Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié

Published on 13/05/2018 à 15h11 following a purchase from 02/05/2018

+ Fast delivery, simple order to make. - The box of solids was a bit dented at the corner, which is a shame.

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Acheteur Vérifié

Published on 13/05/2018 à 13h35 following a purchase from 30/04/2018

Clear

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Acheteur Vérifié

Published on 12/05/2018 à 10h36 following a purchase from 07/03/2018

Clear and easy to use

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Acheteur Vérifié

Published on 12/05/2018 à 03h32 following a purchase from 07/04/2018

Good material but delivery times not respected.

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Acheteur Vérifié

Published on 11/05/2018 à 15h13 following a purchase from 26/04/2018

Very good site, fast service, quick responses in case of requests.

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Acheteur Vérifié

Published on 11/05/2018 à 14h41 following a purchase from 29/04/2018

This site is very well suited for children. Good quality.

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Acheteur Vérifié

Published on 11/05/2018 à 13h18 following a purchase from 30/04/2018

The searches are not smooth

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Acheteur Vérifié

Published on 10/05/2018 à 14h53 following a purchase from 30/04/2018

Please note that some of the delivery drivers allow themselves to drop (if not throw!) the packages over the gate in our absence.........

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Response from Wesco Published on 14/05/2018

Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. The logistics service has been informed of this situation and our provider has been notified. They are committed to taking the necessary steps with their teams to avoid further inconveniences. An apology letter from them should reach you in the coming days.

Acheteur Vérifié

Published on 10/05/2018 à 10h27 following a purchase from 26/04/2018

Efficient, fast site and fully compliant with the order

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Acheteur Vérifié

Published on 09/05/2018 à 17h44 following a purchase from 29/04/2018

Following our various orders, we find that each time the packaging of certain items is damaged, which has sometimes led us to call customer service.

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Acheteur Vérifié

Published on 09/05/2018 à 14h37 following a purchase from 25/04/2018

I am happy with the product and that is why I give 2 stars! Indeed, my item was delivered to another person, at another address! Fortunately, this person saw my number on the package and honestly contacted me. I then had to go pick up my package from this person! What a shame to have to pay shipping costs for a package scheduled for May 7, which arrived on the 4th!!!!

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Response from Wesco Published on 14/05/2018

Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.

Acheteur Vérifié

Published on 08/05/2018 à 17h45 following a purchase from 08/04/2018

very well designed, easy to use

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Acheteur Vérifié

Published on 08/05/2018 à 14h45 following a purchase from 29/04/2018

well received the merchandise with a lot of delay between the announced deadline and the delivery one.

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Acheteur Vérifié

Published on 07/05/2018 à 14h20 following a purchase from 23/04/2018

Very good

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Acheteur Vérifié

Published on 07/05/2018 à 08h23 following a purchase from 22/02/2018

Precise and friendly communication. Impeccable delivery!

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Acheteur Vérifié

Published on 06/05/2018 à 22h05 following a purchase from 25/04/2018

super pro

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Acheteur Vérifié

Published on 06/05/2018 à 19h40 following a purchase from 18/04/2018

function at the top right of the image, allowing you to zoom in and appreciate the quality of the product. In addition, the product description includes all the technical information to know: colors, materials, standards, recommended age of use, and the educational contribution of the product.

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Acheteur Vérifié

Published on 06/05/2018 à 19h26 following a purchase from 27/04/2018

magnifying glass

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Acheteur Vérifié

Published on 06/05/2018 à 15h30 following a purchase from 24/04/2018

The site is well designed but I needed to call the purchasing service (which turned out to be more effective and I thank).

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Acheteur Vérifié

Published on 06/05/2018 à 15h01 following a purchase from 29/03/2018

Very good

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Acheteur Vérifié

Published on 06/05/2018 à 14h47 following a purchase from 19/04/2018

easy to use. Short delivery times.

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Acheteur Vérifié

Published on 06/05/2018 à 14h41 following a purchase from 14/04/2018

Very good site, the products offered are of quality and the customer service is available and responsive!

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Acheteur Vérifié

Published on 06/05/2018 à 14h37 following a purchase from 25/04/2018

bnbnbn

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Acheteur Vérifié

Published on 04/05/2018 à 09h26 following a purchase from 17/04/2018

Order delivered a week after the specified date, without any information.

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Response from Wesco Published on 14/05/2018

Acheteur Vérifié

Published on 01/05/2018 à 17h04 following a purchase from 16/04/2018

fsfsdfdsf

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Acheteur Vérifié

Published on 01/05/2018 à 14h50 following a purchase from 23/04/2018

Good products suitable for children.

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Acheteur Vérifié

Published on 27/04/2018 à 09h22 following a purchase from 15/04/2018

quick effective practice.

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Acheteur Vérifié

Published on 26/04/2018 à 23h25 following a purchase from 17/04/2018

Speed

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Acheteur Vérifié

Published on 26/04/2018 à 14h26 following a purchase from 18/04/2018

suitable and received very quickly nothing to complain about

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Acheteur Vérifié

Published on 26/04/2018 à 01h17 following a purchase from 16/04/2018

great

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Acheteur Vérifié

Published on 25/04/2018 à 17h15 following a purchase from 15/04/2018

perfect! with all my thanks

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Acheteur Vérifié

Published on 25/04/2018 à 16h40 following a purchase from 30/03/2018

good material

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Acheteur Vérifié

Published on 25/04/2018 à 15h25 following a purchase from 13/04/2018

Very well done but the delivery was delayed.

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Acheteur Vérifié

Published on 25/04/2018 à 15h13 following a purchase from 16/04/2018

Very professional and comprehensive site.

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Acheteur Vérifié

Published on 25/04/2018 à 14h31 following a purchase from 12/04/2018

Very good site to recommend

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Acheteur Vérifié

Published on 25/04/2018 à 14h23 following a purchase from 11/04/2018

good

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Acheteur Vérifié

Published on 23/04/2018 à 15h31 following a purchase from 09/04/2018

very good

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Acheteur Vérifié

Published on 23/04/2018 à 11h50 following a purchase from 11/04/2018

Quickly accessible

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Acheteur Vérifié

Published on 23/04/2018 à 11h10 following a purchase from 09/04/2018

The site is good but there are a few small difficulties in finding items without having the catalog reference.

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Acheteur Vérifié

Published on 22/04/2018 à 16h55 following a purchase from 11/04/2018

quick and efficient

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