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C
Rating: 5 out of 5
Fast and good products.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
product security issue
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C
Rating: 5 out of 5
VERY GOOD
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O
Rating: 5 out of 5
RAS
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L
Rating: 5 out of 5
Item conforms to our expectations and delivered on time. Thank you
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C
Rating: 5 out of 5
Perfect thank you
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M
Rating: 5 out of 5
perfect smooth
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C
Rating: 5 out of 5
Always a pleasure to receive items from Wesco, a guarantee of quality and the delivery service is great.
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C
Rating: 4 out of 5
The carpets are in accordance with the order
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C
Rating: 5 out of 5
fast delivery
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M
Rating: 5 out of 5
Fast delivery
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C
Rating: 5 out of 5
Everything went very well
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E
Rating: 5 out of 5
Fast delivery, quality product, instructions not very clear
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F
Rating: 5 out of 5
good quality material and fast delivery
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-
Rating: 5 out of 5
Everything is ok
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K
Rating: 5 out of 5
Fast and very good material
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M
Rating: 5 out of 5
Deadlines respected and material in accordance with the description.
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É
Rating: 5 out of 5
Very good purchase
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A
Rating: 5 out of 5
excellent
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N
Rating: 5 out of 5
Very beautiful quality product and very quiet. Satisfied with my purchase.
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D
Rating: 5 out of 5
Fast delivery Very good product Very happy with my order
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P
Rating: 5 out of 5
perfect
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M
Rating: 5 out of 5
Nothing to report, perfect
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S
Rating: 3 out of 5
Speed efficiency, but difficulty in managing orders and especially little attention to long-time customers, it's a shame
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Response from Wesco
Hello,
Thank you for your feedback and we are pleased to know that you appreciated the speed and efficiency of our services.
However, we are sorry that you feel a lack of attention as a former client. The loyalty of our customers is essential for a small business like ours, and we are committed to providing an impeccable experience to everyone.
To help us better understand the difficulties encountered in managing your orders and your expectations, could you provide us with more details by writing directly to [email protected]? Your observations will be forwarded to the relevant teams to improve our services.
Have a nice day
Thank you for your feedback and we are pleased to know that you appreciated the speed and efficiency of our services.
However, we are sorry that you feel a lack of attention as a former client. The loyalty of our customers is essential for a small business like ours, and we are committed to providing an impeccable experience to everyone.
To help us better understand the difficulties encountered in managing your orders and your expectations, could you provide us with more details by writing directly to [email protected]? Your observations will be forwarded to the relevant teams to improve our services.
Have a nice day
C
Rating: 5 out of 5
Package received on time
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O
Rating: 3 out of 5
Delivery problem with HEPNER despite 2 calls to your services.
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Response from Wesco
Hello,
We sincerely regret the difficulties encountered during your delivery with the carrier, as well as the discomfort generated despite your calls to our teams.
Please know that your feedback regarding this provider has been directly forwarded to our transport service.
We hope that despite this inconvenience you will trust Wesco again.
Have a nice day
We sincerely regret the difficulties encountered during your delivery with the carrier, as well as the discomfort generated despite your calls to our teams.
Please know that your feedback regarding this provider has been directly forwarded to our transport service.
We hope that despite this inconvenience you will trust Wesco again.
Have a nice day
N
Rating: 5 out of 5
Very fast shipping. And super quality bunk bed
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C
Rating: 4 out of 5
The carrier is good but I haven't tested it on the one-year-old baby it is intended for.
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C
Rating: 5 out of 5
Always quality products and deadlines respected.
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M
Rating: 5 out of 5
I am a childminder, these are firm mattresses, adjusted to fit the small beds perfectly. I plan to buy some for the other beds little by little.
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M
Rating: 5 out of 5
I am delighted
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M
Rating: 5 out of 5
satisfied with the products and customer service
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P
Rating: 5 out of 5
Very satisfied
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L
Rating: 5 out of 5
Perfect. I would have just liked to have the possibility to easily cancel the 2nd part of my order which was shipped much later. But otherwise it was perfect.
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S
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
I ordered a primary red and magenta paint. Both come out the same color. Pink. I needed a red color and I am not going to reorder for a single item.
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Response from Wesco
Hello,
We are sorry to learn that the rendering of your paintings does not meet your satisfaction and that a shade issue has occurred with your red color.
In order for our teams to study this pigmentation defect and find a quick solution (without you having to reorder), we invite you to file a complaint by completing the dedicated form at this address: https://www.wesco.fr/requests/request/search.
Our customer service will immediately take care of your request upon receipt to resolve this inconvenience.
Have a nice day
We are sorry to learn that the rendering of your paintings does not meet your satisfaction and that a shade issue has occurred with your red color.
In order for our teams to study this pigmentation defect and find a quick solution (without you having to reorder), we invite you to file a complaint by completing the dedicated form at this address: https://www.wesco.fr/requests/request/search.
Our customer service will immediately take care of your request upon receipt to resolve this inconvenience.
Have a nice day
M
Rating: 5 out of 5
Good shopping experience. Package arrived quickly and as expected.
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S
Rating: 5 out of 5
Perfect thank you
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J
Rating: 5 out of 5
Awesome
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J
Rating: 5 out of 5
Very good
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