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A
Rating: 5 out of 5
Very pleasant site to browse. Wide choice of products.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 3, 4 and 5 stars
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Rating: 5 out of 5
Simple and effective
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A
Rating: 5 out of 5
Friendly phone reception, well informed, for placing orders, payment and delivery time. (very professional, good contact, efficient)
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A
Rating: 4 out of 5
Nothing to report, ordered, shipped and received. The fifth star could perhaps have been given for free shipping... sorry but maybe a bad habit taken with the giant/leader of e-commerce...!
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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A
Rating: 5 out of 5
Very satisfied with the order
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A
Rating: 5 out of 5
Delivery and service are correct.
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A
Rating: 4 out of 5
Fast shipping
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Rating: 5 out of 5
The items are of quality and the shipment meets my expectations, it’s perfect. I highly recommend this site.
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Rating: 5 out of 5
Nothing to report, satisfactory
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Rating: 5 out of 5
Great, the kids love it at the MAM; we regularly transform it
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A
Rating: 5 out of 5
Just a downside on the delivery by the carrier Heppner. Delivery window 8am/5pm and phone number 0821------- surcharged to make an appointment.
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A
Rating: 5 out of 5
Perfect !!
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A
Rating: 5 out of 5
Top!
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A
Rating: 5 out of 5
Good site, nothing to say.....
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Rating: 5 out of 5
Order received very quickly. Product meets my expectations. Strength and stability assured
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Rating: 5 out of 5
Very easy to use
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Top service and delivery!
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Rating: 5 out of 5
Super quality!
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Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Easy order on the site, very satisfactory delivery time.
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A
Rating: 3 out of 5
Hello, there are missing choices of Kamishibai stories by age group.
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Response from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your packages, sometimes a mishap can compromise our quality standards. We invite you to contact our after-sales service by email: [email protected] to address this issue.
A
Rating: 5 out of 5
Everything went very well. Just one mistake (4 lids arrived when I thought I had ordered two) but it must be me who made the mistake.
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A
Rating: 3 out of 5
Delivery not on time...
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A
Rating: 5 out of 5
The site is very good!
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Rating: 4 out of 5
Hello, the only issue with the order is that I chose a delivery date (quite far away). Order placed on September 1st and we requested delivery between September 23rd and 25th, and it was only on the 25th or 26th that we were informed that our order was not ready, which I find really unfortunate! Moreover, the reception with the carrier went very well and they were very friendly. A big negative point for the delay in information regarding the delayed order.
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Rating: 4 out of 5
Purchase delivered as expected
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Rating: 5 out of 5
Perfect!
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Rating: 3 out of 5
I was informed that there would be a slight delay in delivery, as the package had been damaged. And indeed, when I went to pick it up, the box had been completely destroyed, roughly resealed with plastic ties and inside one of the packs of 10 notebooks was completely torn and the notebooks scattered in the box, some damaged: corners bent... this was due, I think, to the use of a box that was far too large for what it contained and therefore no support for the contents. So very clearly the packaging needs to be reviewed as well as the shipping conditions.
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Response from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your package, we have a limited number of box sizes that we adapt as best as we can to limit our environmental impact. We still have room for improvement and your comment contributes to that, thank you.
A
Rating: 5 out of 5
Great as usual.
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A
Rating: 4 out of 5
Very good quality but a bit expensive for individuals.
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Rating: 5 out of 5
Item well described; sent on time; quality educational game, although the translation of the manual into French is not perfect.
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Rating: 4 out of 5
Delivery delay.
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Rating: 5 out of 5
Easy to use.
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Rating: 5 out of 5
Very fast delivery.
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Rating: 5 out of 5
Order received very quickly, all products are of quality.
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Rating: 5 out of 5
Very good.
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Rating: 4 out of 5
Very good, order received really quickly!!
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Rating: 5 out of 5
Serious about delivery which was fast. Easy to navigate the site.
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