Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2019
good site but not very practical for searches
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2019
very nice package! I'm keeping it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2019
They are responsive, excellent advice and deliver ultra quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2019
Delivery made from the requested date.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2019
Original products for children!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
User-friendly site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2019
Very fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2019
As described. Ideal for childminder activities.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2019
Delivery problem, but the Wesco service followed up on this issue and contacted me for a solution. Attentive to customers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2019
Nothing to say, my daughter loves it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2019
Super, very fast.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2019
I received a Wesco order 6 days ago, and it turns out they sent the wrong item, which I can understand. What makes me angry is that after an immediate complaint, they made me wait to retrieve the mat that was sent to me by mistake, and I still haven't received my order, which was intended for a professional purpose, something I specified to customer service. Overall, Wesco is faster at processing orders than at correcting their shipping mistakes!
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Response from Wesco
Hello and thank you for your feedback. We are sorry that your experience did not meet your expectations. You have now received your mat, and we hope it meets your expectations as it meets our requirements.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2019
Trustworthy site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2019
The site is very well made.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2019
Great site, great material! We expected top-notch equipment, and we are not disappointed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2019
Perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2019
I don't need to describe it, just talk about it to a friend who might be interested in this kind of products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2019
Yes, I recommend the Wesco site to my acquaintances.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2019
Very good.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/02/2019
Searches are not very fluid.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2019
Clear site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2019
The shipping was fast, the package was delivered in excellent condition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2019
Good site, rather simple to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2019
Very diverse and creative.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2019
A good site where it is possible to find products suitable for the multiple disabilities of my little boy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2019
Very good site, quality products, but high prices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2019
Easy to use, allows for very targeted searches.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2019
No particular problem except for not having received an invoice with my order.
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Response from Wesco
Hello and thank you for your feedback. In order to limit our environmental footprint, we are reducing our paper consumption. You can now receive your invoice directly from your order tracking on the site by clicking the 'Request your invoice' button. You will receive it by email within the day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2019
Very practical!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/01/2019
For the order, everything went well
Delivery scheduled between the 29th and the 31st - I waited (3 days, without going out) NOTHING
I had to call to learn that my package had gone in the opposite direction - to the south instead of the west - so: moderately happy $$$$
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Response from Wesco
Hello and thank you for your feedback. Although we pay particular attention to the preparation of your orders, delivery is not always up to our expectations. Your comment allows us to improve by passing on the information. We hope you are satisfied with your order and wish to see you again soon on our site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2019
Professional quality equipment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2019
Great choice you offer
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/02/2019
I give three stars just because I am sure that for such a small order it would be possible to find a more suitable box and think about recycling!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2019
Good quality but a bit expensive for childminders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2019
I am a psychomotor therapist and use Wesco equipment every day. I find it great and have for years! So I also buy it for my children at home. Very good quality/price ratio.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2019
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/01/2019
Unfriendly customer service
Impossible to have delivery to an address other than the billing address via the website....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2019
Super rug, pretty color, as a childminder my little ones are delighted and so am I, I recommend it to you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2019
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2019
Very good, very clear and informative
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