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M
Rating: 5 out of 5
Fast delivery. Product matches the description well.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 079 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 3, 4 and 5 stars
Reset filtersO
Rating: 4 out of 5
Product conforms to the order
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M
Rating: 5 out of 5
perfect
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L
Rating: 4 out of 5
Poor delivery
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G
Rating: 3 out of 5
Shipping delay too long!
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Response from Wesco
Hello and thank you for taking the time to leave a review. After checking, the delivery of your order was indeed made within the announced timeframe, visible in your order confirmation. We hope that despite this impression of a long delay, the product brings you complete satisfaction and that we will have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
C
Rating: 5 out of 5
Perfect
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L
Rating: 4 out of 5
Compliant and of quality
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S
Rating: 5 out of 5
I am a childminder... The site is very secure and the material sold is really of very good quality... expensive but the quality is there
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M
Rating: 5 out of 5
Very happy I only want Cheeks
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D
Rating: 5 out of 5
Quality products, wide range of choices
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-
Rating: 5 out of 5
I am missing an item and it is not referenced as remaining to be delivered on the delivery note.
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Response from Wesco
Hello and thank you for taking the time to leave a review. Your file is currently being processed by our customer service department, and we thank you in advance for your availability during the upcoming exchanges. We hope that the rest of your order brings you complete satisfaction and that we will have the pleasure of seeing you again soon on our site. Have a nice day.
C
Rating: 4 out of 5
Very well
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S
Rating: 4 out of 5
ras
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N
Rating: 5 out of 5
Quality and durable product
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C
Rating: 5 out of 5
very reactive and fast delivery
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L
Rating: 3 out of 5
Package thrown from the truck without caution.
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Response from Wesco
Hello and thank you for taking the time to share your experience with us. We sincerely apologize as the delivery service did not meet our quality commitments. We have forwarded your feedback to our logistics department so that necessary actions can be taken with the concerned carrier. We hope that the received products meet your satisfaction and that we will have the pleasure of welcoming you back to our site soon. Have a nice day.
O
Rating: 5 out of 5
The material matches the description. Delivery within the deadlines. Responsive customer service.
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M
Rating: 5 out of 5
A bit long delay for shipping
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B
Rating: 5 out of 5
Quality articles, despite a slightly high price I recommend.
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M
Rating: 5 out of 5
Package received quickly. In good condition.
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C
Rating: 5 out of 5
I place different orders once a year. When the delivery is not complete, I am well informed. I requested my quotes in July this year during the sales, I had to wait because the deadlines for the quotes were short and did not correspond to my administration to see if any modifications can be made.
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L
Rating: 5 out of 5
Quality doll, thank you!
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M
Rating: 3 out of 5
Damaged furniture, an incomplete set of wheels
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Response from Wesco
Hello and thank you for taking the time to inform us of the situation by leaving a review. We sincerely apologize for the inconveniences encountered. To provide you with a solution, could you please write to us at [email protected] (specifying your order number, the relevant references, and attaching photos of the damaged products). We thank you in advance for your cooperation and hope to have the opportunity to offer you a fully satisfactory experience during your next visit to our site. Have a nice day.
N
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Very good quality items that I'm sure will last over time!
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A
Rating: 5 out of 5
Very well
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C
Rating: 4 out of 5
I am satisfied with my order. Ordering from Wesco is a true guarantee of quality. The box was, however, oversized, without additional protection. I would have liked the products not to 'move around' so much in the box. Fortunately, the different stainless steel elements were not scratched.
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H
Rating: 5 out of 5
very good, fast delivery
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L
Rating: 5 out of 5
Quality and seriousness
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P
Rating: 5 out of 5
Compliant material and after-sales service available
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P
Rating: 5 out of 5
corresponds to the order
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M
Rating: 5 out of 5
delivery respected. products conform to the request.
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É
Rating: 5 out of 5
Quality and speed of shipping
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C
Rating: 5 out of 5
perfect
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S
Rating: 3 out of 5
The product seems very fragile as the elements come apart during handling, and also, upon receiving my order, one of the weighted feet is missing.
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Response from Wesco
Hello and thank you for sharing the situation with us. We sincerely apologize for the quality of the product that did not meet our commitments. To provide you with a solution, we invite you to write to us at [email protected] (reminding us of your order number, the relevant reference, and attaching a photo of the non-compliant product). We thank you in advance for these details and hope to regain your trust during your next order on our site. Have a nice day.
I
Rating: 4 out of 5
Satisfied with my order
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S
Rating: 5 out of 5
Delighted with my order!
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C
Rating: 5 out of 5
Perfect
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S
Rating: 3 out of 5
Products conform but slow delivery.
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Response from Wesco
Hello and thank you for taking the time to leave a review. After checking, your package was indeed delivered within the announced deadlines at the time of your order confirmation. We hope that despite this wait, your items bring you satisfaction and that we will have the opportunity to offer you a more satisfying experience on your next order on our site. Have a nice day.
S
Rating: 5 out of 5
quality product, delivery faster than expected.
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