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J
Rating: 5 out of 5
Perfect
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 080 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 3, 4 and 5 stars
Reset filtersH
Rating: 5 out of 5
Easy search
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G
Rating: 5 out of 5
Easy access and well organized
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J
Rating: 5 out of 5
The site is great, I ordered in full confidence believing that this activity cube came from Wesco. Very disappointed to discover a Chinese product. I have already ordered several times and was always very satisfied.
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G
Rating: 4 out of 5
Practical and easy-to-navigate site
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M
Rating: 3 out of 5
The products are very good. However, the preparation was very long (8 working days and not 48 hours as indicated on the site) and delivery was very slow (4 days). And no information was available on the site. Moreover, the package arrived open with slightly damaged item packaging.
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Response from Wesco
Hello and thank you for taking the time to share your opinion. We sincerely apologize for the delay in preparing your order. We understand the dissatisfaction this may have caused and we would like to express our apologies. Please know that our teams are actively working and doing their best to regain an optimal preparation rhythm. We hope to have the opportunity to regain your trust and provide you with a flawless experience during your next visit to our site. Have a nice day.
L
Rating: 4 out of 5
Fairly easy to access, instant quotes. It can be a bit long if the order is large (check the paper catalog first to have the codes and go faster...)
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C
Rating: 5 out of 5
Colorful early childhood toy with a good grip. I recommend it.
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L
Rating: 5 out of 5
Very efficient and attentive
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M
Rating: 5 out of 5
everything is okay
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B
Rating: 4 out of 5
Receipt of items conforms to the order
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H
Rating: 5 out of 5
Responsive, material suitable for our early childhood structure. impeccable after-sales service
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-
Rating: 4 out of 5
Speed of customer service
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R
Rating: 5 out of 5
Very good, fast, responsive service
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E
Rating: 5 out of 5
good
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M
Rating: 5 out of 5
Very easy to access
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D
Rating: 4 out of 5
Delivery time too long
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M
Rating: 5 out of 5
Great
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M
Rating: 4 out of 5
Order received quite quickly, very well packaged. Prices are quite high, mattress price has increased, not cool on that side! Otherwise, everything is okay, thanks to the wesco team.
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C
Rating: 5 out of 5
perfect
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M
Rating: 4 out of 5
Good but lacks the exact dimensions of the ordered product(s)
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A
Rating: 5 out of 5
Fast and efficient
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-
Rating: 5 out of 5
good quality items
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L
Rating: 5 out of 5
Easy to use site. Very affordable prices for quality products.
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V
Rating: 5 out of 5
Quality and attractive products.
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E
Rating: 5 out of 5
Very good products, good customer service.
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A
Rating: 5 out of 5
Everything is perfect from the navigation on the site, the details of the preparation to the shipment of the order. Arrived on time as stated in the received email. Great, I recommend.
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J
Rating: 5 out of 5
Fast delivery
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N
Rating: 5 out of 5
My notebooks arrived safely, on time and as scheduled
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C
Rating: 5 out of 5
very fast delivery time
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R
Rating: 4 out of 5
order received quickly
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S
Rating: 5 out of 5
VERY WELL BUILT SITE
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C
Rating: 5 out of 5
Easy to access
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C
Rating: 5 out of 5
I am delighted with my purchase at wesco, the quality is really very good.
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E
Rating: 5 out of 5
Order made for the benefit of the school where I work but with a personal payment by credit card to speed things up.
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D
Rating: 5 out of 5
Order delivered well packaged
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K
Rating: 3 out of 5
Delivery did not correspond to the initially announced date. Product delivered 4 days later.
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Response from Wesco
Hello and thank you for taking the time to share your opinion. We sincerely apologize for the delay in preparing your order. We understand the dissatisfaction this may have caused and we would like to express our apologies. Please know that our teams are actively working and doing their best to regain an optimal preparation pace. We hope to have the opportunity to regain your trust and provide you with a flawless experience during your next visit to our site. Have a nice day.
D
Rating: 3 out of 5
Order scheduled for December 3, received on December 5. Delivery fees due to urgent need, but unfortunately not received on time. Thank you to customer service for their understanding and responsiveness.
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Response from Wesco
Hello and thank you for taking the time to leave a review. We reiterate our apologies for not meeting the delivery deadline. However, we are pleased to read that the solution provided by our customer service has satisfied you. We thank you for your trust and hope to have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
Z
Rating: 4 out of 5
Careful delivery but a bit slow... I still recommend it!
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C
Rating: 5 out of 5
Easy to access and interesting site
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