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M
Rating: 5 out of 5
Former teacher, and therefore knowing the Wesco brand, I ordered from this site without hesitation as a 'grandma' this time. I am very satisfied with my choice.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 3, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
the site is perfect
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L
Rating: 5 out of 5
Very reliable site and very fast delivery... nothing to say, it's perfect
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Y
Rating: 5 out of 5
Perfect, delivery time respected. Packaging was great.
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C
Rating: 5 out of 5
site, delivery, serious
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M
Rating: 5 out of 5
Reliable site, quality product, delivery on time as estimated.
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M
Rating: 5 out of 5
First order and very satisfied....solid packaging.....products that will be tested at Christmas by the little children!!!
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E
Rating: 5 out of 5
Good quality products overall except for one defective item, the pebble lamp from the kit.
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Response from Wesco
Hello and thank you for taking the time to evaluate your order. We sincerely apologize for the quality issue encountered with one of the products. We invite you to write to us at [email protected] (specifying your order number, the problem encountered along with a photo of the product). Our customer service team will do what is necessary to provide you with a solution. We thank you for your trust and hope to have the pleasure of seeing you again soon on our site. Have a nice day.
P
Rating: 5 out of 5
Always a lot of choices, clean and healthy materials of great quality! Delivery was fine... I really recommend this site!
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G
Rating: 5 out of 5
Deadlines respected. Contact and response to questions very quick...
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M
Rating: 4 out of 5
TOP QUALITY PRODUCT. Easy access and ordering on the site with your account. Quick contact with customer service by email. TOO BAD YOU NEED THE SHIPPING EMAIL OF THE PRODUCT TO ACCESS THE PACKAGE TRACKING.
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Response from Wesco
Hello, thank you for taking the time to evaluate your shopping experience on our site. You can track your order in several ways: - from the order confirmation email by clicking on "track my package" - directly from our site: https://www.wesco.fr/tracking/ - from your personal space, in the "my orders" section. See you soon on our site, Have a nice day.
-
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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F
Rating: 5 out of 5
Very good, meets my expectations, I recommend!
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C
Rating: 5 out of 5
An easy-to-use site
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S
Rating: 3 out of 5
Bib with pulled threads. Send complaint email. No return.
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Response from Wesco
Hello and thank you for taking the time to evaluate your order. We sincerely apologize for the quality defect on the bibs. Our customer service has taken your complaint into account and is doing what is necessary to send you new compliant bibs. We hope to count on your understanding and have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
L
Rating: 5 out of 5
Products well received and very well protected
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T
Rating: 5 out of 5
Quality games, second purchase and we are very happy with the products.
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Y
Rating: 5 out of 5
All good!
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M
Rating: 5 out of 5
It is perfect
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P
Rating: 4 out of 5
Received very quickly
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M
Rating: 5 out of 5
Simple search, product sheets well detailed
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A
Rating: 5 out of 5
Correct handling
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F
Rating: 5 out of 5
Nothing to report, easy access order. Everything is simple and quick.
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L
Rating: 3 out of 5
Delivery was very late, photo gives the impression of larger objects than reality
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We are sorry to hear that your order did not meet your expectations. To provide you with a solution, we invite you to make a complaint via the following form: https://www.wesco.fr/savreclamation. Our customer service will follow up to process your request. We hope you will give us a second chance to make a better impression during your next visit to our site. Have a nice day.
G
Rating: 5 out of 5
Order dispatched and received quickly
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D
Rating: 5 out of 5
fast, all ordered items are delivered. Total trust in the professionalism of the WESCO teams.
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C
Rating: 5 out of 5
Very good visibility
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J
Rating: 5 out of 5
Intuitive site, well-presented products. Delivery on time.
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A
Rating: 5 out of 5
Very good customer service
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A
Rating: 5 out of 5
Received on time
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R
Rating: 5 out of 5
Very interesting price for equal quality. Delivery fees more than reasonable!
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M
Rating: 5 out of 5
As usual, top service
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V
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good
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S
Rating: 3 out of 5
I find that the shipping times are too long. The items are available and we wait 15 days to receive them. Too bad
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V
Rating: 5 out of 5
Very good careful service
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M
Rating: 5 out of 5
Fast as usual
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H
Rating: 4 out of 5
Products available and delivered quite quickly
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C
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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M
Rating: 5 out of 5
Speed of delivery
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