Fast delivery. But too much packaging. Too bad
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2020
Excellent material. A bit long because the fitted sheet ordered was out of stock. Difficult delivery. The delivery person informed us by phone that we had to go down to retrieve the package at the foot of the building and that he would not go up despite the entrance door code and the known floor. It took a long insistence on the phone to decide to go up.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2020
Perfect thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2020
easy order and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2020
Easy order and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2020
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2020
a clean, clear and easy-to-use site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2020
pleasant and easy-to-navigate site, interesting products, fast delivery and in accordance with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2020
very clear
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/02/2020
The order was laborious to benefit from free shipping despite your cooperation, but it still took an afternoon and a morning just to place the order. Fortunately, everything went well for the reception. We have not yet used the products so evaluation is impossible at this time. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2020
nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2020
Fast shipping
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2020
A bit difficult to navigate the site and I received my products in a box that was too big, so they were moving around inside. One item was broken and leaked in the box. Terrible delivery. However, I received it quite quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2020
I have ordered several times on the wesco site and the products are always of good quality.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2020
Delivery time a bit long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/02/2020
great. Professional service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
nothing to report!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2020
Very interesting site! Fast delivery but my order was not protected in the box and it arrived partially opened. The item received is not exactly as shown in the photo (no reinforcement on the bottom of the rocker) but still of very good quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
No problems encountered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/02/2020
Very good, quality toys, a lot of choice on the site and there is something for every budget.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/02/2020
Fast delivery but it's a shame that shipping costs are charged even for large orders.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2020
Navigating the site is not always obvious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2020
Very satisfied with the product I received early, despite this new collection, it fits very well with the old version.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2020
Very good reception, very good order!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2020
Very satisfied, the site is really good, I was called for delivery 3 days before, the delivery person was very nice.
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